Free web
Free source (opens in a new tab)
Month
For: Trying Town
Limits
- 30 chat messages per month
- Weekly morning briefing
Includes
- Personal assistant across channels
- All integrations
1 more
- 7-day Pro trial on signup
Productivity & writingDocumented overviewLast checked Sep 29, 2026
Town: Pricing, Features & Best Use Cases
AI assistant ('Townie') that learns how you work and handles inbox triage, briefings, scheduling and recurring routines.
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Our take: Town suits busy individuals and small teams who want an AI assistant to handle inbox triage, briefings and routines, starting free and metering usage in credits.
Main limitation: Free plan allows only 30 chat messages per month, and usage beyond a plan's credits is billed as overage.
Who should use Town
Town suits busy individuals and small teams who want an AI assistant to handle inbox triage, briefings and routines, starting free and metering usage in credits. Based on the vendor's documentation, not on a hands-on test.
Best for: Busy individuals delegating routine work
Also a good fit for
- Small teams
Consider another tool if free plan limited to 30 chat messages per month
Or if
- Usage metered in credits with overage per-credit rates
- Free plan lacks custom routines
Town in the news
Headlines from US outlets, selected automatically — not endorsements. Updated Oct 2, 2026
If an obscure 1980s paradox is any guide, AI may be about to hit a huge tipping point (opens in a new tab)
America’s new AI map shows something surprising: ‘A lot of normal people are adopting AI’ (opens in a new tab)- The AI productivity playbook with Harry McCracken and Jared Newman (opens in a new tab)
Town pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Free plan at $0 forever, no credit card.
7-day Pro trial on signup.
Paid plans: what changes as you upgrade
Starter web
$15/mo source (opens in a new tab)
Month
For: Light daily use
Limits
- 1,250 credits/month
- 2 custom daily routines
1 more
- 10 person research lookups/month
Includes
- Daily morning briefing
- Auto inbox triage, drafts and scheduling
1 more
- 15 meeting briefings/month
Pro web
$49/mo per user per month, billed annually source (opens in a new tab)
Month, annual commitment
For: Daily users
Limits
- 5,000 credits/month
- 50 person research lookups/month
Includes
- Unlimited custom routines
- Automatic meeting briefings
2 more
- Assistant-to-assistant collaboration
- Pay-as-you-go overage
Power web
$99/mo per user per month, billed annually source (opens in a new tab)
Month, annual commitment
For: Heavy users
Limits
- 12,000 credits/month
- 150 person research lookups
Includes
- Priority model routing
- Higher concurrent routine limits
Power Plus web
$199/mo per user per month, billed annually source (opens in a new tab)
Month, annual commitment
For: Teams scaling usage
Limits
- 40,000 credits/month
Includes
- Unlimited person research lookups
- Early access to new features
1 more
- Email support with 2 business day SLA
Usage caps, credits and extra costs
Credits beyond the monthly allotment bill at the plan's flat per-credit rate on the monthly invoice.
Not stated.
What is Town, and how does it work?
Town gives each user an AI assistant called a Townie that learns from the user's existing work and keeps a wiki on how they operate. It drafts documents, works through to-do lists and prepares briefings. The assistant is reachable by chat, email, Slack, WhatsApp and Telegram, runs custom routines, and offers team plans with pooled credits.
What you provide and what you get back
You provide
- Email and calendar content
- Chat messages
- Routines you define
You get back
- Briefings
- Inbox drafts
- Scheduled actions
Where you can use it
- Platforms
- macos, ios
- Account
- Required
- Apps
- macOS desktop and iPhone
- Credits
- 1,250 / 5,000 / 12,000 / 40,000 per month
- Routines
- 2 on Starter, unlimited on Pro
- Support
- Email; 2-day SLA on Power Plus
What people use Town for
Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.
