Productivity & writingDocumented overviewLast checked Oct 2, 2026

Demodesk: Pricing, Features & Best Use Cases

AI meeting assistant and sales coach that records calls, drafts follow-ups and updates the CRM.

Is Demodesk right for you?

Demodesk fits sales teams of up to 30 licenses that want compliant call recording first and AI coaching and CRM updates on the higher plan, provided EUR pricing is acceptable. Based on the vendor's documentation, not on a hands-on test.

Best for: Sales teams

Also a good fit for

  • Revenue teams with compliance needs

Consider another tool if prices shown in EUR, not USD

Or if

  • Plans up to 30 licenses; Enterprise required beyond that
  • Custom AI Crew agents are usage-priced add-on

Demodesk pricing and usage limits

Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Demodesk pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 2, 2026
The official Demodesk pricing page as we saw it. demodesk.ai, captured Oct 2, 2026

Free access and trial conditions

Free viewer seats on every plan for people who only watch recordings or read reports.

14-day free trial of the Coaching & AI plan, no credit card, no auto-renewal.

Paid plans: what changes as you upgrade

Capture web

See official pricing source (opens in a new tab)

Month, annual commitment

Price shown in EUR only; USD not published

For: Smaller teams that need compliant recording first

Limits

  • Up to 30 licenses
  • Free viewer seats

Includes

  • GDPR compliant recording and transcription
  • AI Assistant summaries and follow-ups
1 more
  • MCP server

Coaching & AI web

See official pricing source (opens in a new tab)

Month, annual commitment

Price shown in EUR only; USD not published

For: Mid-market teams wanting coaching and CRM automation

Limits

  • Up to 30 licenses
  • Free viewer seats

Includes

  • AI Coach with custom scorecards
  • AI CRM Concierge
2 more
  • AI Deal Insights and Risk Alerts
  • AI Analyst and team dashboard

Enterprise web

Custom pricing source (opens in a new tab)

Custom

For: Larger multi-team organizations

Limits

  • Required for 30+ licenses

Includes

  • SSO
  • Custom DPA and works council package
2 more
  • REST and SQL API
  • Dedicated account manager

API included

Usage caps, credits and extra costs

Custom AI Crew agents (Orchestrate add-on) use usage-based pricing.

Not stated.

What is Demodesk, and how does it work?

Demodesk records online, phone and in-person sales conversations and produces transcripts, summaries and follow-up drafts. Higher plans add an AI coach, CRM updates and deal insights. Apps are offered for iOS, Android, macOS and Windows, plus a Chrome extension. The company describes itself as GDPR-native with EU-only data hosting.

Demodesk homepage — screenshot of the productivity & writing AI tool, Oct 2, 2026
Demodesk's official site: how the product presents itself. demodesk.ai, captured Oct 2, 2026

What you provide and what you get back

How Demodesk works: what you provide, where it runs and what you get backYOU PROVIDEYour inputOnline meetings on Zoom, Teams or…Desktop and mobile recordings, in…Phone callsCRM and calendar connectionsPRODUCTIVITY & WRITINGDemodeskWeb, Desktop, Mobilefree tier, paid price not publish…free tier availableaccount requiredchecked Oct 2, 2026YOU GET BACKThe resultSearchable transcripts in 98 lang…AI summaries and follow-up draftsCall scorecards and coaching tipsCRM field updatesinput → Demodesk → output · from the vendor's own pages, no hands-on test unless stated
What you give Demodesk and what comes back, from its documentation

You provide

  • Online meetings on Zoom, Teams or Google Meet
  • Desktop and mobile recordings, including in-person meetings
  • Phone calls
  • CRM and calendar connections

You get back

  • Searchable transcripts in 98 languages
  • AI summaries and follow-up drafts
  • Call scorecards and coaching tips
  • CRM field updates

Where you can use it

Platforms
Web, Desktop, Mobile
Account
Required
Transcription languages
98
CRM sync
Salesforce, HubSpot, Pipedrive
Recording channels
Video, phone, in-person, field
Data residency
EU only (Azure Frankfurt)
Certifications
ISO 27001:2022, GDPR-native; SOC 2 on Enterprise
Apps
Mac, Windows, iOS, Android

Best use cases for Demodesk

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Recording sales calls

Who
Sales reps and managers
You provide
Recorded sales calls
Expected result
Transcript, summary and tagged conversation library
Plan needed
Capture or Coaching & AI
Limitation
Seats are limited to 30 licenses before Enterprise is required source (opens in a new tab)

