AI Tool Atlas

Productivity & writingDocumented overviewLast checked Sep 29, 2026

Picky Assist: Pricing, Features & Best Use Cases

WhatsApp-centered automation suite with chatbot builder, shared inbox, sales CRM and broadcasts across messaging channels.

Picky Assist homepage screenshot, productivity & writing AI tool

Our take: Picky Assist is a fit for small businesses automating WhatsApp support and sales with chatbots and a CRM, with USD plans starting free.

Main limitation: The free plan is capped at 5k interactions a month and 30 days of chat history.

By the AI Tool Atlas editors. Based on the vendor's official documentation; we have not tested this product hands-on. What “documented overview” means

Who should use Picky Assist

Picky Assist is a fit for small businesses automating WhatsApp support and sales with chatbots and a CRM, with USD plans starting free. Based on the vendor's documentation, not on a hands-on test.

Best for: Small businesses running customer chats on WhatsApp

Also a good fit for

  • Sales teams needing a chat-based CRM

Consider another tool if free plan limited to 5k interactions per month and 30 days of chat history

Or if

  • Some channels such as Google RCS are marked as coming soon
  • API Only plan gives no access to other features

Picky Assist pricing and usage limits

Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Picky Assist pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 2, 2026
The official Picky Assist pricing page as we saw it. pickyassist.com, captured Oct 2, 2026

Free access and trial conditions

Free forever plan

Not stated

Paid plans: what changes as you upgrade

Usage caps, credits and extra costs

WhatsApp messaging fees may apply

Not stated

What is Picky Assist, and how does it work?

Picky Assist is a business messaging platform built around WhatsApp automation. Its product menu lists a shared team inbox, sales CRM, chatbot and funnel builders, WhatsApp catalog and flows, broadcaster, and an AI Mate assistant, plus Instagram, Messenger and email channels. Plans are seat- and contact-based with a free tier. The site also links iOS and Android CRM apps and lists integrations such as Zapier, Stripe, Razorpay and Zoho CRM.

Picky Assist homepage — screenshot of the productivity & writing AI tool, Oct 2, 2026
Picky Assist's official site: how the product presents itself. pickyassist.com, captured Oct 2, 2026

What you provide and what you get back

How Picky Assist works: what you provide, where it runs and what you get backYOU PROVIDEYour inputCustomer messages on WhatsApp and…Chatbot flowsPRODUCTIVITY & WRITINGPicky AssistWeb, Mobile, APIfrom $29/mo (API Only)free tier availableaccount requiredchecked Sep 29, 2026YOU GET BACKThe resultAutomated repliesBroadcasts and CRM recordsinput → Picky Assist → output · from the vendor's own pages, no hands-on test unless stated
What you give Picky Assist and what comes back, from its documentation

You provide

  • Customer messages on WhatsApp and other channels
  • Chatbot flows

You get back

  • Automated replies
  • Broadcasts and CRM records

Where you can use it

Platforms
Web, Mobile, API
Account
Required
Channels
WhatsApp, Instagram, Messenger, email
Apps
iOS and Android CRM
Free caps
2 users, 500 contacts

Where Picky Assist is most useful

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Automating WhatsApp customer support replies

Who
Support teams
You provide
Customer WhatsApp messages
Expected result
You get automated replies to customer WhatsApp messages.
Plan needed
Free forever
Limitation
The free plan caps usage at 5k interactions per month, so a busy support team may exceed it. source (opens in a new tab)

Capturing and following up on sales leads

Who
Sales teams
You provide
Incoming leads
Expected result
You get a CRM that records leads and reminds your team to follow them up.
Plan needed
Starter and up
Limitation
The number of users is limited by the plan, and Scale allows 10 users. source (opens in a new tab)

Sending WhatsApp broadcast campaigns

Who
Marketers
You provide
Contact lists
Expected result
You get broadcast campaigns sent to your contact lists on WhatsApp.
Plan needed
Paid plans
Limitation
Contact limits apply by plan, for example 500 contacts on Free and 20,000 on Scale. source (opens in a new tab)

Key features and their practical limits

Picky Assist homepage — screenshot of the productivity & writing AI tool, Oct 2, 2026
Feature overview on the official site. pickyassist.com, captured Oct 2, 2026

Chatbot builder

Builds chatbots for messaging channels. Teams that want to answer common questions automatically can set up a bot for messaging channels.

Access: Free forever, Starter, Growth, ScaleLimit: How complex a chatbot can be is not itemized in the sources we could read. source (opens in a new tab)

Shared team inbox (Teambox)

Provides a shared team inbox. Support teams can answer customers together from one inbox instead of sharing a single phone.

