Research & searchDocumented overviewLast checked Sep 29, 2026

reOS: Pricing, Features & Best Use Cases

Research operating system for planning studies, running interviews, analyzing feedback and tracing insights to their source.

Is reOS right for you?

reOS fits product and UX research teams that want planning, recruiting, interviewing, analysis and sourced insights in one platform, priced by analyzed research units. Based on the vendor's documentation, not on a hands-on test.

Best for: Product research teams

Also a good fit for

  • UX researchers

Consider another tool if no free plan shown on the pricing page

Or if

  • Monthly interview units are capped per plan
  • SSO requires the Scale plan or above

reOS pricing and usage limits

Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

reOS pricing page with plans and prices — screenshot of the research & search AI tool, Oct 1, 2026
The official reOS pricing page as we saw it. reos.ai, captured Oct 1, 2026

Free access and trial conditions

No free plan shown on the pricing page

Not stated

Paid plans: what changes as you upgrade

Researcher web

$59/mo source (opens in a new tab)

Month

Yearly toggle gives 2 months free

For: Individuals and small teams

Limits

  • 12 units per month (top up $6)
  • 3 full seats, 20 projects
1 more
  • Panel of up to 500 contacts

Includes

  • Unlimited viewers and storage
  • Whole platform: plan, recruit, conduct, analyze, act

Team web

$249/mo source (opens in a new tab)

Month

Yearly toggle gives 2 months free

For: Teams researching continuously

Limits

  • 60 units per month (top up $5)
  • 15 full seats, unlimited projects
1 more
  • Panel of up to 5,000 contacts

Includes

  • Everything in Researcher

Scale web

$999/mo source (opens in a new tab)

Month

Yearly toggle gives 2 months free

For: Research orgs running discovery everywhere

Limits

  • 300 units per month (top up $4)
  • 40 full seats
1 more
  • Panel of up to 25,000 contacts

Includes

  • Single sign-on (SSO)
  • Priority support

Enterprise web

Custom pricing source (opens in a new tab)

Unknown

For: Large organizations

Limits

  • Units at your scale

Includes

  • SAML SSO and SCIM
  • PII removal
2 more
  • Custom domain and white label
  • Dedicated support

Usage caps, credits and extra costs

Unit top-ups $6, $5 or $4 each by plan; top-ups never expire; sessions over 90 minutes add a unit per started block

Not stated

What is reOS, and how does it work?

reOS is a customer research platform that covers planning, recruiting, conducting, analyzing and acting on studies. Its AI assistant drafts study plans and moderation guides, and insights link back to source material. Pricing is based on research units, where one unit is one fully analyzed interview. Plans range from an individual tier to enterprise.

reOS homepage — screenshot of the research & search AI tool, Oct 1, 2026
reOS's official site: how the product presents itself. reos.ai, captured Oct 1, 2026

What you provide and what you get back

How reOS works: what you provide, where it runs and what you get backYOU PROVIDEYour inputInterview recordings, transcripts…Support tickets, survey answers a…Research questions for AI study p…RESEARCH & SEARCHreOSWebfrom $59/mo (Researcher)no free tieraccount requiredchecked Sep 29, 2026YOU GET BACKThe resultStudy plans and moderation guidesObservations and insights linked…Written reports with every claim…input → reOS → output · from the vendor's own pages, no hands-on test unless stated
What you give reOS and what comes back, from its documentation

You provide

  • Interview recordings, transcripts and bot-recorded Meet, Zoom or Teams calls
  • Support tickets, survey answers and feedback forms
  • Research questions for AI study plans

You get back

  • Study plans and moderation guides
  • Observations and insights linked to sources
  • Written reports with every claim traced

Where you can use it

Platforms
Web
Account
Required
Units
12 / 60 / 300 per month
Seats
3 / 15 / 40
Panel size
500 / 5,000 / 25,000
Meeting bots
Meet, Zoom, Teams
Hosting
EU or US

Where reOS is most useful

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Planning customer research studies

Who
Product researchers
You provide
A research question such as why trials are lost in week two
Expected result
A study plan, research questions and moderation guide
Plan needed
Any plan
Limitation
Plan quality needs human review source (opens in a new tab)

Running and analyzing user interviews

Who
UX researchers
You provide
Recorded or uploaded interviews
Expected result
Transcripts, observations and sourced insights
Plan needed
Researcher and above
Limitation
1 unit per interview plus 1 if the AI moderates source (opens in a new tab)

