Productivity & writing · pricing
Choose Hiver Omni if your support team wants a shared inbox and ticketing platform with AI agents and copilot across email, chat, Slack and voice, with a 7-day free trial and per-user plans from $25.
Hiver is billed per user per month, with plans starting at 2 seats and no free plan. With the Annual toggle, Growth is $25, Pro is $55 and Elite is $85 per user per month. The page shows two toggle prices without clear monthly or annual labels (for example $25 and $35), so the exact monthly price is not confirmed.
Growth includes AI Agents and Copilot, shared inbox and ticketing and rule-based automations. Pro adds a customer portal, SLAs and CSAT, Slack channels and API access. Elite adds AI QA and Insights, skill-based routing and SSO, HIPAA and custom roles. Elite has a 7-day free trial with no card needed. Voice is an add-on at $30 per voice seat per month. Prices checked on 2026-10-02.
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Growth web |
See official pricing | Monthly | Small teams | Plans start at 2 seats | Not stated |
| Pro web |
See official pricing | Monthly | Teams transforming support | Plans start at 2 seats | Included |
| Elite web |
See official pricing | Monthly | Larger or regulated teams | Plans start at 2 seats | Included |
| Voice add-on web |
See official pricing | Monthly | Teams taking calls | 1,000 minutes per voice seat per month pooled; Extra usage $0.03 per minute | Not stated |
| If you | Pick | Why |
|---|---|---|
| you are a small support team | Growth, $25 per user/mo (annual toggle) | AI Agents and Copilot, shared inbox and ticketing, 24/7 support and rule-based automations. |
| you need SLAs, a portal and API access | Pro, $55 per user/mo (annual toggle) | Customer portal, SLAs and CSAT, Slack channels and API access. |
| you are larger or regulated | Elite, $85 per user/mo (annual toggle) | AI QA and Insights, skill-based routing, SSO, HIPAA and custom roles. |
| your team takes calls | Voice add-on, $30 per voice seat/mo | 1,000 pooled minutes per voice seat per month, call recordings, transcripts and AI call summaries. |
None; 7-day trial.
7-day free trial on the Elite plan, no card needed.
Voice seat $30/mo plus $0.03/min beyond pooled minutes.
Not stated.
Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
None; 7-day trial.
7-day free trial on the Elite plan, no card needed.
See official pricing source (opens in a new tab)
Month
Pricing page shows two toggle prices without clear monthly/annual labels (e.g. $25/$35); exact monthly price not confirmed. Annual/monthly mapping of $25/$35 inferred from toggle order
For: Small teams
Limits
Includes
See official pricing source (opens in a new tab)
Month
Pricing page shows two toggle prices without clear monthly/annual labels (e.g. $25/$35); exact monthly price not confirmed. Annual/monthly mapping inferred
For: Teams transforming support
Limits
Includes
API included
See official pricing source (opens in a new tab)
Month
Pricing page shows two toggle prices without clear monthly/annual labels (e.g. $25/$35); exact monthly price not confirmed. Annual/monthly mapping inferred
For: Larger or regulated teams
Limits
Includes
API included
See official pricing source (opens in a new tab)
Month
Pricing page shows two toggle prices without clear monthly/annual labels (e.g. $25/$35); exact monthly price not confirmed.
For: Teams taking calls
Limits
Includes
Voice seat $30/mo plus $0.03/min beyond pooled minutes.
Not stated.
Growth $25-$35, Pro $55-$65 and Elite $85-$95 per user per month depending on annual or monthly billing. source (opens in a new tab)
Yes, 7 days of Elite with no credit card. source (opens in a new tab)
$30 per voice seat per month with 1,000 pooled minutes, then $0.03 per minute. source (opens in a new tab)
Yes, migration help is offered at no extra cost. source (opens in a new tab)
No. There is a 7-day free trial on the Elite plan, with no card needed.
With the Annual toggle: Growth $25, Pro $55 and Elite $85 per user per month. The exact monthly price is not confirmed.
$30 per voice seat per month, with 1,000 minutes pooled per voice seat and $0.03 per minute beyond that.
Plans start at 2 seats.
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