Starter web
$29 source (opens in a new tab)
Monthly
For: Individual ML engineers
Limits
- 29K credits per month
- Lite mode only
Includes
- Bring your own compute (VPC)
- Community support
Coding · pricing
NEO pricing in 2026: Starter, Value, Pro and Enterprise explained
NEO suits ML engineers who want an agent to run RAG, eval, prompt-optimization and fine-tuning work from VS Code, Cursor or Claude Code, paid by monthly credits.
- Starting price
- $29 (Starter)
- Free option
- No
- Plans
- 4
- Prices checked
- Oct 1, 2026
NEO plans and what they include
NEO sells its ML engineering agent by monthly credits. Starter is $29 per month for 29K credits, Lite mode only, with bring-your-own compute (VPC) and community support. Value is $69 per month (shown with $89 crossed out) for 100K credits, still Lite mode only, with basic email support.
Pro is $199 per month for 250K credits and is the first plan with Pro mode, Pro models access, 720 hours of dedicated compute, concierge onboarding and priority email support. Enterprise is custom-priced with a custom credit allocation, VPC and dedicated platform compute, SSO, audit logs, a dedicated success manager and an SLA. The pricing page mentions a free trial but gives no terms. Prices checked on 2026-10-01.
NEO plans compared
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Starter web |
$29 | Monthly | Individual ML engineers | 29K credits per month; Lite mode only | Not stated |
| Value web |
$69 | Monthly | Regular users of Lite mode | 100K credits per month; Lite mode only | Not stated |
| Pro web |
$199 | Monthly | Heavy ML workloads | 250K credits per month; 720 hours of dedicated compute | Not stated |
| Enterprise web |
Custom pricing | Custom | Organizations | Custom credits allocation | Not stated |
Which NEO plan to pick
| If you | Pick | Why |
|---|---|---|
| you are an individual ML engineer testing the agent | Starter, $29/mo | 29K credits a month in Lite mode, with bring-your-own compute and community support. |
| you use Lite mode regularly | Value, $69/mo | 100K credits a month and basic email support, but still no Pro mode. |
| you run heavy ML workloads | Pro, $199/mo | 250K credits, Pro mode and Pro models, 720 hours of dedicated compute and priority email support. |
| your organization needs SSO, audit logs and an SLA | Enterprise (custom) | Custom credits, dedicated platform compute, a success manager, SSO and audit logs. |
What is free, what costs extra
Free access and trial
The vendor does not describe a free tier on the pages we read.
Pricing page: start with a free trial (terms not detailed)
Extra costs and taxes
Compute for bring-your-own VPC is yours; credits run out monthly
Not stated
Costs that are easy to miss
- Credits run out monthly, so long experiments can exhaust them.
- Compute for bring-your-own VPC is yours to pay for.
- Pro mode and Pro models exist only on Pro and Enterprise.
- Dedicated compute is an Enterprise feature; Pro includes 720 compute hours.
NEO pricing and usage limits
Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Pricing page: start with a free trial (terms not detailed)
Paid plans: what changes as you upgrade
Value web
$69 source (opens in a new tab)
Monthly
Shown with $89 crossed out
For: Regular users of Lite mode
Limits
- 100K credits per month
- Lite mode only
Includes
- Bring your own compute (VPC)
- Basic email support
Pro web
$199 source (opens in a new tab)
Monthly
For: Heavy ML workloads
Limits
- 250K credits per month
- 720 hours of dedicated compute
Includes
- Pro and Lite mode
- Pro models access
2 more
- Concierge onboarding
- Priority email support
Enterprise web
Custom pricing source (opens in a new tab)
Custom
For: Organizations
Limits
- Custom credits allocation
Includes
- VPC and dedicated platform compute
- Dedicated success manager
2 more
- SSO and audit logs
- SLA guarantee
Usage caps, credits and extra costs
Compute for bring-your-own VPC is yours; credits run out monthly
Not stated
How much NEO costs per year
At the listed prices, a single user pays between $348 and $2,388 a year on the fixed-price plans. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
NEO FAQ
How much does NEO cost?
Starter $29, Value $69 and Pro $199 per month, with custom Enterprise pricing. source (opens in a new tab)
Which plans include Pro mode?
Only Pro and Enterprise; Starter and Value are Lite mode only. source (opens in a new tab)
Can I use my own compute?
Yes, bring-your-own-compute (VPC) is on all plans listed. source (opens in a new tab)
How much does NEO cost?
Starter is $29 per month, Value is $69 and Pro is $199. Enterprise is custom-priced.
How many credits does NEO give each month?
29K on Starter, 100K on Value and 250K on Pro. Enterprise credits are custom.
Does NEO have a free trial?
The pricing page says to start with a free trial, but the terms are not detailed in our data.
Which NEO plan includes Pro mode?
Only Pro and Enterprise; Starter and Value are Lite mode only.
Do I pay for compute separately?
On bring-your-own-compute plans the VPC compute is yours. Pro adds 720 hours of dedicated compute.
More about NEO
- Full NEO guide: features, use cases, how-to and sources.
- NEO alternatives with their prices.
- Best coding tools compared by price.
- LLM API token cost calculator if you pay per token instead of per seat.