Head-to-head · profiles checked Oct 5, 2026

Fireflies.ai vs Otter.ai in 2026: which meeting notetaker fits your work

Fireflies.ai fits teams that want per-seat pricing, an API on every plan and video recording; Otter.ai fits individuals who want 300 free monthly transcription minutes and desktop apps. Fireflies.ai Pro is $18 per seat monthly ($10 annually); Otter.ai Pro is $16.99 per user monthly ($8.33 annually). Fireflies.ai and Otter.ai both have a free plan.

Starting price$18/seat/mo ($10 annual) · $16.99/user/mo ($8.33 annual)Fireflies.ai · Otter.ai
Free tierYes · YesFireflies.ai · Otter.ai
Plans documented4 · 4Fireflies.ai · Otter.ai
Max meeting length on ProNot stated · 90 minutesFireflies.ai · Otter.ai

We based this comparison on our verified profiles of Fireflies.ai (checked 2026-10-05) and Otter.ai (checked 2026-10-01), with no third-party benchmarks and no vendor payments, and we ran no benchmark of our own.

Is Fireflies.ai better than Otter.ai? The short answer

Fireflies.ai suits teams and sales or recruiting calls that want per-seat pricing, an API and a Chrome extension listed on the plan page. Otter.ai suits individual professionals, students and media users who want a free plan with 300 monthly transcription minutes and apps for Mac, Windows, iOS and Android. Otter.ai restricts API access to Enterprise, while Fireflies.ai has broader API access: it lists API access among its features. Fireflies.ai and Otter.ai both have a free plan, so test each tool on a real meeting before paying.

Based on our profiles of Fireflies.ai (pricing checked 2026-10-05) and Otter.ai (pricing checked 2026-09-29, verified 2026-10-01); no benchmark was run.

Fireflies.ai and Otter.ai, as their sites look today

Our own captures of each vendor's public pages. Click a frame for the full-size image.

Fireflies.ai homepage — screenshot of the productivity & writing AI tool, Oct 5, 2026
Fireflies.ai homepage. fireflies.ai, captured Oct 5, 2026
Otter.ai pricing page with plans and prices — screenshot of the audio & voice AI tool, Oct 1, 2026
Otter.ai homepage. otter.ai, captured Oct 1, 2026
Fireflies.ai pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 5, 2026
Fireflies.ai plans and prices. fireflies.ai, captured Oct 5, 2026
Otter.ai pricing page with plans and prices — screenshot of the audio & voice AI tool, Oct 1, 2026
Otter.ai plans and prices. otter.ai, captured Oct 1, 2026

Fireflies.ai or Otter.ai: which to use, by task

If you only want the answer, this is the table. Everything below is the evidence from the two documented profiles.

Side-by-side comparison
You want toUseWhy
Record and transcribe a team meetingEitherFireflies.ai and Otter.ai both transcribe calls with speaker recognition and produce summaries.
Get action items after a callEitherFireflies.ai lists action items in its summaries; Otter.ai lists summaries with action items and decisions.
Search across past callsEitherFireflies.ai searches past calls with AskFred; Otter.ai has AI Chat across meetings.
Transcribe a lecture or recorded interviewOtter.aiOtter.ai lists lecture and media interview transcription as use cases.
Sync call notes to Salesforce or HubSpotOtter.aiOtter.ai lists Salesforce and HubSpot integrations on Pro and above.
Record a Google Meet call without a visible botFireflies.aiFireflies.ai lists a Chrome extension for bot-free Meet recording.
Record video as well as audioFireflies.aiFireflies.ai lists video recording on Pro.
Record from a Mac or Windows desktop appOtter.aiOtter.ai lists Mac and Windows apps; Fireflies.ai does not state a desktop app.
Connect your own software through an APIFireflies.aiFireflies.ai lists API access on its plans; Otter.ai limits its API to Enterprise.
Run long meetings on a mid-tier planOtter.aiOtter.ai Business allows 4 hours per meeting; Fireflies.ai does not state a meeting length limit.

