Audio & voice · pricing
Best for sales teams and professionals in frequent video meetings who need automatic meeting transcription, speaker identification, and AI-powered summaries with CRM integration.
Otter.ai charges per user and caps each plan by recording minutes, file imports and meeting length. Basic is free and includes 300 transcription minutes per month, 3 lifetime file imports and a 30-minute limit per meeting. Pro is $16.99 per user/mo billed monthly, with 1,200 in-app recording minutes, 10 file imports per month and 90 minutes per meeting. Business is $30 per user/mo, with unlimited in-app recordings and imports and 4 hours per meeting. Enterprise is priced through a demo request.
The cheapest paid step, Pro, adds advanced AI workflows, unlimited conversation history and Salesforce, HubSpot and Zapier integrations. The Basic plan needs no credit card. Annual billing lowers Pro to $8.49/mo (the pricing page also shows $8.33/mo) and Business to $19.99/mo. A student discount of 20% on Pro and Annual plans requires an .edu email.
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Basic web |
Free | Monthly | Individuals and students trying the product | 300 monthly transcription minutes per user; 3 lifetime audio/video file imports; 30 minutes max per meeting | No |
| Pro web |
$16.99 per user/month | Monthly | Individuals and small teams with regular video meetings | 1,200 in-app recording minutes per month per user; 10 audio/video file imports per month; 90 minutes max per meeting | No |
| Business web |
$30 per user/month | Monthly | Medium-sized teams requiring unlimited meetings and advanced admin controls | Unlimited in-app recordings; Unlimited audio/video file imports; 4 hours max per meeting | No |
| Enterprise web |
Custom pricing | Custom | Large enterprises requiring custom integrations, API access, and compliance controls | Unlimited custom AI workflows; Unlimited concurrent meetings; Custom retention and data controls | Included |
| If you | Pick | Why |
|---|---|---|
| you want to try automatic meeting notes first | Basic (free) | It includes live transcription in 6+ languages, speaker identification and Zoom, Teams and Google Meet support, but only 300 minutes per month and 3 lifetime file imports. |
| you sit in regular video meetings on your own or in a small team | Pro ($16.99/user/mo) | It gives 1,200 recording minutes per month, 90-minute meetings and CRM and Zapier integrations. |
| you run long meetings or import many recordings | Business ($30/user/mo) | It removes the recording and import caps, allows 4 hours per meeting and adds 6,000 monthly imported file minutes, activity logs and usage analytics. |
| you need API access, SSO, SCIM or HIPAA compliance | Enterprise (custom) | It is the only plan with API and webhooks and SSO, SCIM and Domain Capture; HIPAA compliance is an add-on. |
Basic plan free with 300 monthly transcription minutes and 3 lifetime file imports; no credit card required
Student discount: 20% off Pro and Annual plans (.edu email required); first-time subscriber offers mentioned
HIPAA compliance available as Enterprise add-on; RTMP stream input requires additional fees on Enterprise
Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Vendor pricing page re-checked automatically 11 days ago: no changes detected.
Basic plan free with 300 monthly transcription minutes and 3 lifetime file imports; no credit card required
Student discount: 20% off Pro and Annual plans (.edu email required); first-time subscriber offers mentioned
Free source (opens in a new tab)
Monthly
For: Individuals and students trying the product
Limits
Includes
No API
$16.99 per user/month source (opens in a new tab)
Monthly
$8.49/month when billed annually (50% discount); also shown as $8.33/month with 51% savings
For: Individuals and small teams with regular video meetings
Limits
Includes
No API
$30 per user/month source (opens in a new tab)
Monthly
$19.99/month when billed annually (33% discount); promotional pricing $24/month mentioned for 3+ month commitments
For: Medium-sized teams requiring unlimited meetings and advanced admin controls
Limits
Includes
No API
Custom pricing source (opens in a new tab)
Custom
Custom pricing available via demo request
For: Large enterprises requiring custom integrations, API access, and compliance controls
Limits
Includes
API included
HIPAA compliance available as Enterprise add-on; RTMP stream input requires additional fees on Enterprise
At the listed prices, a single user pays between $204 and $360 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
Yes. Log in to your Otter account, go to Settings, and select 'Upgrade to Business' or choose a plan. Follow the prompts to complete the upgrade. You can also upgrade to Pro from the Basic plan using the same method. source (opens in a new tab)
Yes. Students and teachers using .edu email addresses receive a 20% discount on Otter Pro plans. Pro Annual discounted price is $6.67/month (billed $79.99 annually); Pro Monthly is $13.59/month. Sign up with your .edu email, then access the Student & Teacher Discount link from the upgrade page. source (opens in a new tab)
Yes. Basic plan supports up to 30 minutes per meeting; Pro supports 90 minutes; Business and Enterprise support up to 4 hours per meeting. Monthly transcription minute limits also apply per plan. source (opens in a new tab)
Yes. Pro and Business plans include native integrations with Salesforce and HubSpot that automatically sync meeting notes and extracted insights. Custom integrations are available on Enterprise plans. source (opens in a new tab)
Business is $13.01/mo more per user when billed monthly ($30 vs $16.99). For that, recordings and file imports become unlimited and the meeting limit rises from 90 minutes to 4 hours.
Probably not. Basic allows 300 transcription minutes per month, 30 minutes per meeting and only 3 file imports for the lifetime of the account.
No. The plan table lists API as not included on Basic, Pro and Business, and included on Enterprise only.
The pricing notes list 20% off Pro and Annual plans for students, with an .edu email required.
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