Coaching reps with scorecards

Who
Sales managers
You provide
Recorded calls and a custom scorecard
Expected result
Each call scored against the playbook with coaching tips
Plan needed
Coaching & AI
Limitation
AI Coach with custom scorecards is not on the Capture plan source (opens in a new tab)

CRM updates after meetings

Who
Reps who dislike manual admin
You provide
Meeting conversation and linked CRM
Expected result
Proposed CRM field updates the rep approves before they are pushed
Plan needed
Coaching & AI
Limitation
Works with Salesforce, HubSpot and Pipedrive per the plan table source (opens in a new tab)

What Demodesk does, and where it stops

Demodesk homepage — screenshot of the productivity & writing AI tool, Oct 2, 2026
Feature overview on the official site. demodesk.ai, captured Oct 2, 2026

Transcription in 98 languages

Converts recorded conversations into searchable text with EU-hosted transcription. Builds a call library teams can search across languages.

Access: All plansLimit: Language list beyond the stated 98 is not shown source (opens in a new tab)

AI summaries and follow-ups

Drafts a structured summary and a follow-up email after each meeting. Cuts post-call writing time for reps.

Access: All plansLimit: Drafts need rep review before sending source (opens in a new tab)

AI Coach

Scores calls against custom scorecards and gives concrete coaching tips. Gives managers consistent feedback at scale.

Access: Coaching & AI and EnterpriseLimit: Not included in Capture source (opens in a new tab)

AI CRM Concierge

Proposes CRM field updates from the conversation and waits for approval before pushing. Keeps CRM data current without manual entry.

Access: Coaching & AI and EnterpriseLimit: Needs a supported CRM such as Salesforce, HubSpot or Pipedrive source (opens in a new tab)

Demodesk: strengths and limits

Reasons to choose Demodesk

Check before paying for Demodesk

How to use Demodesk for recording and coaching sales calls

Set up Demodesk

  1. Start the 14-day free trial from the pricing page.
  2. Connect your calendar and CRM (Salesforce, HubSpot or Pipedrive).
  3. Install the desktop or mobile app, or let the notetaker join online meetings.

Example: recording and coaching sales calls

  1. Run a real customer call with recording on.
  2. Open the AI summary and follow-up draft.
  3. Review the proposed CRM updates and approve them.

Review and export the result

  1. Confirm the transcript is complete and in the right language.
  2. Check that approved CRM fields match what was said on the call.

Demodesk API

Demodesk pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 2, 2026
Plan comparison on the official pricing page. demodesk.ai, captured Oct 2, 2026

API access and separate billing

Demodesk has no public API in its official documentation. Higher API limits and REST & SQL API are listed under Enterprise

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Call recordings and transcripts are stored in EU-only data centers (Azure Frankfurt).

The pricing page states that customer data never trains the vendor's AI.

Configurable retention controls on all plans; specific periods not stated.

Commercial use and plan restrictions

SSO, SOC 2, custom DPA and works council package are Enterprise; Capture has basic security.

Controls for business users

  • Two-step consent flows
  • Access rights and retention
  • Audit logs and role-based access (Enterprise)

Demodesk alternatives by need

"Better suited" is based on documented features and pricing, not on a head-to-head test.

Otter.ai: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
Otter.ai——

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    Demodesk FAQ

    How much does Demodesk cost per user?

    Demodesk lists Capture at EUR 25 per user per month annual (EUR 29 monthly) and Coaching & AI at EUR 49 annual (EUR 59 monthly); Enterprise is custom. source (opens in a new tab)

    Does Demodesk offer a free trial?

    Yes, a 14-day trial of the full Coaching & AI plan with no credit card and no auto-renewal. source (opens in a new tab)

    Who needs a paid Demodesk seat?

    Only reps and managers who run calls; executives, ops and anyone who only watches recordings get free viewer seats. source (opens in a new tab)

    When does Demodesk require the Enterprise plan?

    At 30 or more licenses, and for SSO, multi-entity rollouts, custom DPA or works council documentation. source (opens in a new tab)

    Where does Demodesk store call data?

    In the EU only, on Azure in Frankfurt, and the vendor says it never trains its AI on customer data. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: USD pricing (page shows EUR only); Retention periods; Commercial use terms; Public API docs URL; Privacy policy (page 404).

    How we documented and maintain this page

    Every fact about Demodesk above comes from the 3 official pages listed here, last compared on Oct 2, 2026; we have not run Demodesk ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 2, 2026; prices checked Oct 2, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error