Access: Not statedLimit: Seat limits apply, and the Free plan has 2 users and the Scale plan has 10 users. source (opens in a new tab)

Sales CRM

Includes a sales CRM. Sales teams can keep track of their leads and follow-ups in the same place as their messages.

Access: Not statedLimit: Contact caps apply, with 500 on the Free plan and 20,000 on the Scale plan. source (opens in a new tab)

WhatsApp catalog and flows

Supports WhatsApp catalog and flows. Businesses that sell through WhatsApp can show a product catalog and run guided flows for customers.

Access: Not statedLimit: Channel rules set by WhatsApp apply to catalogs and flows, so what you can send is restricted. source (opens in a new tab)

Picky Assist: strengths and limits

Reasons to choose Picky Assist

  • Free forever plan with 2 users and 500 contacts The free forever plan includes 2 users and 500 contacts, so a very small team can start without paying. documented source (opens in a new tab)
  • Pricing page shows plans in USD The pricing page shows plans in USD, so you can compare costs without converting from another currency. documented source (opens in a new tab)
  • API access listed on every plan API access is listed on every plan, so you can connect the platform to your own systems without upgrading first. documented source (opens in a new tab)
  • iOS and Android CRM apps linked from the site iOS and Android CRM apps are linked from the site, so your team can answer customers from a phone. documented source (opens in a new tab)

Check before paying for Picky Assist

  • Free plan limited to 5k interactions per month and 30 days of chat history The free plan allows 5k interactions per month and 30 days of chat history, so busy teams may run into the cap and lose older chats. documented source (opens in a new tab)
  • Some channels such as Google RCS are marked as coming soon Some channels, such as Google RCS, are marked as coming soon, so you cannot rely on them yet. documented source (opens in a new tab)
  • API Only plan gives no access to other features The API Only plan gives no access to the other features, so you cannot use the inbox or CRM on it. documented source (opens in a new tab)
  • Top Scale plan caps at 10 users and 20,000 contacts The top Scale plan stops at 10 users and 20,000 contacts, so larger teams would need to look at Enterprise or another tool. documented source (opens in a new tab)

How to use Picky Assist for automating WhatsApp replies

Set up Picky Assist

  1. Create a Picky Assist account.
  2. Connect your WhatsApp number.
  3. Open the chatbot builder.

Example: automating WhatsApp replies

  1. Create a simple reply flow.
  2. Test it from another phone.
  3. Assign chats in the Teambox.

Review and export the result

  1. Send a test message.
  2. Check the contact appears in CRM.

Picky Assist API

Picky Assist pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 2, 2026
Plan comparison on the official pricing page. pickyassist.com, captured Oct 2, 2026

API access and separate billing

An API is available, billing not documented. API Only plan available.

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Not stated on the pages read

Not stated on the pages read

Not stated on the pages read

Commercial use and plan restrictions

Not stated on the pages read

Not stated on the pages read

Policies: pickyassist.com/privacy

Picky Assist alternatives by need

"Better suited" is based on documented features and pricing, not on a head-to-head test.

Zapier: better suited to

Make: better suited to

n8n: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
Zapier——Compare
Make——Compare
n8n——Compare

Explore Picky Assist further

Picky Assist pricing, plan by planEvery plan with USD prices, limits and what is free.Best Picky Assist alternativesTools for the same job, by need and starting price.Best AI writing and productivity toolsOur picks in this category, compared by price and free tiers.

Tools and guides near Picky Assist

Picky Assist user reviews

No user reviews yet.

Used Picky Assist? Be the first to share your experience.

Write a review

Reviews are checked by a moderator before they appear. Your email is never published. Plain text only.

Your rating (required)

Show what you made or what went wrong. Images are published only if the review is approved; location data is removed.

    Picky Assist FAQ

    Is there a free plan?

    Yes, Free forever with 2 users and 500 contacts. source (opens in a new tab)

    What do paid plans cost?

    Starter $39, Growth $49, Scale $69 and API Only $29 per month. source (opens in a new tab)

    Is annual billing cheaper?

    Yes, e.g. Starter is $399 per year. source (opens in a new tab)

    Is the API included?

    API access is listed on every plan. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: Message fees; Privacy; AI Mate details.

    How we documented and maintain this page

    Every fact about Picky Assist above comes from the 2 official pages listed here, last compared on Sep 29, 2026; we have not run Picky Assist ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 2, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error