Audio & voiceDocumented overviewLast checked Oct 2, 2026

Rounded: Pricing, Features & Best Use Cases

AI voice agent platform for answering and making phone calls, with 30+ languages and CRM and calendar integrations.

Is Rounded right for you?

Rounded suits French-market clinics, small businesses and support teams that want a no-code voice agent for inbound and outbound calls, and it can be tried with 15 free minutes. Based on the vendor's documentation, not on a hands-on test.

Best for: Clinics

Also a good fit for

  • Small businesses
  • Support teams

Consider another tool if prices shown in euros

Or if

  • Minutes beyond plan are billed extra
  • Native integrations beyond plan limit cost 10 EUR/month each

Rounded pricing and usage limits

Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Rounded pricing page with plans and prices — screenshot of the audio & voice AI tool, Oct 2, 2026
The official Rounded pricing page as we saw it. callrounded.com, captured Oct 2, 2026

Free access and trial conditions

15 free minutes.

Paid plans: what changes as you upgrade

Essential Web and phone

See official pricing source (opens in a new tab)

Month

Listed as 129 EUR per month; USD not published.

For: Small organizations

Limits

  • 500 minutes, then 0.20 EUR per minute
  • 5 concurrent calls
1 more
  • 1 number

Includes

  • 3 native integrations
  • SIP trunk
1 more
  • Community support

Pro Web and phone

See official pricing source (opens in a new tab)

Month

Listed as 489 EUR per month; USD not published.

For: Moderate call volumes

Limits

  • 2000 minutes, then 0.15 EUR per minute
  • 20 concurrent calls
1 more
  • 5 numbers

Includes

  • 5 native integrations
  • Team management
1 more
  • Ticket support

Plus Web and phone

See official pricing source (opens in a new tab)

Month

Listed as 1189 EUR per month; USD not published.

For: Daily voice-agent use

Limits

  • 7000 minutes, then 0.13 EUR per minute
  • 50 concurrent calls
1 more
  • 10 numbers

Includes

  • 20 native integrations
  • Dedicated Slack channel
1 more
  • Solution engineer

Corporate Web and phone

Custom pricing source (opens in a new tab)

Unknown

Per-minute pricing from 0.07 EUR.

For: High volumes

Limits

  • 200+ concurrent calls

Includes

  • SLA
  • On-premise deployments
1 more
  • ERP integrations on demand

Usage caps, credits and extra costs

Minute package 19 EUR for 100 minutes; extra native integrations +10 EUR per month; white label +400 EUR per month on lower plans.

What is Rounded, and how does it work?

Rounded lets businesses build and deploy AI voice agents that answer or place phone calls: medical secretariat, receptionist, customer support, lead callback and follow-ups. The site lists 100+ simultaneous calls, over 30 languages, knowledge bases, call transfer, SIP trunk and a catalog of 2000 integrations, with APIs and webhooks.

Rounded homepage — screenshot of the audio & voice AI tool, Oct 2, 2026
Rounded's official site: how the product presents itself. callrounded.com, captured Oct 2, 2026

What you provide and what you get back

How Rounded works: what you provide, where it runs and what you get backYOU PROVIDEYour inputAgent instructions written like f…Knowledge basesCRM and calendar connectionsAUDIO & VOICERoundedAPIprice not publishedno free tieraccount requiredchecked Oct 2, 2026YOU GET BACKThe resultAnswered and placed phone callsConversation logs and metricsCall transfers with contextinput → Rounded → output · from the vendor's own pages, no hands-on test unless stated
What you give Rounded and what comes back, from its documentation

You provide

  • Agent instructions written like for a human
  • Knowledge bases
  • CRM and calendar connections

You get back

  • Answered and placed phone calls
  • Conversation logs and metrics
  • Call transfers with context

Where you can use it

Platforms
API
Account
Required
Languages
30+
Latency
Homepage cites 700 ms
Telephony
Rounded numbers or SIP trunk
Billing currency
EUR

Where Rounded is most useful

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Phone reception

Who
Clinics and medical secretariats
You provide
Incoming appointment calls
Expected result
Calls answered and appointments handled via the medical calendar
Plan needed
Essential or above
Limitation
Optimized mainly for French source (opens in a new tab)

