Audio & voiceDocumented overviewLast checked Sep 29, 2026

Chert: Pricing, Features & Best Use Cases

Developer infrastructure for programmable iMessage at scale, plus a private-preview API for AI video agents that answer FaceTime calls.

Who Chert fits

Choose Chert if you are a developer who wants to send and automate real iMessage conversations by API (with SMS/RCS fallback) or join the private preview of AI video agents that answer FaceTime calls. Based on the vendor's documentation, not on a hands-on test.

Best for: Developers building iMessage or FaceTime agents into their product

Also a good fit for

  • Companies running support or sales conversations on Apple channels

Consider another tool if faceTime API is a controlled private preview; live calling requires authorization

Or if

  • No public pricing; sales-led onboarding via booked call
  • Access to docs features gated behind 'Request access'

Chert pricing and usage limits

Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Free access and trial conditions

None documented.

None documented; book a call.

Paid plans: what changes as you upgrade

Sales-led access api

Custom pricing source (opens in a new tab)

Custom

For: Teams building iMessage or FaceTime agents

Limits

  • FaceTime API in private preview
  • Onboarding via a booked 20-minute call

Includes

  • iMessage REST API and webhooks
  • SMS/RCS fallback
1 more
  • Delivery and read status

API included

Usage caps, credits and extra costs

Not published.

Not published.

What is Chert, and how does it work?

Chert (Chert Technologies Inc.) provides API and webhook infrastructure for sending, receiving and automating iMessage conversations from verified numbers, with SMS/RCS fallback, delivery and read status, attachments, voice notes and contact cards. Packaged integrations exist for Salesforce, HubSpot and Slack. The FaceTime product, marketed as 'Vapi for FaceTime', lets developers configure a prompt, persona, voice and avatar and deploy an AI video agent that can answer FaceTime calls for remote support, field service, telehealth intake or guided onboarding. The FaceTime API is in a controlled private preview; inbound test calls work on provisioned previews and live calling requires authorization.

Chert homepage — screenshot of the audio & voice AI tool, Oct 1, 2026
Chert's official site: how the product presents itself. trychert.com, captured Oct 1, 2026

What you provide and what you get back

How Chert works: what you provide, where it runs and what you get backYOU PROVIDEYour inputRecipient phone numbers or Apple…Message content and attachmentsAgent prompt, persona, voice and…AUDIO & VOICEChertAPIprice not publishedno free tieraccount requiredchecked Sep 29, 2026YOU GET BACKThe resultDelivered iMessages with status r…Webhook eventsAI video agent answering FaceTime…input → Chert → output · from the vendor's own pages, no hands-on test unless stated
What you give Chert and what comes back, from its documentation

You provide

  • Recipient phone numbers or Apple IDs
  • Message content and attachments
  • Agent prompt, persona, voice and avatar (FaceTime)

You get back

  • Delivered iMessages with status receipts
  • Webhook events
  • AI video agent answering FaceTime calls

Where you can use it

Platforms
API
Account
Required
Channels
iMessage with SMS/RCS fallback
Message types
Text, attachments, voice notes, contact cards
Auth
Bearer or HMAC
Integrations
Salesforce, HubSpot, Slack

Where Chert is most useful

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

AI video agent that answers FaceTime calls for remote support

Who
Remote support teams
You provide
Prompt, persona and voice for the agent
Expected result
AI agent that answers FaceTime calls and sees what the caller shows
Plan needed
Private preview access
Limitation
Live calling requires authorization source (opens in a new tab)

Visual inspections and field-service guidance over video

Who
Field-service and inspection companies
You provide
Caller's video feed
Expected result
Visual guidance over video
Plan needed
Private preview
Limitation
Not publicly available source (opens in a new tab)

Automated B2C iMessage agents that book and reschedule

Who
B2C businesses
You provide
Customer iMessage conversations
Expected result
Agent books and reschedules in blue-bubble threads
Plan needed
Sales-led
Limitation
Volume per sending identity is capped source (opens in a new tab)

Key features and their practical limits

Chert homepage — screenshot of the audio & voice AI tool, Oct 1, 2026
Feature overview on the official site. trychert.com, captured Oct 1, 2026

FaceTime AI video agents with configurable instructions, model, voice, avatar and framing

Configures a FaceTime video agent's instructions, model, voice, avatar and framing Handle visual support calls

Access: Private previewLimit: Authorization needed for live calls source (opens in a new tab)