Consolidating feedback from multiple channels

Who
Product managers
You provide
Support tickets, emails and forms
Expected result
Structured themes across channels
Plan needed
Team and above for volume
Limitation
100 short-form items equal 1 unit source (opens in a new tab)

Tracing insights to their source

Who
Research leads
You provide
Completed analysis
Expected result
Claims linked to the originating quotes
Plan needed
Any plan
Limitation
Depends on the underlying data quality source (opens in a new tab)

What reOS does, and where it stops

reOS homepage — screenshot of the research & search AI tool, Oct 1, 2026
Feature overview on the official site. reos.ai, captured Oct 1, 2026

AI study plan and moderation guide drafting

Drafts study plans and guides from a question Speeds up study set-up

Access: All plansLimit: Needs expert review source (opens in a new tab)

Participant recruiting and contact panels

Recruits from your CRM and holds contact panels of 500 to 25,000 Finds participants without another tool

Access: Panel size rises with planLimit: Panel cap per plan source (opens in a new tab)

Interview transcription and analysis

Transcribes and structures interviews through a four-pass DIVE pipeline Turns recordings into insights

Access: All plansLimit: One interview equals one unit source (opens in a new tab)

Insights linked to sources

Links every claim in reports to its source material Makes findings verifiable

Access: All plansLimit: Reports cost 1 unit (+1 with audio or video) source (opens in a new tab)

Super Insights

Surfaces patterns across every project you have run Later studies build on earlier ones

Access: Platform featureLimit: Needs enough past studies source (opens in a new tab)

reOS: strengths and limits

Where reOS is strong

Limitations to check before paying

How to use reOS for running and analyzing a user interview study

Set up reOS

  1. Sign up for a plan (Researcher starts at $59 per month)
  2. Create a project and describe your research question
  3. Connect your calendar and meeting tool, or upload recordings

Example: running and analyzing a user interview study

  1. Let the planning assistant draft the study plan and moderation guide
  2. Recruit participants from your panel and schedule sessions
  3. Run interviews; the bot records them in Meet, Zoom or Teams
  4. Review the observations and insights with source links

Review and export the result

  1. Click a claim to confirm it links to the right quote
  2. Check unit usage against your monthly allowance
Example prompt suggested by our editors (not a recorded output of the product)
We keep losing trials in week two. Draft a study plan and moderation guide to find out why.

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Processes research recordings, transcripts and participant data; acts as controller for customers and processor for participants

Site says no training on your research

Not stated

Commercial use and plan restrictions

Not stated

PII removal and SCIM on Enterprise

Controls for business users

  • EU or US hosting
  • Optional PII redaction
  • SSO
  • White-label domains

Policies: reos.ai/legal/privacy

Other tools to consider instead of reOS

"Better suited" is based on documented features and pricing, not on a head-to-head test.

Gemini Notebook (formerly NotebookLM): better suited to

ChatGPT: better suited to

Claude: better suited to

Perplexity: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
Gemini Notebook (formerly NotebookLM)——Compare
ChatGPT——
Claude——
Perplexity——Compare

Explore reOS further

Tools and guides near reOS

reOS user reviews

No user reviews yet.

Used reOS? Be the first to share your experience.

Write a review

Reviews are checked by a moderator before they appear. Your email is never published. Plain text only.

Your rating (required)

Show what you made or what went wrong. Images are published only if the review is approved; location data is removed.

    reOS FAQ

    How is reOS priced?

    By research units: Researcher $59 per month (12 units), Team $249 (60), Scale $999 (300), Enterprise custom. source (opens in a new tab)

    What is one unit?

    One interview fully analyzed; 100 short-form items such as tickets or survey responses also equal one unit. source (opens in a new tab)

    Do long sessions cost more?

    Yes, every started block of 90 minutes counts as one more unit. source (opens in a new tab)

    Can I buy extra units?

    Yes, top-ups are $6, $5 or $4 per unit depending on plan, and they never expire. source (opens in a new tab)

    Does reOS train AI on my research?

    The site states no training on your research. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: Free trial; Retention periods; API; US availability beyond hosting option.

    How we documented and maintain this page

    Every fact about reOS above comes from the 2 official pages listed here, last compared on Sep 29, 2026; we have not run reOS ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error