AI Tool Atlas

Chat assistantsDocumented overviewLast checked Sep 29, 2026

247Rep: Pricing, Features & Best Use Cases

AI employees that answer, sell and book for your business on WhatsApp, Telegram, email, web chat, Instagram and VoIP, managed by an AI Chief of Staff.

247Rep homepage screenshot, chat assistants AI tool

Our take: Choose 247Rep if you want AI employees answering customers on WhatsApp, Telegram, email, web chat, Instagram and phone with credit packs instead of a subscription.

Main limitation: Pricing is credit-based and the pricing page showed packs only in EUR here, so USD pack prices could not be confirmed.

By the AI Tool Atlas editors. Based on the vendor's official documentation; we have not tested this product hands-on. What “documented overview” means

Who 247Rep fits

Choose 247Rep if you want AI employees answering customers on WhatsApp, Telegram, email, web chat, Instagram and phone with credit packs instead of a subscription. Based on the vendor's documentation, not on a hands-on test.

Best for: Small chat-first businesses (retail, clinics, agencies)

Also a good fit for

  • Businesses needing WhatsApp and Instagram automation
  • Teams wanting pay-as-you-go instead of monthly plans

Consider another tool if pricing page defaults to EUR; USD prices could not be confirmed without JavaScript

Or if

  • Voice calls cost 30 credits per minute and phone numbers 150 credits per month
  • Email auto-replies and SMS cost more credits than chat replies

247Rep pricing and usage limits

Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Vendor pricing page re-checked automatically 11 days ago: no changes detected.

247Rep pricing page with plans and prices — screenshot of the chat assistants AI tool, Oct 1, 2026
The official 247Rep pricing page as we saw it. 247rep.app, captured Oct 1, 2026

Free access and trial conditions

100 free credits on signup, no card.

No time-limited trial.

Paid plans: what changes as you upgrade

Free signup credits Web

Free source (opens in a new tab)

One-time

For: Trying it

Limits

  • 100 free credits, no card

Includes

  • Every feature included

Credit packs (Starter, Growing, Scale) Web

Usage-based source (opens in a new tab)

One-time

For: Pay as you go

Limits

  • Credits never expire
  • Page showed EUR 9, 18, 27

Includes

  • No subscription
  • All features in every pack

API included

Usage caps, credits and extra costs

Voice calls 30 credits/min; SMS 10 credits per 160-character segment; phone number from 150 credits/month; custom top-up from EUR 0.90.

Not stated.

What is 247Rep, and how does it work?

247Rep (by The Meridia Labs) provides AI 'employees' that handle customer conversations across WhatsApp, Telegram, email, a web chat widget, Instagram and VoIP phone calls. Each rep has skills such as catalog lookup, order tracking, booking, lead capture and escalation, a memory of each customer across channels, and a tone learned from your past chats. An AI 'Chief of Staff' oversees the reps, briefs you and routes approvals. All channels feed one workspace with a unified customer profile, conversations, leads pipeline, catalog, orders, appointments, knowledge base, workflows and campaigns. It integrates with Shopify and any HTTPS API, and offers a REST API with webhooks. Pricing is credit-based with no subscriptions; every feature is included in every pack.

247Rep homepage — screenshot of the chat assistants AI tool, Oct 1, 2026
247Rep's official site: how the product presents itself. 247rep.app, captured Oct 1, 2026

What you provide and what you get back

How 247Rep works: what you provide, where it runs and what you get backYOU PROVIDEYour inputCustomer messages on six channelsProduct catalog, knowledge base a…Shopify store or your own HTTPS A…CHAT ASSISTANTS247RepWeb, APIfree tier, paid price not publish…free tier availableaccount requiredchecked Sep 29, 2026YOU GET BACKThe resultAI replies, bookings, lead captur…Briefs and approvals from the Chi…Campaigns and a unified customer…input → 247Rep → output · from the vendor's own pages, no hands-on test unless stated
What you give 247Rep and what comes back, from its documentation

You provide

  • Customer messages on six channels
  • Product catalog, knowledge base and past chats
  • Shopify store or your own HTTPS APIs

You get back

  • AI replies, bookings, lead captures and order lookups
  • Briefs and approvals from the Chief of Staff
  • Campaigns and a unified customer profile

Where you can use it

Platforms
Web, API
Account
Required
Channels
WhatsApp, Telegram, Email, Web, Instagram, VoIP
Skills
18
Languages
10
Meta status
Official Meta Tech Provider

Best use cases for 247Rep

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Automating WhatsApp sales and support for retail or clinics

