Lite web
Free source (opens in a new tab)
One-time
For: Trying it on one real store
Limits
- 1 shop
- 50 conversations (one-time)
1 more
- Up to 1,000 products and 100 training items
Includes
- Voice agent
- Analytics
1 more
- Regular support
No API
Chat assistantsDocumented overviewLast checked Sep 29, 2026
CartPilot: Pricing, Features & Best Use Cases
AI sales agent widget for WooCommerce (Shopify upcoming) that answers shoppers by chat or voice, finds products and adds them to cart.
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Our take: Choose CartPilot if you run a WooCommerce store and want a chat and voice sales agent that searches your live catalog, compares products and adds items to the real cart.
Main limitation: Conversations are capped per plan (200 to 1,000 per month) and Shopify is not yet live.
Is CartPilot right for you?
Choose CartPilot if you run a WooCommerce store and want a chat and voice sales agent that searches your live catalog, compares products and adds items to the real cart. Based on the vendor's documentation, not on a hands-on test.
Best for: WooCommerce store owners
Also a good fit for
- Small e-commerce teams without support staff
Consider another tool if conversation caps per plan (200/500/1,000 per month)
Or if
- Currently WooCommerce only; Shopify not yet live
- Subscriptions and credit packs non-refundable
CartPilot pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Lite plan, no card required, 50 one-time conversations.
Lifetime plans include 7-day money-back; subscriptions and credit packs are non-refundable.
Paid plans: what changes as you upgrade
Pilot web
$39 source (opens in a new tab)
Monthly
$390/year list ($312 with promo); promo monthly $31
For: Solo stores
Limits
- 1 shop
- 200 conversations/month
Includes
- Unlimited products and training items
- Basic analytics
1 more
- Priority support
No API
Growth web
$89 source (opens in a new tab)
Monthly
$890/year list ($712 with promo); promo monthly $71
For: Growing teams and bigger catalogs
Limits
- 3 shops
- 500 conversations/month
Includes
- Full analytics
- Priority support
1 more
- Voice agent
No API
Scale web
$159 source (opens in a new tab)
Monthly
$1,590/year list ($1,272 with promo); promo monthly $127
For: High-traffic stores
Limits
- 5 shops
- 1,000 conversations/month
Includes
- Full analytics with export
- Priority support
No API
Lifetime Starter web
$199 one-time source (opens in a new tab)
One-time
Promo $139
For: One store wanting no subscription
Limits
- 1 shop
- 10 conversations/month included
1 more
- Unlimited with your own API key
Includes
- Bring your own API key
- Full analytics + export
1 more
- 7-day money-back
API billed separately
Lifetime Professional web
$399 one-time source (opens in a new tab)
One-time
Promo $279; Agency $699 (20 shops) also exists
For: Several stores on a one-time fee
Limits
- 5 shops
- 20 conversations/month included
Includes
- Bring your own API key
- Full analytics + export
1 more
- Priority support
API billed separately
Usage caps, credits and extra costs
Credit packs from $19 for 100 conversations to $599 for 5,000; they expire after 12 months.
Prices exclude applicable taxes.
What is CartPilot, and how does it work?
CartPilot, a weDevs product, embeds a conversational sales agent in an online store. Shoppers can type or talk; the agent searches the live catalog, compares products, adds variants to the real cart, applies coupons, and answers shipping, return and order-status questions. It is trained on the store's catalog, policies and uploaded documents. Setup is via a WordPress/WooCommerce plugin connected to the CartPilot dashboard, where merchants configure agent name, greeting, personality, voice and widget colors and review conversation analytics and transcripts. Shopify support is listed as coming soon.
What you provide and what you get back
You provide
- Store catalog and policies
- Uploaded training documents
- Shopper chat or voice questions
You get back
- Product recommendations and comparisons
- Cart additions and coupon applications
- Order-status and policy answers
Where you can use it
- Platforms
- Web
- Account
- Required
- Platforms
- WooCommerce (Shopify coming soon)
- Voice
- 30+ voice options
- Models
- Google Gemini, OpenAI where enabled
- Vendor
- weDevs Pte. Ltd. (Singapore)
Best use cases for CartPilot
Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.
