Productivity & writingDocumented overviewLast checked Sep 29, 2026

Frigade: Pricing, Features & Best Use Cases

AI product adoption platform that adds in-app assistants, tours and guidance to a software product.

Is Frigade right for you?

Frigade is for software companies that can budget $1,000 per month to put a product-aware assistant inside their own app and want SOC 2, GDPR and unlimited seats. Based on the vendor's documentation, not on a hands-on test.

Best for: SaaS product teams

Also a good fit for

  • Customer success and support teams

Consider another tool if growth starts at $1,000 per month

Or if

  • Growth includes only 2 product agents and 2,500 queries
  • No self-serve free plan seen

Frigade pricing and usage limits

Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Frigade pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 1, 2026
The official Frigade pricing page as we saw it. frigade.com, captured Oct 1, 2026

Free access and trial conditions

No free production plan; a free live demo with the team is offered.

Free product demo, no signup.

Paid plans: what changes as you upgrade

Growth web

$1,000/mo source (opens in a new tab)

Month

Starts at $1,000; billing period annual commitment not stated

For: SaaS teams launching in-app help

Limits

  • 2,500 queries included
  • 2 product agents
1 more
  • Pricing for extra usage: talk to sales

Includes

  • Assistant and Assist API
  • Unlimited seats
2 more
  • SOC 2 Type II, SSO (SAML), EU hosting
  • Intercom, HubSpot, Slack, Pylon, Mintlify

API included

Enterprise web

Custom pricing source (opens in a new tab)

Custom

For: Higher usage and custom deployment

Limits

  • Custom query volume
  • Up to 100 product agents

Includes

  • Self-hosting with your own LLM keys
  • Full white label, Mobile SDK, webhooks
1 more
  • Zendesk and Salesforce, custom DPA

API included

Usage caps, credits and extra costs

Usage above 2,500 queries is priced after talking with sales.

Not stated.

What is Frigade, and how does it work?

Frigade is an AI-native product adoption platform. It learns a company's product and adds an assistant, AI-generated tours, suggestions and generative UI answers to the live app, plus an Assist API for use in a company's own agent. The pricing page states Growth starts at $1,000 per month with 2 product agents, 2,500 queries and unlimited seats; Enterprise is custom.

Frigade homepage — screenshot of the productivity & writing AI tool, Oct 1, 2026
Frigade's official site: how the product presents itself. frigade.com, captured Oct 1, 2026

What you provide and what you get back

How Frigade works: what you provide, where it runs and what you get backYOU PROVIDEYour inputYour product (the agent learns it…Product documentationIntegration keys for help desk or…PRODUCTIVITY & WRITINGFrigadeWeb, APIfrom $1,000/mo (Growth)no free tieraccount requiredchecked Sep 29, 2026YOU GET BACKThe resultIn-app answers and live walkthrou…Actions run for the user through…Usage and friction reportsinput → Frigade → output · from the vendor's own pages, no hands-on test unless stated
What you give Frigade and what comes back, from its documentation

You provide

  • Your product (the agent learns it by using it)
  • Product documentation
  • Integration keys for help desk or CRM

You get back

  • In-app answers and live walkthroughs
  • Actions run for the user through Skills
  • Usage and friction reports

Where you can use it

Platforms
Web, API
Account
Required
Queries included
2,500 on Growth
Product agents
2 / up to 100
Security
SOC 2 Type II, GDPR, SAML SSO
Hosting
US and EU; self-host on Enterprise
Install
About 15 minutes SDK install per the site

Best use cases for Frigade

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Support deflection

Who
Support leaders at SaaS companies
You provide
Product docs plus the live product on staging
Expected result
Fewer tickets as users get answers in-app
Plan needed
Growth
Limitation
2,500 queries per month included source (opens in a new tab)

User activation

Who
Product managers focused on activation
You provide
New feature and onboarding flows
Expected result
Prompt-created tours and nudges for new users
Plan needed
Growth
Limitation
Needs SDK install in the product source (opens in a new tab)