Medical secretariat

Who
Businesses with inbound leads
You provide
New leads from your CRM
Expected result
Leads called back within the minute and qualified
Plan needed
Pro or above
Limitation
Needs CRM integration source (opens in a new tab)

Lead callback

Who
Support teams
You provide
Level 1 support calls
Expected result
Calls handled with escalation to staff, passing context
Plan needed
Plus or Corporate for volume
Limitation
Extra minutes billed beyond plan source (opens in a new tab)

Rounded features and their limits

24/7 call handling

Answers and places phone calls with a conversational engine, with simultaneous handling of many calls. Ends missed calls and queues.

Access: All plansLimit: Concurrent call caps are 5, 20 or 50 depending on plan. source (opens in a new tab)

30+ languages

Lets agents operate in more than 30 languages including French, English, Arabic and Dutch. Serves multilingual callers.

Access: All plansLimit: The engine is described as optimized for French. source (opens in a new tab)

Knowledge bases

Hands a live call to your team with the call context attached. Avoids callers repeating themselves.

Access: Listed in plan comparisonLimit: Plan availability not clear in the fetched text. source (opens in a new tab)

Call transfer

Exposes APIs and webhooks so developers can drive agents from code. Embeds voice into your own systems.

Access: Listed in plan comparisonLimit: Docs page was not available. source (opens in a new tab)

Pros, cons and deal-breakers

Where Rounded is strong

Limitations to check before paying

How to use Rounded for deploying an AI phone receptionist

Set up Rounded

  1. Start the free trial with 15 minutes
  2. Define the agent's missions and write its instructions
  3. Connect your CRM, calendar or knowledge base
  4. Assign a Rounded number or connect via SIP

Example: deploying an AI phone receptionist

  1. Test the agent from the web interface
  2. Place a test call to the assigned number
  3. Review the conversation log

Review and export the result

  1. Confirm the calendar entry was created
  2. Check the call log and metrics
Example prompt suggested by our editors (not a recorded output of the product)
You are the receptionist of a dental clinic. Greet callers, answer opening hours, and book appointments.

Rounded API

Rounded pricing page with plans and prices — screenshot of the audio & voice AI tool, Oct 2, 2026
Plan comparison on the official pricing page. callrounded.com, captured Oct 2, 2026

API access and separate billing

Rounded has no public API in its official documentation. Homepage shows api.callrounded.com/v1; Rounded APIs and Webhook listed.

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Privacy policy fetched covers only the callrounded.com website, not call data.

Commercial use and plan restrictions

Audit logs and backup frequency vary by plan.

Controls for business users

  • GDPR compliance
  • HDS servers in France
  • Data encryption
  • Audit logs

Policies: callrounded.com/en/privacy

Best Rounded alternatives for different needs

"Better suited" is based on documented features and pricing, not on a head-to-head test.

ElevenLabs: better suited to voice platform

Alternatives
AlternativeWhen to choose itPricingLimitation
ElevenLabsYou want to build your own voice agentSee vendor pageNot a ready phone-ops productCompare

Explore Rounded further

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    Rounded FAQ

    How many free minutes does Rounded give?

    15 minutes for a free trial. source (opens in a new tab)

    How many minutes does Rounded Essential include?

    500 minutes for 129 EUR per month, then 0.20 EUR per minute. source (opens in a new tab)

    Which languages does Rounded support?

    More than 30 languages, including French, English, Arabic and Dutch. source (opens in a new tab)

    Does Rounded host data in France?

    Yes, HDS servers in France are listed in the plan comparison. source (opens in a new tab)

    How many concurrent calls does Rounded Pro allow?

    20 concurrent calls with 5 phone numbers. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: USD prices not published (EUR only); Privacy policy covers website only; call data handling not verified; Docs page not available; FAQ and table disagree on overage rates per seed note.

    How we documented and maintain this page

    Every fact about Rounded above comes from the 3 official pages listed here, last compared on Oct 2, 2026; we have not run Rounded ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 2, 2026; prices checked Oct 2, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error