Business / Enterprise Web
Custom pricing source (opens in a new tab)
Custom
For: Companies automating operations
Limits
- Quoted after a demo
Includes
- Custom agents
- Company Memory
2 more
- Custom Skills
- Private cloud or on-premises option (Enterprise)
Productivity & writingDocumented overviewLast checked Sep 29, 2026
Iris (listed as iHermes): Pricing, Features & Best Use Cases
AI agent that connects to your apps, remembers company context and executes workflows across CRM, email, docs and project tools.
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Our take: Consider Iris (listed as iHermes) if you want custom AI agents that work across your CRM, email, docs and project tools with company memory and approval rules, and you are ready to book a demo.
Main limitation: There is no public pricing or integration list; business access requires booking a demo, and the Iris name differs from the iHermes listing.
Is Iris (listed as iHermes) right for you?
Consider Iris (listed as iHermes) if you want custom AI agents that work across your CRM, email, docs and project tools with company memory and approval rules, and you are ready to book a demo. Based on the vendor's documentation, not on a hands-on test.
Best for: Operations, sales and CS teams automating cross-tool workflows
Also a good fit for
- Companies wanting agents with shared organisational memory
- Individuals who want a text-message AI assistant
Consider another tool if no public pricing; business access requires booking a demo
Or if
- No documented list of supported integrations on the site
- Personal assistant described around iMessage/Messages, platform scope otherwise unclear
Iris (listed as iHermes) pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Prices and limits change often.
Free access and trial conditions
Personal assistant is advertised as free to text (seed research).
Paid plans: what changes as you upgrade
What is Iris (listed as iHermes), and how does it work?
Iris is an AI agent platform for business operations. Custom agents connect to a company's existing tools (CRM, email, documents, project trackers), gather context, and carry out research, reporting, record updates and follow-ups, with approval rules governing what actions they may take. 'Company Memory' keeps decisions, customer context and playbooks available across teams, and 'Custom Skills' turn repeatable processes into reusable agent behaviours. A personal-assistant variant lets an individual text Iris in the Messages app, connect tools via secure links, and receive daily briefs, follow-through on open commitments, and scheduled monitoring. The company site says Iris can work across 1,000+ apps and supports multiple underlying models. Access for businesses is via a booked demo.
What you provide and what you get back
You provide
- Connected business tools (CRM, email, documents, project trackers)
- Company goals and playbooks
- Approval rules and custom skills
You get back
- Research and reports
- Updated records and follow-ups
- Daily briefs (personal assistant variant)
Where you can use it
- Platforms
- Web
- Account
- Required
- Deployment
- Standard, private cloud, on-premises (Enterprise)
- Memory
- Permission-scoped Company Memory
- Personal variant
- Text Iris in Messages
- Pricing
- Demo only
What people use Iris (listed as iHermes) for
Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.
Automating research, reporting and follow-ups across business tools
- Who
- Operations and revenue teams
- You provide
- Connected CRM, email and docs
- Expected result
- Records updated and follow-ups sent within approval rules
- Plan needed
- Business, via demo
- Limitation
- Supported integrations are not listed source (opens in a new tab)
Department-specific agents for sales, operations or customer success
- Who
- Sales, research and customer success leads
- You provide
- Department processes and approval rules
- Expected result
- A department-specific agent
- Plan needed
- Business, via demo
- Limitation
- Needs custom setup source (opens in a new tab)
Daily briefs of what needs attention across email, calendar and chats
- Who
- Enterprises with data-control needs
- You provide
- Private cloud or on-premises requirements
- Expected result
- Iris Enterprise deployed in a customer-controlled environment
- Plan needed
- Enterprise
- Limitation
- On-premises is separately scoped source (opens in a new tab)
What Iris (listed as iHermes) does, and where it stops
Integrations with CRM, email, docs and project tools
Connects to CRM, email, docs and project tools to read context and take approved actions. Cuts manual copy-paste between apps.
