Free web
Free source (opens in a new tab)
Monthly
For: Testing the platform
Limits
- 150 tokens per month
- 1 seat
Includes
- Web widget
- Demo without signup
Chat assistantsDocumented overviewLast checked Oct 2, 2026
Coniva.ai: Pricing, Features & Best Use Cases
Token-based AI customer support agent platform with web chat, WhatsApp, Facebook and Instagram channels.
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Our take: Coniva.ai suits small businesses that want a token-priced AI support agent on a website widget, WhatsApp, Facebook and Instagram, starting with a free 150-token plan.
Main limitation: The free plan is limited to 150 tokens a month and 1 seat, and API access and several integrations are marked coming soon.
Who Coniva.ai fits
Coniva.ai suits small businesses that want a token-priced AI support agent on a website widget, WhatsApp, Facebook and Instagram, starting with a free 150-token plan. Based on the vendor's documentation, not on a hands-on test.
Best for: Small businesses adding chat support
Also a good fit for
- Teams using WhatsApp or Instagram for customers
Consider another tool if free plan limited to 150 tokens per month and 1 seat
Or if
- Actions and handoffs consume tokens
- API access marked coming soon
Coniva.ai pricing and usage limits
Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Free plan with 150 tokens per month.
No separate trial; use the Free plan.
Paid plans: what changes as you upgrade
Starter web
$99 per user source (opens in a new tab)
Monthly
For: Growing businesses
Limits
- 2,500 tokens per month
- $0.04 per extra token
Includes
- Web, WhatsApp, Facebook, Instagram channels
- Lead management
1 more
- Analytics dashboard
Professional web
$199 per user source (opens in a new tab)
Monthly
For: Scaling teams
Limits
- 10,000 tokens per month
- $0.02 per extra token
Includes
- Higher token limits
- More models and seats
Enterprise web
Custom pricing source (opens in a new tab)
Monthly
For: Large deployments
Limits
- Contact us
Includes
- Custom solutions
Usage caps, credits and extra costs
White labeling is +$29 per month; extra tokens $0.04 (Starter) or $0.02 (Professional).
What is Coniva.ai, and how does it work?
Coniva.ai lets businesses build AI agents for customer support and lead capture, deployed on a website widget, WhatsApp, Facebook Messenger and Instagram. Pricing is token-based, with a free monthly allotment and paid plans that raise token limits, models and seats. The site presents it as an early-stage product with about 150 beta users.
What you provide and what you get back
You provide
- Business knowledge and website content
- Customer messages from web, WhatsApp, Facebook, Instagram
You get back
- AI replies
- Captured leads
- Conversation analytics
Where you can use it
- Account
- Required
- Channels
- Web widget, WhatsApp, Facebook, Instagram
- Tokens per month
- 150 / 2,500 / 10,000
- Overage
- $0.04 / $0.02 per token
- API
- Coming soon
Best use cases for Coniva.ai
Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.
Website customer support chat
- Who
- Small businesses
- You provide
- Website visitor questions
- Expected result
- AI agent answering on the site widget
- Plan needed
- Any plan
- Limitation
- Tokens consumed per reply source (opens in a new tab)
WhatsApp support automation
- Who
- E-commerce and service firms
- You provide
- WhatsApp customer messages
- Expected result
- Automated WhatsApp support
- Plan needed
- Starter or higher
- Limitation
- Channel setup needed source (opens in a new tab)
Lead capture
- Who
- Sales teams
- You provide
- Visitor details in chat
- Expected result
- Leads captured and managed
- Plan needed
- Any plan
- Limitation
- Handoffs use tokens source (opens in a new tab)
Key features and their practical limits
Web widget embed
Embeds an AI chat widget on your site. Gives instant answers on the page.
WhatsApp, Facebook, Instagram channels
Runs one agent across WhatsApp, Facebook Messenger and Instagram. Keeps replies consistent across channels.
Lead management
Collects and manages leads from conversations. Turns chats into sales contacts.
Analytics dashboard
Shows conversation and behavior insights in a live dashboard. Reveals what customers ask.
Pros, cons and deal-breakers
Where Coniva.ai is strong
- Free plan with 150 tokens per month You can check the product at no cost. documented source (opens in a new tab)
- USD prices listed on the pricing page Prices are known up front. documented source (opens in a new tab)
- Demo without signup on homepage You can try it before registering. documented source (opens in a new tab)
- Plan changes can be made anytime per FAQ You can change tiers freely. documented source (opens in a new tab)
Limitations to check before paying
- Free plan limited to 150 tokens per month and 1 seat The free tier is tiny. documented source (opens in a new tab)
- Actions and handoffs consume tokens Busy accounts burn tokens. documented source (opens in a new tab)
- API access marked coming soon Developers cannot integrate yet. documented source (opens in a new tab)
- Many integrations (Slack, Zapier, HubSpot) listed as coming soon Expect gaps in the integration list. documented source (opens in a new tab)
How to use Coniva.ai for adding an AI support agent to a website
Set up Coniva.ai
- Open coniva.ai and choose Start Free.
- Create an account and add your business information.
- Choose the web widget channel.
Example: adding an AI support agent to a website
- Upload your FAQs and product pages.
- Preview answers in the demo chat.
- Embed the widget snippet on your site.
- Watch conversations in the analytics dashboard.
Review and export the result
- Test questions the agent should refuse or hand off.
- Check the token balance after testing.
Coniva.ai API
API access and separate billing
Coniva.ai has no public API in its official documentation. API access is marked coming soon
Privacy, data use and commercial rights
Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.
How your inputs and outputs are handled
Industry-standard encryption claimed for conversations.
Coniva.ai alternatives by need
"Better suited" is based on documented features and pricing, not on a head-to-head test.
ChatGPT: better suited to
Zapier: better suited to
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Coniva.ai FAQ
How many tokens does the Coniva.ai Starter plan include?
Coniva.ai Starter is $99 per month with 2,500 tokens and $0.04 per additional token; Professional is $199 with 10,000 tokens. source (opens in a new tab)
What happens when Coniva.ai tokens run out?
Coniva.ai notifies you at 80% of your limit, and you can buy extra tokens or upgrade without service being interrupted. source (opens in a new tab)
Can I change my Coniva.ai plan at any time?
Yes. Changes take effect immediately and charges are prorated. source (opens in a new tab)
Which channels does Coniva.ai support?
Coniva.ai supports a web chat widget, WhatsApp, Facebook Messenger and Instagram. source (opens in a new tab)
Sources and review methodology
Official sources and verification dates
- Coniva.ai homepage homepage · checked Oct 2, 2026
- Coniva.ai pricing pricing · checked Oct 2, 2026
Not verified: Privacy policy; Docs; Platforms.
How we documented and maintain this page
Every fact about Coniva.ai above comes from the 2 official pages listed here, last compared on Oct 2, 2026; we have not run Coniva.ai ourselves, so it has no editorial score. How we check and re-check pages.
Article updated Oct 2, 2026; prices checked Oct 2, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error