Who
Retail shops and clinics
You provide
Incoming WhatsApp questions and a catalog
Expected result
Replies, order tracking and bookings handled automatically
Plan needed
Credit packs
Limitation
Each AI reply costs 1 credit source (opens in a new tab)

Answering inbound phone calls with an AI voice agent

Who
Small businesses with phone calls
You provide
Inbound VoIP calls
Expected result
An AI voice agent answers
Plan needed
Credit packs plus a phone number
Limitation
30 credits per minute; number from 150 credits/month source (opens in a new tab)

Triaging and drafting email replies in your own voice

Who
Owners drowning in email
You provide
An inbox
Expected result
Drafted replies in your voice with approvals
Plan needed
Credit packs
Limitation
Auto-replies cost 2 credits source (opens in a new tab)

Key features and their practical limits

247Rep homepage — screenshot of the chat assistants AI tool, Oct 1, 2026
Feature overview on the official site. 247rep.app, captured Oct 1, 2026

Six channels: WhatsApp, Telegram, Email, Web, Instagram, VoIP

Runs AI employees across WhatsApp, Telegram, email, web, Instagram and VoIP with 18 skills such as catalog lookup, order tracking and booking. One team on every channel.

Access: All packsLimit: Facebook is coming soon source (opens in a new tab)

18 conversation skills including catalog lookup, order tracking and booking

An AI Chief of Staff oversees the reps, briefs you and routes approvals via email, Telegram or Slack. Nothing reaches customers without your yes.

Access: All packsLimit: No answer in 10 minutes means it stands down source (opens in a new tab)

Unified customer profile and CRM across all channels

Keeps a unified customer profile, conversations, leads pipeline, catalog, orders and appointments in one workspace. Memory across channels.

Access: All packsLimit: Data from other CRMs needs integration source (opens in a new tab)

AI Chief of Staff with approvals via Email, Telegram or Slack

Connects to Shopify and any HTTPS API with a REST API, signed webhooks and test/live environments. Live data in conversations.

Access: All packsLimit: You supply your own API auth source (opens in a new tab)

247Rep: strengths and limits

Reasons to choose 247Rep

Check before paying for 247Rep

How to use 247Rep for automating customer replies on WhatsApp

Set up 247Rep

  1. Create an account to receive 100 free credits.
  2. Connect WhatsApp through Meta's Embedded Signup.
  3. Upload your catalog and knowledge base.
  4. Set tone from past chats and choose approval rules.

Example: automating customer replies on WhatsApp

  1. Ask your AI employee to answer a customer asking about stock.
  2. Let it look up the catalog item.
  3. Approve the suggested order booking if prompted.
  4. Read the Chief of Staff's morning brief.

Review and export the result

  1. Review conversations in the workspace for correct answers.
  2. Check the credit balance after a day.
  3. Confirm handoff to a human works for escalations.

247Rep API

247Rep pricing page with plans and prices — screenshot of the chat assistants AI tool, Oct 1, 2026
Plan comparison on the official pricing page. 247rep.app, captured Oct 1, 2026

API access and separate billing

247Rep has no public API in its official documentation. Bearer keys, signed webhooks, idempotency. API documentation ↗

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

247Rep acts as data processor for customer and end-user conversation data.

Slack data is not used to train general models.

Controls for business users

  • Approval before customer-facing actions
  • Roles

Policies: 247rep.app/privacy

247Rep alternatives by need

"Better suited" is based on documented features and pricing, not on a head-to-head test.

ChatGPT: better suited to

Zapier: better suited to

Make: better suited to

n8n: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
ChatGPT——Compare
Zapier——
Make——
n8n——

Explore 247Rep further

247Rep pricing, plan by planEvery plan with USD prices, limits and what is free.Best 247Rep alternativesTools for the same job, by need and starting price.Best AI chatbot toolsOur picks in this category, compared by price and free tiers.

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    247Rep FAQ

    Do credits expire?

    No, credits never expire and nothing recurs. source (opens in a new tab)

    How much does a voice call cost?

    30 credits per minute, rounded up. source (opens in a new tab)

    What is free forever?

    Receiving messages, sending from your connected inbox, replying yourself, the dashboard, analytics, workflow builder and API calls. source (opens in a new tab)

    Which channels are supported?

    WhatsApp, Telegram, email, web chat, Instagram and VoIP, with Facebook coming soon. source (opens in a new tab)

    Is there a subscription?

    No, pricing is credit packs bought once. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: USD pack prices and credit counts; Retention periods.

    How we documented and maintain this page

    Every fact about 247Rep above comes from the 3 official pages listed here, last compared on Sep 29, 2026; we have not run 247Rep ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error