Morning briefings
- Who
- Busy professionals
- You provide
- Calendar and email
- Expected result
- Morning and meeting briefings
- Plan needed
- Starter or higher
- Limitation
- Free has weekly briefing only source (opens in a new tab)
Inbox triage and drafts
- Who
- Individuals
- You provide
- Incoming email
- Expected result
- Triaged inbox with drafts
- Plan needed
- Starter or higher
- Limitation
- Monthly credits cap use source (opens in a new tab)
Meeting briefings
- Who
- Small teams
- You provide
- Recurring tasks
- Expected result
- Automated routines
- Plan needed
- Pro for unlimited routines
- Limitation
- Overage billed per credit source (opens in a new tab)
Key features and their practical limits
Personal assistant across channels
Gives each user a personal assistant (Townie) reachable across channels. Centralizes delegation.
Wiki of how you work
Keeps a wiki of how you work so drafts match your style. Reduces repeated instructions.
Custom routines
Runs recurring routines on a schedule. Automates repeated work.
Credit-based usage
Meters work in monthly credits with flat per-credit overage. Scales with usage.
Town: strengths and limits
Where Town is strong
- Free plan at $0 with no credit card You can try it free. documented source (opens in a new tab)
- 7-day Pro trial on signup You can test before paying. documented source (opens in a new tab)
- All integrations on every plan No integration paywall. documented source (opens in a new tab)
- Monthly spend cap available Controls total spend. documented source (opens in a new tab)
Limitations to check before paying
- Free plan limited to 30 chat messages per month Casual evaluation is limited to a handful of chats. documented source (opens in a new tab)
- Usage metered in credits with overage per-credit rates Cost varies with usage. documented source (opens in a new tab)
- Free plan lacks custom routines Free cannot automate recurring work. documented source (opens in a new tab)
- Higher tiers billed annually per user Annual commitment on higher tiers. documented source (opens in a new tab)
How to use Town for delegating inbox triage and briefings to an AI assistant
Set up Town
- Sign up for Town and start the free plan
- Connect your email and calendar
- Meet your Townie and share how you work
- Choose your briefing time
Example: delegating inbox triage and briefings to an AI assistant
- Ask the assistant to triage your inbox
- Review drafted replies
- Create a daily routine
- Check the meeting briefing before a call
Review and export the result
- Review drafts before sending
- Check credit usage in your account
Each morning, summarize my unread email, flag anything urgent and draft replies for routine requests.
Town API
API access and separate billing
Town has no public API in its official documentation. Not listed on fetched pages.
Privacy, data use and commercial rights
Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.
How your inputs and outputs are handled
Assistant processes your email and calendar to act.
On cancellation the account moves to Free and data is preserved.
Town alternatives by need
"Better suited" is based on documented features and pricing, not on a head-to-head test.
ChatGPT: better suited to
Claude: better suited to
Microsoft Copilot: better suited to
| Alternative | When to choose it | Pricing | Limitation | |
|---|---|---|---|---|
| ChatGPT | — | — | ||
| Claude | — | — | ||
| Microsoft Copilot | — | — |
Explore Town further
Town pricing, plan by planEvery plan with USD prices, limits and what is free.Best Town alternativesTools for the same job, by need and starting price.Best AI writing and productivity toolsOur picks in this category, compared by price and free tiers.Prompts for TownReady-to-copy prompts with their sources.
Tools and guides near Town
More productivity & writing tools
Guides and comparisons
Town user reviews
No user reviews yet.
Used Town? Be the first to share your experience.
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Town FAQ
What happens to my Town account if I cancel?
It moves to the Free plan; data, history and settings are preserved and paid-only features are switched off. source (opens in a new tab)
How many credits does Town Pro include?
Pro is $49 per user per month billed annually with 5,000 credits included monthly. source (opens in a new tab)
How does Town bill overage?
Credits past the allotment bill at the plan's flat per-credit rate on the monthly invoice. source (opens in a new tab)
What does the Town Free plan include?
30 chat messages per month, a weekly morning briefing, all integrations and a 7-day Pro trial. source (opens in a new tab)
Sources and review methodology
Official sources and verification dates
- Town homepage homepage · checked Sep 29, 2026
- Town pricing homepage · checked Sep 29, 2026
Not verified: Privacy policy; Training use; Per-credit overage rates; Business plan prices.
How we documented and maintain this page
Every fact about Town above comes from the 2 official pages listed here, last compared on Sep 29, 2026; we have not run Town ourselves, so it has no editorial score. How we check and re-check pages.
Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error