Browser preview of an assistant before publishing

Previews an assistant in the browser before publishing Test persona and voice safely

Access: PreviewLimit: Docs features gated behind Request access source (opens in a new tab)

REST Messaging API with bearer or HMAC auth plus webhooks

Offers a REST Messaging API with bearer or HMAC auth plus webhooks Wire iMessage into CRM and tools

Access: DocsLimit: Developer product, not an end-user app source (opens in a new tab)

Real iMessage delivery with SMS/RCS fallback

Delivers via real iMessage and falls back to SMS or RCS Reach contacts not on iMessage

Access: Messaging APILimit: API reports which channel was used source (opens in a new tab)

Pros, cons and deal-breakers

Where Chert is strong

  • Public documentation covers API, auth and integrations Agents can guide callers visually documented source (opens in a new tab)
  • Video agents can see what a caller shows, unlike voice-only agents Integrators have a clear starting point documented source (opens in a new tab)
  • Multiple integration paths (API, Salesforce, HubSpot, Slack) Easy to plug into existing CRM workflows documented source (opens in a new tab)
  • Falls back to SMS or RCS when a recipient is not on iMessage Outreach to mixed iPhone and Android lists still reaches everyone, and the API shows which channel was used. documented source (opens in a new tab)
  • REST API and webhooks for message events, plus native sync for lead created, meeting booked and opt-out received Conversations can be wired into a CRM or internal data store without building polling. documented source (opens in a new tab)

Limitations to check before paying

  • FaceTime API is a controlled private preview; live calling requires authorization Most teams cannot go live yet documented source (opens in a new tab)
  • No public pricing; sales-led onboarding via booked call Cost unknown until you talk to sales documented source (opens in a new tab)
  • Access to docs features gated behind 'Request access' Waiting for approval documented source (opens in a new tab)
  • Developer/API product, not an end-user app Non-developers cannot use it without engineering help documented source (opens in a new tab)
  • Sending volume is capped per identity per day, with sending identities warmed gradually Mass blasts are not possible; large campaigns ramp up slowly. documented source (opens in a new tab)

How to use Chert for sending programmable iMessages

Set up Chert

  1. Book the 20-minute kickoff call on trychert.com
  2. Request access to the documentation and get API credentials
  3. Configure bearer or HMAC authentication and a webhook endpoint

Example: sending programmable iMessages

  1. Send a message through the REST Messaging API
  2. Receive the delivery and read webhook events
  3. Handle replies and fallback channel in your app
  4. For FaceTime, configure persona, voice and avatar and preview in the browser

Review and export the result

  1. Confirm delivery and read status arrives by webhook
  2. Check which channel (iMessage or SMS/RCS) the message landed on
Example prompt suggested by our editors (not a recorded output of the product)
You are a friendly property assistant. Confirm viewing times and reschedule on request.

Chert API

API access and separate billing

Chert has no public API in its official documentation. REST API with bearer or HMAC auth and webhooks API documentation ↗

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Messages and call media pass through Chert infrastructure.

Best Chert alternatives for different needs

"Better suited" is based on documented features and pricing, not on a head-to-head test.

ElevenLabs: better suited to

Synthesia: better suited to

Zapier: better suited to

Make: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
ElevenLabs——Compare
Synthesia——
Zapier——
Make——

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    Chert FAQ

    Is Chert real iMessage or branded SMS?

    Real iMessage over Apple's protocol, falling back to SMS only if the recipient is not on iMessage, and the API shows which channel was used. source (opens in a new tab)

    How is Chert different from Twilio SMS?

    Chert sends peer-to-peer blue-bubble iMessage threads with read receipts and tapbacks, whereas Twilio is a carrier-filtered A2P SMS pipe. source (opens in a new tab)

    How does Chert handle deliverability?

    It rotates sending identities, warms them gradually and caps daily volume per identity to avoid Apple throttling. source (opens in a new tab)

    How do I connect Chert to my tools?

    Through a REST API and webhooks, with native sync for lead created, meeting booked and opt-out events; Chert can handle integration during onboarding. source (opens in a new tab)

    Is the FaceTime AI agent publicly available?

    No, it is a controlled private preview and live calling requires authorization. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: Pricing; Privacy and retention; Limits.

    How we documented and maintain this page

    Every fact about Chert above comes from the 3 official pages listed here, last compared on Sep 29, 2026; we have not run Chert ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error