Answer product and policy questions 24/7
- Who
- WooCommerce merchants
- You provide
- Catalog, shipping and return policies
- Expected result
- Agent answers shopper questions 24/7
- Plan needed
- Pilot
- Limitation
- 200 conversations/month on Pilot source (opens in a new tab)
Natural-language product search and comparison
- Who
- Shoppers on a store
- You provide
- Natural-language request such as a product with a budget
- Expected result
- Matching products with comparison
- Plan needed
- Any
- Limitation
- Needs a synced catalog source (opens in a new tab)
Add items to cart directly from chat
- Who
- Store owners boosting conversion
- You provide
- Shopper asks to buy
- Expected result
- Variant added to the real cart and coupon applied
- Plan needed
- Any
- Limitation
- WooCommerce only for now source (opens in a new tab)
CartPilot features and their limits
Text and voice conversations with 30+ voice options
Talks by text or voice with 30+ voice options Serve shoppers who prefer speaking
Live catalog search and side-by-side comparison
Searches the live catalog and compares products side by side Shorten product discovery
Autonomous cart add/update/remove
Adds, updates and removes cart items autonomously Move shoppers to checkout
Coupon application from chat
Applies coupons from chat Close sales without leaving the conversation
CartPilot pros and cons
Reasons to choose CartPilot
- Free Lite plan with 50 conversations, no card required Test on a real store at no cost documented source (opens in a new tab)
- Per-conversation pricing; extra credit packs available Spend scales with usage documented source (opens in a new tab)
- Lifetime plans include 7-day money-back One-time options avoid subscriptions documented source (opens in a new tab)
- HMAC-SHA256 authenticated store API calls Store API calls are authenticated documented source (opens in a new tab)
Check before paying for CartPilot
- Conversation caps per plan (200/500/1,000 per month) Busy stores need credit packs documented source (opens in a new tab)
- Currently WooCommerce only; Shopify not yet live Shopify stores must wait documented source (opens in a new tab)
- Subscriptions and credit packs non-refundable No refund on monthly plans documented source (opens in a new tab)
- Credits expire 12 months after purchase Unused credits are lost documented source (opens in a new tab)
How to use CartPilot for adding an AI sales agent to a WooCommerce store
Set up CartPilot
- Sign up for the free Lite plan at cartpilot.ai
- Install the CartPilot WordPress/WooCommerce plugin and connect it to your dashboard
- Set agent name, greeting, personality and voice, and upload policy documents
Example: adding an AI sales agent to a WooCommerce store
- Let the catalog sync complete
- Open your storefront and start a chat
- Ask for a product with a budget and request a comparison
- Ask the agent to add a variant to the cart
Review and export the result
- Confirm the item appears in the real WooCommerce cart
- Check the conversation count in the dashboard analytics
Show me waterproof jackets under $120 and add the best-rated one in medium to my cart.
CartPilot integrations and API
Native integrations and export formats
Export: Analytics export (Scale and Lifetime)
API access and separate billing
CartPilot has no public API in its official documentation. Docs page available API documentation ↗
Privacy, data use and commercial rights
Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.
How your inputs and outputs are handled
Conversation transcripts, catalog data and training content are processed; voice is converted to text and audio discarded.
CartPilot does not use your data to train its own models
Policies: cartpilot.ai/privacy-policy/
Best CartPilot alternatives for different needs
"Better suited" is based on documented features and pricing, not on a head-to-head test.
ChatGPT: better suited to
Character.AI: better suited to
Notion AI: better suited to
Zapier: better suited to
Explore CartPilot further
CartPilot pricing, plan by planEvery plan with USD prices, limits and what is free.Best CartPilot alternativesTools for the same job, by need and starting price.Best AI chatbot toolsOur picks in this category, compared by price and free tiers.Prompts for CartPilotReady-to-copy prompts with their sources.
If you are looking at CartPilot
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CartPilot user reviews
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Write a review
CartPilot FAQ
Which platforms does CartPilot support?
WooCommerce today, with Shopify and others launching soon. source (opens in a new tab)
What counts as a conversation?
One chat or voice session between a shopper and the agent, counted when the chat is closed. source (opens in a new tab)
Do unused conversations roll over?
No, paid-plan conversations reset each billing period; the 50 on Lite are one-time. source (opens in a new tab)
How much do extra conversations cost?
Credit packs run from $19 for 100 ($0.19 each) to $599 for 5,000 ($0.12 each) and expire after 12 months. source (opens in a new tab)
Which AI models does CartPilot use?
Google's Gemini models, and possibly OpenAI where enabled, per the privacy policy. source (opens in a new tab)
Sources and review methodology
Official sources and verification dates
- CartPilot - Smart AI Sales Agent for eCommerce Stores homepage · checked Oct 1, 2026
- CartPilot Pricing: AI Sales Agent Plans homepage · checked Oct 1, 2026
- CartPilot Documentation: Setup Your AI Sales Agent homepage · checked Oct 1, 2026
Not verified: Retention periods; Commercial-use terms.
How we documented and maintain this page
Every fact about CartPilot above comes from the 3 official pages listed here, last compared on Sep 29, 2026; we have not run CartPilot ourselves, so it has no editorial score. How we check and re-check pages.
Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error