AI Tool Atlas

Audio & voiceDocumented overviewLast checked Sep 29, 2026

byVoice: Pricing, Features & Best Use Cases

AI voice agent platform for automating inbound and outbound phone calls, SMS and chats, with plans from $29/mo.

byVoice homepage screenshot, audio & voice AI tool

Our take: byVoice suits small businesses and sales teams that want AI voice agents for inbound and outbound calls, with published USD plans and per-minute overage.

Main limitation: Usage beyond included minutes is billed per minute, and trial terms are not detailed.

By the AI Tool Atlas editors. Based on the vendor's official documentation; we have not tested this product hands-on. What “documented overview” means

Who should use byVoice

byVoice suits small businesses and sales teams that want AI voice agents for inbound and outbound calls, with published USD plans and per-minute overage. Based on the vendor's documentation, not on a hands-on test.

Best for: Small businesses missing inbound calls

Also a good fit for

  • Sales teams doing outbound calling
  • Agencies wanting white-label voice agents

Consider another tool if usage beyond included minutes is billed extra per minute

Or if

  • Concurrent call limits depend on plan (10, 15 or 20)
  • Setup of custom agents may require paid agent development

byVoice pricing and usage limits

Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

byVoice pricing page with plans and prices — screenshot of the audio & voice AI tool, Oct 2, 2026
The official byVoice pricing page as we saw it. byvoice.io, captured Oct 2, 2026

Free access and trial conditions

Plans show a Start free trial button; trial length not stated.

Free trial on Starter and Pro; terms not detailed.

Paid plans: what changes as you upgrade

Starter web

$29/mo source (opens in a new tab)

Month

For: Early adopters

Limits

  • 150 AI agent minutes
  • 10 simultaneous calls
1 more
  • 5 AI agents

Includes

  • 360K LLM tokens
  • 20MB knowledge base
1 more
  • 3 team members

API included

Pro web

$99/mo source (opens in a new tab)

Month

For: Teams with steady call volume

Limits

  • 700 AI agent minutes
  • 15 simultaneous calls
1 more
  • 10 AI agents

Includes

  • 1.7M LLM tokens
  • 50MB knowledge base
1 more
  • 5 team members

API included

Business web

$199/mo source (opens in a new tab)

Month

For: High-demand teams

Limits

  • 1,500 AI agent minutes
  • 20 simultaneous calls
1 more
  • 50 AI agents

Includes

  • White-label option
  • Custom SLA
2 more
  • Free implementation of 1 AI agent
  • 100MB knowledge base

API included

Usage caps, credits and extra costs

Extra minutes $0.18 (Starter), $0.14 (Pro), $0.13 (Business); extra LLM tokens priced per 1M; turnkey agent setup is a separate service.

Not stated.

What is byVoice, and how does it work?

byVoice is a platform for building AI agents that answer inbound calls and place outbound calls, and that also handle SMS and chat. It offers templates for an AI receptionist and an AI sales agent, plus a done-for-you agent development service. The platform lists a knowledge base, a parallel dialer, appointment booking, answering machine detection and handover to a human agent. Plans are priced by included AI agent minutes and concurrent calls.

byVoice homepage — screenshot of the audio & voice AI tool, Oct 2, 2026
byVoice's official site: how the product presents itself. byvoice.io, captured Oct 2, 2026

What you provide and what you get back

How byVoice works: what you provide, where it runs and what you get backYOU PROVIDEYour inputCompany documents for the knowled…Agent goals and scriptsPhone numbers and CRM dataAUDIO & VOICEbyVoiceweb, apifrom $29/mo (Starter)free tier availableaccount requiredchecked Sep 29, 2026YOU GET BACKThe resultAnswered callsOutbound call resultsSMS and chat repliesinput → byVoice → output · from the vendor's own pages, no hands-on test unless stated
What you give byVoice and what comes back, from its documentation

You provide

  • Company documents for the knowledge base
  • Agent goals and scripts
  • Phone numbers and CRM data

You get back

  • Answered calls
  • Outbound call results
  • SMS and chat replies

Where you can use it

Platforms
web, api
Account
Required
Included minutes
150 / 700 / 1,500
Concurrent calls
10 / 15 / 20
Concurrent chats
50 / 500 / 1500
Knowledge base
20 / 50 / 100 MB

