Coldi: Pricing, Features & Best Use Cases

Our take: Coldi fits fintech teams such as insurance brokers, trading platforms and collections desks that want voice agents built and run for them rather than configuring a self-serve tool.

Main limitation: Services are requested rather than bought online, and several services are custom-quoted.

By the AI Tool Atlas editors. Based on the vendor's official documentation; we have not tested this product hands-on. What “documented overview” means

Is Coldi right for you?

Coldi fits fintech teams such as insurance brokers, trading platforms and collections desks that want voice agents built and run for them rather than configuring a self-serve tool. Based on the vendor's documentation, not on a hands-on test.

Best for: Insurance brokers

Also a good fit for

Trading platforms
Debt collection and payments teams

Consider another tool if sales-led: plans are requested rather than purchased online

Or if

Aimed at fintech use cases
Several services are custom-quoted

Coldi pricing and usage limits

Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

The official Coldi pricing page as we saw it. coldi.ai, captured Oct 2, 2026

Free access and trial conditions

No free tier shown

Not stated; Book a Demo available

Paid plans: what changes as you upgrade

Outbound Calling Service web

$0.4 per minute source (opens in a new tab)

Per minute

Starting from price

For: Proactive voice campaigns

Limits

Starting price only

Includes

Strategy and setup of conversational flows
Dynamic scripting

1 more

Performance tracking and analytics

Inbound Calling Service web

Usage-based source (opens in a new tab)

Unknown

$500 per agent is shown but the billing period is not stated, so no monthly price is mapped

For: 24/7 inbound support

Limits

Starting from $500 per agent

Includes

CRM integration
Omnichannel voice, chat, messaging

1 more

Escalation to human agents

Custom services web

Custom pricing source (opens in a new tab)

Custom

Custom AI development, QC AI and VoIP are quoted

For: Bespoke needs

Limits

Quote required

Includes

Custom AI agent design
Automated auditing of 100% of interactions

Usage caps, credits and extra costs

Custom AI development, QC AI and VoIP infrastructure are priced by quote or region/volume

Not stated

What is Coldi, and how does it work?

Coldi builds and manages AI voice agents for fintech businesses. Workflows include policy renewals, lead qualification, payment reminders, KYC document follow-up and inbound call handling, with ongoing monitoring and optimization. The pricing page lists outbound calling from $0.40 per minute and inbound calling from $500 per agent, plus custom-quoted services.

Coldi's official site: how the product presents itself. coldi.ai, captured Oct 2, 2026

What you provide and what you get back

What you give Coldi and what comes back, from its documentation

You provide

Call scripts and workflow rules
CRM data (for example Zendesk or Salesforce)
Lead and customer lists

You get back

Outbound and inbound AI voice calls
Call analytics and campaign performance
Compliance review of calls

Where you can use it

Industries: Insurance, trading platforms, debt collection, EMIs
Channels: Voice, chat, messaging (inbound)
Telephony: Your VoIP or Coldi global VoIP
Contact number shown: UK number

What people use Coldi for

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Insurance policy renewal calls

Who: Insurance brokers
You provide: Policy and customer list
Expected result: Customers are called to confirm renewals before policies lapse
Plan needed: Outbound or Inbound service
Limitation: Industry workflows are built by Coldi; not self-serve source (opens in a new tab)

Lead qualification for trading platforms

Who: Trading platform sales teams
You provide: Inbound and abandoned leads
Expected result: Leads are qualified at scale by voice
Plan needed: Outbound service from $0.40/min
Limitation: Compliance rules per market not documented source (opens in a new tab)

Payment reminders and payment plans

Who: Debt collection and payments teams
You provide: Payment due lists
Expected result: Payment reminders sent and payment plans set up automatically
Plan needed: Outbound or Inbound service
Limitation: Regulatory compliance details not documented source (opens in a new tab)

Coldi features and their limits

Feature overview on the official site. coldi.ai, captured Oct 2, 2026

Managed outbound campaigns

Runs proactive voice campaigns with scripted flows, timezone scheduling and performance tracking. Lets teams contact leads at volume without agents dialing

Access: Outbound Calling Service, from $0.40 per minuteLimit: Request-based; infrastructure is your VoIP or Coldi network source (opens in a new tab)

