NEO: Pricing, Features & Best Use Cases

Our take: NEO suits ML engineers who want an agent to run RAG, eval, prompt-optimization and fine-tuning work from VS Code, Cursor or Claude Code, paid by monthly credits.

Main limitation: Usage limited by monthly credits (29K to 250K)

By the AI Tool Atlas editors. Based on the vendor's official documentation; we have not tested this product hands-on. What “documented overview” means

Who NEO fits

NEO suits ML engineers who want an agent to run RAG, eval, prompt-optimization and fine-tuning work from VS Code, Cursor or Claude Code, paid by monthly credits. Based on the vendor's documentation, not on a hands-on test.

Best for: ML engineers

Also a good fit for

AI researchers
Teams building LLM applications

Consider another tool if usage limited by monthly credits (29K to 250K)

Or if

Pro mode and Pro models only on Pro and Enterprise
Account sign-in required

NEO in the news

Headlines from US outlets, selected automatically — not endorsements. Updated Oct 2, 2026

NEO pricing and usage limits

Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

The official NEO pricing page as we saw it. heyneo.com, captured Oct 2, 2026

Free access and trial conditions

Pricing page: start with a free trial (terms not detailed)

Paid plans: what changes as you upgrade

Starter web

$29 source (opens in a new tab)

Monthly

For: Individual ML engineers

Limits

29K credits per month
Lite mode only

Includes

Bring your own compute (VPC)
Community support

Value web

$69 source (opens in a new tab)

Monthly

Shown with $89 crossed out

For: Regular users of Lite mode

Limits

100K credits per month
Lite mode only

Includes

Bring your own compute (VPC)
Basic email support

Pro web

$199 source (opens in a new tab)

Monthly

For: Heavy ML workloads

Limits

250K credits per month
720 hours of dedicated compute

Includes

Pro and Lite mode
Pro models access

2 more

Concierge onboarding
Priority email support

Enterprise web

Custom pricing source (opens in a new tab)

Custom

For: Organizations

Limits

Custom credits allocation

Includes

VPC and dedicated platform compute
Dedicated success manager

2 more

SSO and audit logs
SLA guarantee

Usage caps, credits and extra costs

Compute for bring-your-own VPC is yours; credits run out monthly

Not stated

What is NEO, and how does it work?

NEO is described as an AI engineering agent that takes a task prompt and researches approaches, writes code, runs experiments, debugs failures, benchmarks models and produces reports. It is offered as an IDE extension (VS Code, Cursor), over MCP with Claude Code, or in the cloud. Pricing is credit-based with Starter, Value, Pro and Enterprise tiers. Lower tiers run Lite mode only; Pro mode needs the Pro or Enterprise plan.

NEO's official site: how the product presents itself. heyneo.com, captured Oct 2, 2026

What you provide and what you get back

What you give NEO and what comes back, from its documentation

You provide

Task prompt describing the ML job
Datasets and code in your IDE
Your own compute (VPC) or cloud mode

You get back

Code and experiments
Benchmarks and reports
Trained or fine-tuned models

Where you can use it

Platforms: Web
Account: Required
IDEs: VS Code, Cursor, Claude Code via MCP source (opens in a new tab)
Tasks: RAG, evals, prompt optimization, fine-tuning, ML training source (opens in a new tab)
Modes: Lite and Pro source (opens in a new tab)
Compute: Own VPC; dedicated on Enterprise; 720 hours on Pro source (opens in a new tab)
Support: Community / basic / priority / dedicated source (opens in a new tab)

Where NEO is most useful

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Building RAG pipelines

Who: ML engineers
You provide: Task prompt and document set
Expected result: Working RAG pipeline with code
Plan needed: Starter or Value
Limitation: Lite mode only on lower tiers source (opens in a new tab)

Running LLM evaluations

Who: AI product teams
You provide: Model and eval criteria
Expected result: Benchmark results and report
Plan needed: Value
Limitation: Credits are consumed per task source (opens in a new tab)

Optimizing prompts

Who: Prompt engineers
You provide: Existing prompts and test data
Expected result: Improved prompts with measured scores
Plan needed: Starter
Limitation: Benchmark claims are vendor's own source (opens in a new tab)

What NEO does, and where it stops

Feature overview on the official site. heyneo.com, captured Oct 2, 2026

IDE extension for VS Code and Cursor

Delegates ML engineering tasks to the agent inside your editor Work stays in your IDE

Access: All plansLimit: Recommended mode; needs the editor source (opens in a new tab)