Feature adoption

Who
Engineering teams with their own agent
You provide
Assist API call from a custom agent
Expected result
Product answers and guidance inside their agent UI
Plan needed
Growth or Enterprise
Limitation
Mobile SDK is Enterprise only source (opens in a new tab)

What Frigade does, and where it stops

Frigade homepage — screenshot of the productivity & writing AI tool, Oct 1, 2026
Feature overview on the official site. frigade.com, captured Oct 1, 2026

In-product assistant

Embeds an assistant that answers, shows a walkthrough or does the task Resolves questions without leaving the app

Access: Growth and EnterpriseLimit: Includes 2 product agents on Growth source (opens in a new tab)

AI-generated tours

Creates tours and nudges from a prompt with no manual element tagging Guidance follows product changes

Access: Growth and EnterpriseLimit: Guidance quality depends on the staging training source (opens in a new tab)

Suggestions

Suggests next questions and actions to users Proactive help before users ask

Access: Growth and EnterpriseLimit: Brand customization yes, full white label only Enterprise source (opens in a new tab)

Assist API

Exposes product answers and guidance to your own agent via one API call Reuses Frigade knowledge in a custom UI

Access: Same plans as AssistantLimit: Webhooks and mobile SDK are Enterprise source (opens in a new tab)

Pros, cons and deal-breakers

Reasons to choose Frigade

Check before paying for Frigade

How to use Frigade for adding an in-app assistant to a SaaS product

Set up Frigade

  1. Book the free product demo from the pricing page
  2. Train the product agent on your staging environment
  3. Install the Assistant SDK and connect product and documentation
  4. Review responses and customize the interface

Example: adding an in-app assistant to a SaaS product

  1. Configure Suggestions for the top onboarding questions
  2. Add a Skill so the assistant can create an API key
  3. Prompt a tour for the first-run workflow
  4. Roll out to a small user group

Review and export the result

  1. Ask ten real support questions and compare with the docs
  2. Watch query usage against the 2,500 included
Example prompt suggested by our editors (not a recorded output of the product)
Create a tour that walks a new admin from invite teammates to connecting Slack.

Frigade API

Frigade pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 1, 2026
Plan comparison on the official pricing page. frigade.com, captured Oct 1, 2026

API access and separate billing

Frigade has no public API in its official documentation. Assist API included in Growth; docs page returned limited content.

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Product content and user questions are processed to answer in-app.

Privacy policy: personal information retained as needed or a minimum of four years.

Commercial use and plan restrictions

Self-hosting, custom DPA and custom roles on Enterprise

Controls for business users

  • SOC 2 Type II
  • GDPR compliant
  • US and EU hosting
  • SSO

Policies: frigade.com/legal/assistant/privacy-policy

Frigade alternatives by need

"Better suited" is based on documented features and pricing, not on a head-to-head test.

ChatGPT: better suited to

Claude: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
ChatGPT——
Claude——

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    Frigade FAQ

    How much does Frigade cost?

    Growth starts at $1,000 per month and includes 2 product agents, 2,500 queries and unlimited seats; Enterprise is custom. source (opens in a new tab)

    Is there a free plan?

    No. Frigade offers a free live product demo instead of a free production plan. source (opens in a new tab)

    What is a product agent?

    A product agent learns your product by using it and keeps that knowledge current; it is separate from the assistant your customers talk to. source (opens in a new tab)

    Does EU hosting cost extra?

    No. US and EU hosting are offered, and EU hosting is free on Growth and Enterprise for EU teams. source (opens in a new tab)

    Can Frigade be self-hosted?

    Yes, through Enterprise, using your own LLM keys. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: overage query price; annual commitment; docs content; model provider list.

    How we documented and maintain this page

    Every fact about Frigade above comes from the 3 official pages listed here, last compared on Sep 29, 2026; we have not run Frigade ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 2, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error