Lite web
See official pricing source (opens in a new tab)
Month, annual commitment
For: Call coverage without PMS
Limits
- 550 minutes included
- GBP 0.45/min extra
Includes
- Follow-up tasks
- Manual bookings
Productivity & writingDocumented overviewLast checked Sep 29, 2026
Intavia: Pricing, Features & Best Use Cases
AI receptionist that answers, routes and books calls for practices, with a management dashboard.
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Our take: Consider Intavia if you run a dental or clinic front desk that needs 24/7 call answering with PMS booking, and you can work with GBP packages and a consultation first.
Main limitation: Prices are in GBP only, so no USD price is available.
Who Intavia fits
Consider Intavia if you run a dental or clinic front desk that needs 24/7 call answering with PMS booking, and you can work with GBP packages and a consultation first. Based on the vendor's documentation, not on a hands-on test.
Best for: Dental and clinic practices
Also a good fit for
- Small service businesses
Consider another tool if prices in GBP only
Or if
- Per-minute overage charges
- Demo or consultation required
Intavia pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
No free plan
30-day free trial advertised (seed); consult required
Paid plans: what changes as you upgrade
Essential web
See official pricing source (opens in a new tab)
Month, annual commitment
For: Lower usage practices
Limits
- 650 minutes
- GBP 0.54/min extra
Includes
- PMS and CRM actions
- Transcripts
Growth web
See official pricing source (opens in a new tab)
Month, annual commitment
For: Higher usage
Limits
- 1,500 minutes
- GBP 0.50/min extra
Includes
- Same connected capabilities
Scale web
See official pricing source (opens in a new tab)
Month, annual commitment
For: Sustained high usage
Limits
- 2,600 minutes
- GBP 0.48/min extra
Includes
- Lowest connected minute rate
Enterprise web
Custom pricing source (opens in a new tab)
Month, annual commitment
For: Groups
Includes
- Bespoke requirements
Usage caps, credits and extra costs
Extra minutes billed per minute
Not stated
What is Intavia, and how does it work?
Intavia is an AI phone receptionist that answers inbound calls, captures leads, and books, reschedules or cancels appointments, escalating to staff when needed. It includes transcripts, analytics and integrations with practice systems. Pricing on the site is in pounds, not USD.
What you provide and what you get back
You provide
- Inbound calls
- Approved practice information
- Booking and handoff rules
You get back
- Booked appointments
- Call transcripts and summaries
- CRM updates and alerts
Where you can use it
- Platforms
- Web
- Account
- Required
- Included minutes
- 550 to 2,600 per month
- Handoff
- Emergency transfers, overflow capture
- Currency
- GBP
Where Intavia is most useful
Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.
Answer inbound calls
- Who
- Dental practices
- You provide
- Practice information and handoff rules
- Expected result
- Calls answered around the clock with emergency transfer to staff
- Plan needed
- Essential and up
- Limitation
- Plans start at 550 to 650 minutes source (opens in a new tab)
Book appointments
- Who
- Clinic receptionists
- You provide
- PMS connection and approved availability
- Expected result
- Appointments booked, rescheduled or cancelled during calls
- Plan needed
- Essential, Growth, Scale
- Limitation
- Lite only creates tasks for manual follow-up source (opens in a new tab)
Capture leads
- Who
- Small service businesses
- You provide
- Caller details
- Expected result
- Leads captured with CRM updates and call summaries
- Plan needed
- Connected plans
- Limitation
- Needs CRM connection source (opens in a new tab)
Intavia features and their limits
24/7 call answering
Answers inbound calls 24/7 Missed calls are reduced
Call routing
Routes calls with emergency transfer and overflow capture Urgent callers reach staff
Transcripts and summaries
Provides transcripts and summaries for every call Audit trail for staff
Analytics dashboard
Offers a real-time dashboard and analytics Shows call volume and outcomes
Intavia pros and cons
Where Intavia is strong
- 30-day free trial advertised Try before committing documented source (opens in a new tab)
- Transcripts for every call Staff can audit calls documented source (opens in a new tab)
- Emergency transfer to staff Safety for urgent calls documented source (opens in a new tab)
- Tested with real scenarios Quality assured before launch documented source (opens in a new tab)
Limitations to check before paying
- Prices in GBP only Hard to budget for US buyers documented source (opens in a new tab)
- Per-minute overage charges Busy months raise cost documented source (opens in a new tab)
- Demo or consultation required Slower purchase documented source (opens in a new tab)
- Plans from 650 minutes/month Not for very low volume documented source (opens in a new tab)
How to use Intavia for answering practice phone calls with an AI receptionist
Set up Intavia
- Book the free consultation call
- Complete onboarding and the team workshop
- Provide approved information and booking rules
- Connect the PMS or CRM for connected plans
Example: answering practice phone calls with an AI receptionist
- Test the receptionist with real scenarios
- Go live on the practice line
- Let it book, reschedule or cancel appointments
- Review the transcripts in the dashboard
Review and export the result
- Confirm bookings appear in the PMS
- Check emergency calls were transferred to staff
Intavia API
API access and separate billing
Intavia has no public API in its official documentation. Not mentioned
Privacy, data use and commercial rights
Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.
How your inputs and outputs are handled
Call transcripts and summaries stored for review
Not stated
Not stated
Commercial use and plan restrictions
Not stated
Not stated
Controls for business users
- GDPR-ready data handling
- 24/7 uptime monitoring
Intavia alternatives by need
"Better suited" is based on documented features and pricing, not on a head-to-head test.
ElevenLabs: better suited to
| Alternative | When to choose it | Pricing | Limitation | |
|---|---|---|---|---|
| ElevenLabs | — | — |
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Intavia FAQ
What currency are Intavia prices in?
Pounds sterling; no USD prices are listed. source (opens in a new tab)
What does Lite lack compared to Essential?
Lite passes bookings and CRM updates back as tasks for manual follow-up. source (opens in a new tab)
How are extra minutes charged?
From GBP 0.45 to 0.54 per minute depending on the plan. source (opens in a new tab)
Which practice system does it connect to?
The page cites Dentally workflows for a customer, plus PMS and CRM connections. source (opens in a new tab)
What happens to urgent calls?
Emergency transfers go to your team. source (opens in a new tab)
Sources and review methodology
Official sources and verification dates
- Intavia homepage homepage · checked Oct 1, 2026
- Intavia pricing pricing · checked Oct 1, 2026
Not verified: USD pricing; Training use of data; Free trial terms.
How we documented and maintain this page
Every fact about Intavia above comes from the 2 official pages listed here, last compared on Sep 29, 2026; we have not run Intavia ourselves, so it has no editorial score. How we check and re-check pages.
Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error