Inbound voice agents with CRM integration

Answers inbound calls with agents that book, raise tickets and query data, escalating to humans when needed. Gives 24/7 resolution without wait time

Access: Inbound Calling Service, from $500 per agentLimit: Billing period not stated on the pricing page source (opens in a new tab)

Multilingual support

Agents handle customer calls in more than one language for support and outreach. Widens coverage for diverse customer bases

Access: Listed on the homepage under customer supportLimit: Languages supported not listed on fetched pages source (opens in a new tab)

Review of all calls for compliance

A Quality Control AI audits every interaction for script compliance, brand safety and data accuracy. Replaces sampling with full call coverage

Access: Custom quoteLimit: Priced by quote only source (opens in a new tab)

Pros, cons and deal-breakers

Reasons to choose Coldi

Published starting prices in USD Buyers can estimate outbound campaign cost per minute before talking to sales documented source (opens in a new tab)
Fully managed setup and optimization Teams do not need in-house voice AI engineers documented source (opens in a new tab)
Integrates with CRMs such as Zendesk and Salesforce Agents can read and write customer context in existing support and sales tools documented source (opens in a new tab)
Industry-specific workflows Scripts start from patterns for insurance, trading and collections documented source (opens in a new tab)

Check before paying for Coldi

Sales-led: plans are requested rather than purchased online Nobody can start a campaign without a sales request documented source (opens in a new tab)
Aimed at fintech use cases Coldi offers little for non-fintech use cases documented source (opens in a new tab)
Several services are custom-quoted Budgeting custom work requires a quote documented source (opens in a new tab)
No free tier shown Teams cannot test the product cheaply before committing documented source (opens in a new tab)

How to use Coldi for running AI voice campaigns for a fintech team

Set up Coldi

Open the Coldi pricing page and choose Outbound or Inbound
Click Request Now or Book a Demo and describe your use case
Share your scripts, CRM and VoIP details with the Coldi team
Review the workflow Coldi builds before go-live

Example: running AI voice campaigns for a fintech team

Pick a workflow such as policy renewals or payment reminders
Connect your CRM and calling infrastructure
Launch a small campaign list
Review calls, analytics and lead outcomes in the dashboard

Review and export the result

Listen to sample calls and confirm the script is followed
Check call outcomes and leads in the campaign dashboard

Coldi API

API access and separate billing

Coldi has no public API in its official documentation. No API documentation on fetched pages

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Calls are monitored and analyzed; policy page returned 404

Coldi alternatives by need

"Better suited" is based on documented features and pricing, not on a head-to-head test.

ElevenLabs: better suited to

Alternatives
Alternative	When to choose it	Pricing	Limitation
ElevenLabs		—	—	Compare

Explore Coldi further

Coldi pricing, plan by planEvery plan with USD prices, limits and what is free.Best AI voice generator and audio toolsOur picks in this category, compared by price and free tiers.

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Coldi FAQ

What does Coldi charge for outbound AI calls?

Coldi lists outbound calling from $0.40 per minute on its pricing page; the final rate is requested through the Request Now form. source (opens in a new tab)

How is Coldi inbound calling priced?

The pricing page says inbound calling starts from $500 per agent but does not state the billing period, so confirm it with Coldi. source (opens in a new tab)

Does Coldi set up the voice agents for me?

Yes, the homepage describes fully managed agents from day one, and managed implementation is included in managed plans. source (opens in a new tab)

Which CRMs does Coldi voice AI connect to?

The pricing page names Zendesk and Salesforce, with "and more" unspecified. source (opens in a new tab)

Does Coldi review calls for compliance?

Coldi lists review of 100% of calls for compliance and a Quality Control AI that audits every interaction, available by custom quote. source (opens in a new tab)

Sources and review methodology

Official sources and verification dates

Fully Managed AI Voice Agents for Fintech | Coldi AI homepage · checked Oct 2, 2026
Coldi Pricing: Flexible AI Voice Agent Plans for Fintech pricing · checked Oct 2, 2026

Not verified: Billing period for inbound agents; Supported languages; Privacy and data retention (policy 404); API access.

How we documented and maintain this page

Every fact about Coldi above comes from the 2 official pages listed here, last compared on Oct 2, 2026; we have not run Coldi ourselves, so it has no editorial score. How we check and re-check pages.

Article updated Oct 2, 2026; prices checked Oct 2, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error