Hiver pricing in 2026: Growth, Pro, Elite and the Voice add-on explained
Wählen Sie Hiver Omni, wenn Ihr Support-Team einen gemeinsamen Posteingang und Ticketing mit KI-Agenten und Copilot über E-Mail, Chat, Slack und Telefon wünscht, mit 7 Tagen kostenloser Testphase und Tarifen pro Nutzer ab $25.
Starting price
Not published
Free option
Yes
Plans
4
Prices checked
Oct 2, 2026
Hiver plans and what they include
Hiver is billed per user per month, with plans starting at 2 seats and no free plan. With the Annual toggle, Growth is $25, Pro is $55 and Elite is $85 per user per month. The page shows two toggle prices without clear monthly or annual labels (for example $25 and $35), so the exact monthly price is not confirmed.
Growth includes AI Agents and Copilot, shared inbox and ticketing and rule-based automations. Pro adds a customer portal, SLAs and CSAT, Slack channels and API access. Elite adds AI QA and Insights, skill-based routing and SSO, HIPAA and custom roles. Elite has a 7-day free trial with no card needed. Voice is an add-on at $30 per voice seat per month. Prices checked on 2026-10-02.
Hiver plans compared
Plans and prices
Plan
Price
Billing
Who it is for
Key limits
API
Growth web
Offizielle Preise ansehen
Monthly
Small teams
Plans start at 2 seats
Not stated
Pro web
Offizielle Preise ansehen
Monthly
Teams transforming support
Plans start at 2 seats
Included
Elite web
Offizielle Preise ansehen
Monthly
Larger or regulated teams
Plans start at 2 seats
Included
Voice add-on web
Offizielle Preise ansehen
Monthly
Teams taking calls
1,000 minutes per voice seat per month pooled; Extra usage $0.03 per minute
Not stated
Which Hiver plan to pick
Which plan to pick
If you
Pick
Why
you are a small support team
Growth, $25 per user/mo (annual toggle)
AI Agents and Copilot, shared inbox and ticketing, 24/7 support and rule-based automations.
you need SLAs, a portal and API access
Pro, $55 per user/mo (annual toggle)
Customer portal, SLAs and CSAT, Slack channels and API access.
you are larger or regulated
Elite, $85 per user/mo (annual toggle)
AI QA and Insights, skill-based routing, SSO, HIPAA and custom roles.
your team takes calls
Voice add-on, $30 per voice seat/mo
1,000 pooled minutes per voice seat per month, call recordings, transcripts and AI call summaries.
What is free, what costs extra
Free access and trial
Keine; 7 Tage Testphase.
7 Tage kostenlos testen im Elite-Tarif, keine Karte nötig.
Extra costs and taxes
Telefonie-Platz $30/Monat plus $0.03/Min. über die gemeinsamen Minuten hinaus.
Nicht angegeben.
Costs that are easy to miss
Voice costs $30 per voice seat per month plus $0.03 per minute beyond the pooled minutes.
Billing is per user, and plans start at 2 seats.
SLAs, portal and API need Pro or higher; AI QA and SSO/HIPAA need Elite.
The monthly price is not confirmed; the annual versus monthly mapping of the toggle prices was inferred.
Hiver Preise und Nutzungslimits
Preise am Oct 2, 2026 auf der offiziellen US-Preisseite geprüft. Offizielle Preise ↗ Preise und Limits ändern sich häufig.
Die offizielle Hiver-Preisseite, wie wir sie gesehen haben. hiverhq.com, erfasst Oct 2, 2026
Kostenloser Zugang und Testbedingungen
Keine; 7 Tage Testphase.
7 Tage kostenlos testen im Elite-Tarif, keine Karte nötig.
Kostenpflichtige Tarife: was sich beim Upgrade ändert
Pricing page shows two toggle prices without clear monthly/annual labels (e.g. $25/$35); exact monthly price not confirmed. Annual/monthly mapping of $25/$35 inferred from toggle order