What people use byVoice for

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Answering inbound business calls around the clock

Who
Small businesses
You provide
Inbound calls and a knowledge base
Expected result
Calls answered around the clock
Plan needed
Starter
Limitation
150 minutes included source (opens in a new tab)

Automated outbound sales calling and lead qualification

Who
Sales teams
You provide
Lead lists
Expected result
Outbound calls with qualification
Plan needed
Pro or Business for more concurrency
Limitation
Extra minutes billed source (opens in a new tab)

Appointment booking and visit reminders

Who
Clinics and service firms
You provide
Appointment rules
Expected result
Bookings and visit reminders
Plan needed
Any plan
Limitation
CRM and telephony integration may need turnkey setup source (opens in a new tab)

byVoice features and their limits

byVoice homepage — screenshot of the audio & voice AI tool, Oct 2, 2026
Feature overview on the official site. byvoice.io, captured Oct 2, 2026

Inbound and outbound AI voice agents

Handles inbound and outbound phone calls, SMS and chats with configurable AI agents. Covers multiple channels.

Access: All plansLimit: Agent counts 5, 10, 50 source (opens in a new tab)

Knowledge base uploaded from company documents

Lets you upload company documents that agents use as knowledge. Answers reflect company facts.

Access: All plansLimit: 20 to 100MB total source (opens in a new tab)

Parallel dialer with up to 20 concurrent calls

Dials in parallel, up to 20 concurrent calls depending on plan. Speeds up outbound campaigns.

Access: 10, 15 or 20 by planLimit: Capped by plan source (opens in a new tab)

Answering machine detection

Detects answering machines during outbound calls. Avoids wasting agent minutes.

Access: Listed on the pricing pageLimit: Plan availability not detailed source (opens in a new tab)

Pros, cons and deal-breakers

Where byVoice is strong

Limitations to check before paying

How to use byVoice for answering inbound business calls with an AI voice agent

Set up byVoice

  1. Start a free trial at byvoice.io
  2. Create an AI agent for inbound calls
  3. Upload company documents to the knowledge base
  4. Connect a phone number

Example: answering inbound business calls with an AI voice agent

  1. Write the agent goals
  2. Test a call
  3. Enable appointment booking
  4. Monitor calls in the dashboard

Review and export the result

  1. Review call transcripts for wrong answers
  2. Track minutes used against the plan
Example prompt suggested by our editors (not a recorded output of the product)
Answer calls for a dental clinic, confirm opening hours, and book appointments for new patients.

byVoice API

byVoice pricing page with plans and prices — screenshot of the audio & voice AI tool, Oct 2, 2026
Plan comparison on the official pricing page. byvoice.io, captured Oct 2, 2026

API access and separate billing

byVoice has no public API in its official documentation. Public API and Webhooks listed.

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Calls and documents are processed by LLM and text-to-speech providers.

Controls for business users

  • Custom SLA on Business

Best byVoice alternatives for different needs

"Better suited" is based on documented features and pricing, not on a head-to-head test.

ElevenLabs: better suited to

Make: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
ElevenLabs——Compare
Make——

Explore byVoice further

byVoice pricing, plan by planEvery plan with USD prices, limits and what is free.Best byVoice alternativesTools for the same job, by need and starting price.Best AI voice generator and audio toolsOur picks in this category, compared by price and free tiers.Prompts for byVoiceReady-to-copy prompts with their sources.

Related to byVoice

Guides and comparisons

byVoice user reviews

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    byVoice FAQ

    How many minutes does byVoice Starter include?

    Starter at $29 per month includes 150 AI agent minutes and 10 simultaneous calls. source (opens in a new tab)

    What happens when byVoice minutes run out?

    The agent keeps working at an extra per-minute rate: $0.18 on Starter, $0.14 on Pro and $0.13 on Business. source (opens in a new tab)

    Does byVoice offer white-label?

    Yes, the Business plan at $199 per month lists a white-label option. source (opens in a new tab)

    How many concurrent calls can byVoice make?

    10 on Starter, 15 on Pro and 20 on Business. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: Trial length; Privacy policy; Training use; Retention.

    How we documented and maintain this page

    Every fact about byVoice above comes from the 2 official pages listed here, last compared on Sep 29, 2026; we have not run byVoice ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 2, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error