Productivity & writing · alternatives
Hiver bills per user, and plans start at 2 seats. Growth shows $25 per user per month with the annual toggle, Pro $55 and Elite $85. Voice is an add-on at $30 per voice seat per month plus $0.03 per minute beyond pooled minutes. SLAs, the portal and API need Pro, and AI QA and SSO/HIPAA need Elite. There is no free plan, only a 7-day trial on Elite.
Neither alternative in our catalog is a help desk. Zapier connects 9,000+ apps and can route messages and create tickets between tools you already run; it has a free tier and Professional from $19.99 for 750 tasks a month, priced by usage rather than seats. Microsoft Copilot is an assistant connected to Outlook, Word and Teams, with a free tier and Microsoft 365 Personal at $9.99 per month. It can help an individual draft replies but offers no shared inbox or SLA tracking in our data. For a full support team, treat both as supplements.
"Better suited" below is based on documented features and pricing from our verified profiles, not on a head-to-head test. Prices are USD as published by each vendor.
Taken from the documented limitations in our Hiver profile.
| Tool | Starting price | Free tier | Platforms | Main limitation |
|---|---|---|---|---|
| Hiver (this page) | Not published | No | Web, API | Pricing is per user, voice costs extra as an add-on, and SLAs, portal and API need Pro while AI QA and SSO/HIPAA need Elite. |
| Zapier | $19.99/mo (Professional) | Yes | Web, API | Free plan limited to two-step Zaps and 100 tasks per month; AI agents and chatbots require separate purchases. |
| Microsoft Copilot | $9.99/mo (Microsoft 365 Personal) | Yes | Web, Desktop, Mobile | Free-tier usage limits are not quantified; higher usage requires a paid Microsoft 365 plan. |
| Alternative | Pick it when | Starting price | Watch out for |
|---|---|---|---|
| Zapier |
$19.99/mo (Professional) | ||
| Microsoft Copilot |
$9.99/mo (Microsoft 365 Personal) |
No-code automation platform connecting 9,000+ apps via Zaps, with AI agents, chatbots, tables, forms and an MCP server.
Free stops at: 100 tasks per month, Two-step Zaps only
Free · paid from $19.99/mo US · checked Sep 29
Microsoft's AI assistant app on web, Windows, Mac, iOS and Android, connected to Word, Excel, PowerPoint, Outlook and Teams.
Free stops at: Some capabilities subject to usage limits
Verified copilot.microsoft.com (opens Microsoft Copilot website in a new tab)
Free · paid from $9.99/mo US · checked Sep 29
Online AI resume builder with one-click job tailoring, ATS checker, cover letters, job tracker and interview prep.
Watch out: No lasting free plan: downloads need Pro after 7 days, and USD prices were not confirmed.
From ≈$16–$25/mo US · checked Oct 11
AI resume builder with ATS-focused templates, Rezi Score, keyword targeting, cover letters and AI interview practice.
Free stops at: 1 resume, 1 AI interview
Free · paid from $29/mo US · checked Oct 11
Job search platform with an AI resume builder, keyword matching, job tracker and Chrome extension.
Free stops at: 10 AI bullet credits, 2 AI summary and 2 cover letter credits
Free · paid from $13/wk US · checked Oct 11
AI voice agents for insurance and healthcare outreach in India, handling lead qualification, booking, renewals and claims calls.
Watch out: There is no public pricing, so you must book a demo to learn what it costs.
Pricing US price unconfirmed
AI no-code builder for business apps, databases, workflows and forms, with unlimited users on every plan.
Free stops at: 50 credits/mo, 10 messages/day, 5,000 records
Free · paid from $20/mo US · checked Sep 29
Open-source enterprise agent platform combining a model gateway, knowledge assets, workflows and natural-language database queries.
Free stops at: Self-hosting from the public GitHub repository; license terms are in the ZGI Community License.
Pricing US price unconfirmed
Hiver has no free plan, only a 7-day trial. Zapier and Microsoft Copilot both list free tiers, but neither is a shared inbox.
It is billed per user with a 2-seat minimum, voice is a paid add-on, and SLAs, portal and API require Pro while AI QA and SSO/HIPAA require Elite.
Hiver shows $25, $55 and $85 per user per month with the annual toggle. Zapier Professional is $19.99 and Microsoft 365 Personal is $9.99 per month.
Two: Zapier and Microsoft Copilot.
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