Free web
Free source (opens in a new tab)
Month
For: Exploring the basics
Limits
- 5GB knowledge store
- Basic rate limits
Includes
- Full Marengo and Pegasus engine
VideoDocumented overviewLast checked Oct 1, 2026
Jockey by TwelveLabs: Pricing, Features & Best Use Cases
TwelveLabs video-understanding agent for searching and analyzing video libraries, via Claude connector or API.
(open full size in a new tab)
(open full size in a new tab)
(open full size in a new tab)
(open full size in a new tab)
(open full size in a new tab)
Our take: Jockey suits marketing teams, creators and developers who want to ask questions of a video library in plain language, either inside Claude or through the TwelveLabs API.
Main limitation: It is a research preview with limited sign-ups, and the free plan offers only 5GB of storage with basic rate limits.
Who Jockey by TwelveLabs fits
Jockey suits marketing teams, creators and developers who want to ask questions of a video library in plain language, either inside Claude or through the TwelveLabs API. Based on the vendor's documentation, not on a hands-on test.
Best for: Marketing teams with ad libraries
Also a good fit for
- Creators with large archives
- Developers
Consider another tool if labeled research preview
Or if
- Limited sign-ups noted
- Free tier has basic rate limits
Jockey by TwelveLabs pricing and usage limits
Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Free plan with 5GB and basic rate limits.
No separate trial; Try for free uses the Free plan.
Paid plans: what changes as you upgrade
Plus web
$20/mo source (opens in a new tab)
Month
Annual billing is shown as 17% off.
For: Steady projects
Limits
- 100GB knowledge store
- Higher rate limits
Includes
- Full Marengo and Pegasus engine
Pro web
$100/mo source (opens in a new tab)
Month
Annual billing is shown as 17% off.
For: Heavy, large-scale work
Limits
- 500GB knowledge store
- Highest rate limits
Includes
- Full Marengo and Pegasus engine
- Marked Recommended
Usage caps, credits and extra costs
Not stated; plans renew automatically and can be cancelled while keeping access to the end of the cycle.
Not stated.
What is Jockey by TwelveLabs, and how does it work?
Jockey is an agent from TwelveLabs for video understanding, built on the Marengo and Pegasus models. It lets users search footage in plain language, tag ads, and find quotes or moments, and is listed as a Claude connector (research preview). Developers can call it through the TwelveLabs API and SDK.
What you provide and what you get back
You provide
- Videos (MP4, MOV, AVI, MKV, WebM)
- Photos (JPEG, PNG, HEIC, WebP and others)
- Plain-language questions
- JSON schema for extraction
You get back
- Matching clips with timestamps
- Structured timestamped metadata
- Highlight reels
- Tags for ads
Where you can use it
- Platforms
- Web, API
- Account
- Required
- Video formats
- MP4, MOV, AVI, MKV, WebM
- Photo formats
- JPEG, PNG, HEIC, HEIF, WebP, BMP, GIF
- Models
- Marengo (indexing), Pegasus (description), Jockey (agent)
- Storage
- 5GB / 100GB / 500GB
Best use cases for Jockey by TwelveLabs
Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.
Ad tagging
- Who
- Marketing teams
- You provide
- An archive of past ad videos
- Expected result
- Every ad labeled by hook, talent, format and tone
- Plan needed
- Free to start; larger libraries need Plus or Pro
- Limitation
- Storage tiers cap library size source (opens in a new tab)
Finding clips by description
- Who
- Creators and editors
- You provide
- A footage archive connected to Claude
- Expected result
- The exact clip or quote found from a description
- Plan needed
- Free, Plus or Pro
- Limitation
- ChatGPT connector is still coming soon source (opens in a new tab)
Highlight reels
- Who
- Video editors and social teams
- You provide
- A topic across a library
- Expected result
- An edit-ready cut of the best moments
- Plan needed
- Plus or Pro
- Limitation
- Output is a cut suggestion, not a finished edit source (opens in a new tab)
Jockey by TwelveLabs features and their limits
Natural-language video search
Finds a moment, person, scene or spoken quote from a plain description. Replaces scrubbing through files.
Automatic ad tagging
Labels each ad by hook, talent, format and tone as it is added. Makes creative libraries analyzable.
Claude connector
Adds Jockey to Claude through the Connectors Directory so you can ask about your library in chat. Avoids learning a new interface.
API and SDK
Offers a Python SDK and a responses API with the jockey1.0 model, embeddings and JSON extraction. Lets developers embed video search in a product.
Frame-accurate timestamps
Returns each result mapped to the exact moment. Enables deep links into playback.