MCP integration with Claude Code

Exposes NEO to Claude Code over MCP Use NEO from your existing agent

Access: All plansLimit: Configuration required source (opens in a new tab)

Cloud mode with no setup

Runs the agent in the cloud without local setup Fastest start

Access: All plansLimit: Uses credits source (opens in a new tab)

Bring-your-own-compute (VPC)

Runs jobs on your own GPU cloud Data and compute stay in your account

Access: All paid plansLimit: You pay your cloud costs source (opens in a new tab)

Pros, cons and deal-breakers

Reasons to choose NEO

Works inside VS Code and Cursor No new editor to learn documented source (opens in a new tab)
Bring-your-own-compute on all paid plans Keep data on your infrastructure documented source (opens in a new tab)
Credit amounts clearly listed per plan Easy to budget documented source (opens in a new tab)
Free trial mentioned on pricing page Test before paying documented source (opens in a new tab)
Cancel anytime stated Low commitment documented source (opens in a new tab)

Check before paying for NEO

Usage limited by monthly credits (29K to 250K) Long experiments can run out of credits documented source (opens in a new tab)
Pro mode and Pro models only on Pro and Enterprise Lower tiers get Lite mode only documented source (opens in a new tab)
Account sign-in required No anonymous use documented source (opens in a new tab)
Dedicated compute only on Enterprise; Pro includes 720 compute hours Large jobs need Enterprise documented source (opens in a new tab)
Benchmarks are vendor claims Real gains vary documented source (opens in a new tab)

How to use NEO for delegating an ML task such as a RAG pipeline to an agent

Set up NEO

Create a NEO account and start the free trial
Install the NEO extension in VS Code or Cursor, or add the MCP server to Claude Code
Connect your compute (VPC) or choose cloud mode

Example: delegating an ML task such as a RAG pipeline to an agent

Describe the task in a prompt
Let NEO research approaches and write code
Review experiments and failures it debugs
Read the benchmark report

Review and export the result

Re-run the generated code on a held-out set
Check remaining credits

Example prompt suggested by our editors (not a recorded output of the product)

Build a RAG pipeline over my docs folder and evaluate retrieval quality with a small test set.

NEO API

Plan comparison on the official pricing page. heyneo.com, captured Oct 2, 2026

API access and separate billing

NEO has no public API in its official documentation. No public API documented

Best NEO alternatives for different needs

"Better suited" is based on documented features and pricing, not on a head-to-head test.

Cursor: better suited to

GitHub Copilot: better suited to

Replit: better suited to

Devin Desktop (formerly Windsurf): better suited to

Alternatives
Alternative	Pricing	Limitation
Cursor	—	—	Compare
GitHub Copilot	—	—	Compare
Replit	—	—	Compare
Devin Desktop (formerly Windsurf)	—	—	Compare

Explore NEO further

NEO pricing, plan by planEvery plan with USD prices, limits and what is free.Best NEO alternativesTools for the same job, by need and starting price.Best AI coding toolsOur picks in this category, compared by price and free tiers.Prompts for NEOReady-to-copy prompts with their sources.

Related to NEO

More coding tools

Guides and comparisons

Guide to Claude Code skills

NEO user reviews

No user reviews yet.

Used NEO? Be the first to share your experience.

Write a review

NEO FAQ

How much does NEO cost?

Starter $29, Value $69 and Pro $199 per month, with custom Enterprise pricing. source (opens in a new tab)

What are the credit allowances?

29K, 100K and 250K credits per month on Starter, Value and Pro. source (opens in a new tab)

Which plans include Pro mode?

Only Pro and Enterprise; Starter and Value are Lite mode only. source (opens in a new tab)

Where can I run NEO?

As an IDE extension for VS Code and Cursor, over MCP with Claude Code, or in the cloud. source (opens in a new tab)

Can I use my own compute?

Yes, bring-your-own-compute (VPC) is on all plans listed. source (opens in a new tab)

Sources and review methodology

Official sources and verification dates

Neo - Autonomous AI Agent homepage · checked Oct 1, 2026
Pricing | Neo pricing · checked Oct 1, 2026

Not verified: Trial length; Data retention and training policy; Credits cost per task; Page not available: https://heyneo.com/privacy; Page not available: https://heyneo.com/docs.

How we documented and maintain this page

Every fact about NEO above comes from the 2 official pages listed here, last compared on Oct 1, 2026; we have not run NEO ourselves, so it has no editorial score. How we check and re-check pages.

Article updated Oct 10, 2026; prices checked Oct 1, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error