Company Memory shared across workflows with permission scoping
Company Memory keeps decisions, customer context and operating knowledge available across teams, scoped by permission. Fewer repeated briefings.
Custom Skills built from repeatable processes
Custom Skills turn processes, tool usage and approval rules into repeatable agent behaviour. Consistent execution.
Approval rules for permitted agent actions
Lets you choose supported models for quality, speed and cost while keeping memory independent of one provider. Avoids model lock-in.
Iris (listed as iHermes) pros and cons
Where Iris (listed as iHermes) is strong
- Deployable into existing software stack without replacing tools You keep existing software. documented source (opens in a new tab)
- Permission-scoped memory rather than blanket data access Sensitive data stays in your environment if needed. documented source (opens in a new tab)
- Personal assistant advertised as free to text Staff can limit what agents may do. documented source (opens in a new tab)
- Multiple deployment options for enterprise environments documented source (opens in a new tab)
Limitations to check before paying
- No public pricing; business access requires booking a demo Cost cannot be compared before contacting sales. documented source (opens in a new tab)
- No documented list of supported integrations on the site Compatibility must be confirmed in the demo. documented source (opens in a new tab)
- Personal assistant described around iMessage/Messages, platform scope otherwise unclear Check you are evaluating the same product. documented source (opens in a new tab)
- Marketed name (Iris) differs from the listed name iHermes documented source (opens in a new tab)
How to use Iris (listed as iHermes) for automating research and follow-ups across business tools
Set up Iris (listed as iHermes)
- Book a demo from the homepage.
- Share which CRM, email, docs and project tools your team uses.
- Define approval rules for what the agent may do.
- Connect the approved systems.
Example: automating research and follow-ups across business tools
- Ask the agent for a summary of an account's recent emails and CRM notes.
- Have it draft a follow-up and wait for approval.
- Approve and let it update the CRM record.
- Save the process as a Custom Skill.
Review and export the result
- Verify the CRM record matches the sent follow-up.
- Review the approval log for actions taken.
- Compare completion time against your manual process.
Summarize last week's activity for the Acme account from email and CRM, draft a follow-up, and ask me before sending.
Iris (listed as iHermes) API
API access and separate billing
Iris (listed as iHermes) has no public API in its official documentation. Custom integrations offered; docs returned 404.
Privacy, data use and commercial rights
Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.
How your inputs and outputs are handled
Agents access connected business systems and company context.
Commercial use and plan restrictions
Customer-controlled private cloud or on-premises is described for Enterprise.
Controls for business users
- Approval rules
- Permission-scoped Company Memory
- Private cloud / on-premises option
Other tools to consider instead of Iris (listed as iHermes)
"Better suited" is based on documented features and pricing, not on a head-to-head test.
Zapier: better suited to
Make: better suited to
n8n: better suited to
Microsoft Copilot: better suited to
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Iris (listed as iHermes) FAQ
Can Iris run in our own environment?
Yes. Iris Enterprise supports a customer-controlled private cloud or a separately scoped on-premises deployment. source (opens in a new tab)
How do I get pricing?
Pricing is not public; the site directs business buyers to book a demo. source (opens in a new tab)
What is Company Memory?
A shared store of key decisions, customer context and operating knowledge available across teams and workflows, scoped by permissions. source (opens in a new tab)
Can agents act without approval?
Agents act under approval rules your team defines for permitted actions. source (opens in a new tab)
Can I choose the AI model?
The site says you can choose supported models for quality, speed and cost. source (opens in a new tab)
Sources and review methodology
Official sources and verification dates
- Iris homepage homepage · checked Oct 1, 2026
Not verified: Pricing; Integration list; Privacy policy; Relation of iHermes name to Iris.
How we documented and maintain this page
Every fact about Iris (listed as iHermes) above comes from the 1 official page listed here, last compared on Sep 29, 2026; we have not run Iris (listed as iHermes) ourselves, so it has no editorial score. How we check and re-check pages.
Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error