Who should pick which

Pick Fireflies.ai for team sales calls and an API, pick Otter.ai for a free plan with 300 monthly minutes and desktop apps Which one? Pick Fireflies.ai ifSales or recruiting team callsAPI listed among its featuresPro is $10/seat/mo billed annually$18/seat/mo ($10 annual) · free: Yes Pick Otter.ai ifFree Basic: 300 min/monthMac, Windows, iOS, Android, ChromeSalesforce, HubSpot, Zapier$16.99/user/mo ($8.33 annual) · free: Yes Fireflies.ai vs Otter.ai: which meeting notetaker fits your work
Which notetaker to pick: Fireflies.ai for team calls and API, Otter.ai for free minutes and desktop apps

Pick Fireflies.ai if

  • You run sales or recruiting calls and work as a team
  • You want the Fireflies.ai API listed among its features
  • You want video recording and a Chrome extension
  • You can pay annually: Pro is $10/seat/mo billed annually

Pick Otter.ai if

  • You want a free Basic plan with 300 monthly transcription minutes
  • You need Mac and Windows desktop apps plus iOS, Android and Chrome
  • You use Salesforce, HubSpot or Zapier integrations
  • You transcribe lectures or media interviews

What Fireflies.ai does better, and what Otter.ai does better

Fireflies.ai
  • Lists API access among its features on every plan, including Free
  • Records video on Pro
  • Offers a Chrome extension for bot-free Google Meet recording
  • Prices by seat with a stated storage and AI credit allowance per plan
Otter.ai
  • Lists Mac and Windows desktop apps alongside iOS, Android and Chrome
  • Integrates with Salesforce, HubSpot and Zapier
  • Offers AI Chat within and across meetings
  • Provides an MCP server and workflow templates for sales and recruiting

Fireflies.ai vs Otter.ai pricing: plans and free tiers

Side-by-side comparison
PlanToolPriceLimits
Fireflies.ai FreeFireflies.ai$0Limited AI summaries; 400 mins of storage per team; 20 AI credits
Fireflies.ai ProFireflies.ai$18/seat/mo ($10 billed annually)8,000 mins storage per seat; 20 AI credits
Fireflies.ai BusinessFireflies.ai$29/seat/mo ($19 billed annually)Unlimited storage; 30 AI credits
Fireflies.ai EnterpriseFireflies.ai$39/seat/mo, annual onlyUnlimited storage; 50 AI credits
Otter.ai BasicOtter.ai$0300 monthly transcription minutes; 3 lifetime file imports; 30 minutes per meeting
Otter.ai ProOtter.ai$16.99/user/mo ($8.33 annual)1,200 recording minutes per month; 10 file imports per month; 90 minutes per meeting
Otter.ai BusinessOtter.ai$30/user/mo (promo $24)Unlimited recordings and file imports; 4 hours per meeting
Otter.ai EnterpriseOtter.aiCustom, via demoUnlimited concurrent meetings; custom retention and data controls

USD as published on each vendor's pricing page, checked Oct 5, 2026. Fireflies.ai pricing in full · Otter.ai pricing in full

Usage limits: what the vendors state

Side-by-side comparison
Fireflies.aiOtter.ai
Meeting lengthNot statedBasic 30 min, Pro 90 min, Business and Enterprise 4 hours
Storage / recording minutesFree 400 mins per team, Pro 8,000 mins per seat, Business and Enterprise unlimitedBasic 300 monthly minutes, Pro 1,200 monthly recording minutes, Business unlimited recordings
AI usage20 AI credits on Free and Pro, 30 on Business, 50 on EnterpriseAI Chat queries: Basic 20 per month, Pro 50, Business and Enterprise 200
Seats / teamPer-seat pricing on every paid planBasic and Pro 5 max members, Business 25 billed users, Enterprise unlimited