Jockey by TwelveLabs pros and cons
Where Jockey by TwelveLabs is strong
- Free tier with 5GB knowledge store Testing needs no payment. documented source (opens in a new tab)
- Python SDK available Developers can script it quickly in Python. documented source (opens in a new tab)
- Available as Claude connector Footage can be queried inside Claude, without moving to a new tool. documented source (opens in a new tab)
- Full engine on every tier Pricing varies by storage, not by capability. documented source (opens in a new tab)
- Clear data deletion Deleting a library or account removes files, index, metadata and usage history. documented source (opens in a new tab)
Limitations to check before paying
- Labeled research preview Behavior may change before general release. documented source (opens in a new tab)
- Limited sign-ups noted Access may be gated while sign-ups are limited. documented source (opens in a new tab)
- Free tier has basic rate limits Large projects hit throttling on the Free tier. documented source (opens in a new tab)
- Plans differ by storage (5GB / 100GB / 500GB) Big libraries require moving up to 100GB or 500GB tiers. documented source (opens in a new tab)
- Docs and privacy pages unavailable Per-file size limits are not visible without the documentation. documented source (opens in a new tab)
How to use Jockey by TwelveLabs for searching a video library with natural language
Set up Jockey by TwelveLabs
- Register for Jockey from the TwelveLabs Jockey page while sign-ups are open.
- Pick the Free plan to start with 5GB.
- Upload videos or photos, or connect a library such as Dropbox or Google Drive.
- Add Jockey to Claude from the Connectors Directory if you want to chat with it.
Example: searching a video library with natural language
- Open Claude with the Jockey connector enabled.
- Ask for a moment, such as hikes with mountain views.
- Review the returned clips and their timestamps.
- Ask Jockey for the three most important moments as bullets.
Review and export the result
- Open each returned clip at its timestamp to confirm the match.
- Check your storage use against the plan limit.
- Refine the question with more detail if results are broad.
Find every clip in my library where the host says the word pricing and list the timestamps.
Jockey by TwelveLabs integrations and API
Native integrations and export formats
Export: JSON with timestamps
API access and separate billing
Jockey by TwelveLabs has no public API in its official documentation. Python SDK with a responses API and the jockey1.0 model; API key required.
Privacy, data use and commercial rights
Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.
How your inputs and outputs are handled
Stores your original files, generated index and metadata in a knowledge store.
Deleting your library or account permanently removes files, index, metadata and usage history.
Controls for business users
- No biometric databases per the FAQ
Best Jockey by TwelveLabs alternatives for different needs
"Better suited" is based on documented features and pricing, not on a head-to-head test.
Claude: better suited to
Gemini Notebook (formerly NotebookLM): better suited to
Descript: better suited to
| Alternative | When to choose it | Pricing | Limitation | |
|---|---|---|---|---|
| Claude | — | — | ||
| Gemini Notebook (formerly NotebookLM) | — | — | ||
| Descript | — | — | Compare |
Explore Jockey by TwelveLabs further
Jockey by TwelveLabs pricing, plan by planEvery plan with USD prices, limits and what is free.Best Jockey by TwelveLabs alternativesTools for the same job, by need and starting price.Best AI video generator toolsOur picks in this category, compared by price and free tiers.Prompts for Jockey by TwelveLabsReady-to-copy prompts with their sources.
Related to Jockey by TwelveLabs
More video tools
Guides and comparisons
Jockey by TwelveLabs user reviews
No user reviews yet.
Used Jockey by TwelveLabs? Be the first to share your experience.
Write a review
Jockey by TwelveLabs FAQ
Which file types does Jockey support?
Standard video (MP4, MOV, AVI, MKV, WebM) and photo (JPEG, PNG, HEIC, HEIF, WebP, BMP, GIF) formats. source (opens in a new tab)
Does Jockey use facial recognition?
It says it groups people with multimodal visual, motion and contextual cues rather than traditional facial recognition and builds no biometric databases. source (opens in a new tab)
What gets deleted if I remove my data?
Deleting your library or account permanently removes original files, the generated index, metadata and usage history. source (opens in a new tab)
How much storage do the plans include?
Free has 5GB, Plus at $20 per month 100GB, and Pro at $100 per month 500GB. source (opens in a new tab)
Can I use Jockey in ChatGPT?
Not yet; the page lists ChatGPT as coming soon and offers a Claude connector now. source (opens in a new tab)
Sources and review methodology
Official sources and verification dates
- Jockey by TwelveLabs homepage · checked Oct 1, 2026
- TwelveLabs Pricing pricing · checked Oct 1, 2026
Not verified: Per-file size limits (docs page unavailable); Privacy policy (404); Training use; Whether API usage is billed separately from plans.
How we documented and maintain this page
Every fact about Jockey by TwelveLabs above comes from the 2 official pages listed here, last compared on Oct 1, 2026; we have not run Jockey by TwelveLabs ourselves, so it has no editorial score. How we check and re-check pages.
Article updated Oct 10, 2026; prices checked Oct 1, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error