Feature comparison

Side-by-side comparison
FeatureFireflies.aiOtter.ai
Live meeting transcriptionYesYes
AI summariesYes (limited on Free)Yes
Speaker identificationYesYes
Video recordingYesNot stated
Chrome extensionYesYes
Desktop appNot statedYes (Mac, Windows)
Mobile appsYes (Android, iOS)Yes (iOS, Android)
CRM integrationsNot statedYes (Salesforce, HubSpot)
APIYesEnterprise only

Privacy and data training

Side-by-side comparison
Fireflies.aiOtter.ai
Training on your dataHomepage says data is never used for AI trainingPolicy effective June 16, 2026 does not explicitly permit training on user content
RetentionCustom data retention on EnterpriseCustom retention on Business and Enterprise; default not specified
Business controlsSOC 2 Type II, GDPR, private storage, SSO and SCIM; HIPAA on EnterpriseCustom retention, export and sharing permissions, activity logs on Business and up; HIPAA as an Enterprise add-on

Taken from each vendor's published policy pages at the time of our check. Policies change; the source links are at the bottom.

Switching between Fireflies.ai and Otter.ai: what carries over

Fireflies.ai → Otter.aiCarries over
  • Transcripts and summaries exported from Fireflies.ai
  • The Chrome extension workflow, which Otter.ai also lists
  • Recording on mobile, as both list iOS and Android apps
You lose
  • Video recording, which Otter.ai does not state
  • API access on Free, Pro and Business plans
Otter.ai → Fireflies.aiCarries over
  • Exported transcripts and summaries from Otter.ai
  • The Chrome extension workflow, which Fireflies.ai also lists
  • Recording on mobile, as both list iOS and Android apps
You lose
  • Mac and Windows desktop apps, which Fireflies.ai does not state
  • Salesforce and HubSpot integrations, which Fireflies.ai does not state

Pros and cons

Fireflies.ai
  • Free forever plan
  • Per-seat pricing stated
  • Knowledge base available
  • Free plan has limited AI summaries
  • Storage and AI credits capped per seat
  • Lowest prices need annual billing
Otter.ai
  • Free Basic plan with 300 monthly transcription minutes
  • Apps for Mac, Windows, iOS, Android and Chrome
  • HIPAA compliance available as Enterprise add-on
  • Free plan limited to 3 lifetime file imports
  • Pro caps meetings at 90 minutes and 1,200 recording minutes
  • API access and SSO/SCIM only on Enterprise

The two tools

Open the live comparison table

Fireflies.ai or Otter.ai: how to choose

  • Choose Fireflies.ai if you need an API below the Enterprise tier
  • Choose Otter.ai if you need Mac or Windows desktop apps
  • Choose Otter.ai if you sync calls to Salesforce or HubSpot
  • Check meeting length: Otter.ai Pro stops at 90 minutes, and Fireflies.ai does not state a limit
  • Price a team on annual billing, where Otter.ai Pro is $8.33 and Fireflies.ai Pro is $10
  • Pick Fireflies.ai for teams that need an API, and Otter.ai for individuals who need desktop apps and CRM sync

Frequently asked questions

Is Fireflies.ai or Otter.ai cheaper?

Billed annually, Otter.ai Pro is $8.33 and Fireflies.ai Pro is $10 per month. Billed monthly, Otter.ai Pro is $16.99 and Fireflies.ai Pro is $18. Otter.ai promotional discounts were shown at check time.

Do Fireflies.ai and Otter.ai have free plans?

Yes, Fireflies.ai and Otter.ai both have a free plan. Fireflies.ai has a free forever plan with limited AI summaries. Otter.ai Basic gives 300 monthly transcription minutes but only 3 lifetime file imports.

Does Fireflies.ai or Otter.ai have API access?

Fireflies.ai has broader API access: it lists API access among its features. Otter.ai offers its API and webhooks on the Enterprise plan only.

Which meeting notetaker works on desktop?

Otter.ai lists Mac and Windows apps along with iOS, Android and Chrome. Fireflies.ai lists a mobile app for Android and iOS and a Chrome extension; a desktop app is not stated.

Sources

Only official vendor pages. No third-party benchmarks, forum threads or press were used. How we review.