AI Tool Atlas

Productivity & writingDocumented overviewLast checked Oct 2, 2026

Chatzy AI: Pricing, Features & Best Use Cases

Agentic AI platform for customer conversations across WhatsApp, voice, website and Instagram, covering sales, support and operations.

Chatzy AI homepage screenshot, productivity & writing AI tool

Our take: Chatzy AI suits small businesses on WhatsApp, Instagram or Shopify that want an AI agent on a free forever plan, with rupee pricing for paid tiers.

Main limitation: The Free plan allows 125 AI replies a month and no WhatsApp numbers, and prices are in rupees.

By the AI Tool Atlas editors. Based on the vendor's official documentation; we have not tested this product hands-on. What “documented overview” means

Who should use Chatzy AI

Chatzy AI suits small businesses on WhatsApp, Instagram or Shopify that want an AI agent on a free forever plan, with rupee pricing for paid tiers. Based on the vendor's documentation, not on a hands-on test.

Best for: Small businesses using WhatsApp

Also a good fit for

  • Ecommerce stores
  • Support teams

Consider another tool if free plan limited to 125 AI replies per month

Or if

  • Free plan includes 0 WhatsApp numbers
  • Prices shown in Indian rupees, US pricing not confirmed

Chatzy AI pricing and usage limits

Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Chatzy AI pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 2, 2026
The official Chatzy AI pricing page as we saw it. chatzy.ai, captured Oct 2, 2026

Free access and trial conditions

Free forever.

10 free Voice AI minutes.

Paid plans: what changes as you upgrade

Usage caps, credits and extra costs

Pay-as-you-go credits at INR 1 per credit; voice from INR 4.50/min.

Plus taxes.

What is Chatzy AI, and how does it work?

Chatzy AI lets businesses deploy AI agents on WhatsApp, voice, web chat, Instagram, Messenger and Telegram, with a unified inbox and human takeover. Agents are trained on business data such as website URLs, files, Shopify catalogs and Google Sheets, and can run automated customer journeys.

Chatzy AI homepage — screenshot of the productivity & writing AI tool, Oct 2, 2026
Chatzy AI's official site: how the product presents itself. chatzy.ai, captured Oct 2, 2026

What you provide and what you get back

How Chatzy AI works: what you provide, where it runs and what you get backYOU PROVIDEYour inputWebsite URLs, files, Shopify cata…Customer messagesPRODUCTIVITY & WRITINGChatzy AIfree tier, paid price not publish…free tier availableaccount requiredchecked Oct 2, 2026YOU GET BACKThe resultAI replies across channelsAutomated journeysinput → Chatzy AI → output · from the vendor's own pages, no hands-on test unless stated
What you give Chatzy AI and what comes back, from its documentation

You provide

  • Website URLs, files, Shopify catalog, Google Sheets
  • Customer messages

You get back

  • AI replies across channels
  • Automated journeys

Where you can use it

Account
Required
Free messages
1,000 source (opens in a new tab)
Knowledge base
3M characters source (opens in a new tab)

What people use Chatzy AI for

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Customer support on WhatsApp

Who
Solo founders
You provide
Website content
Expected result
Website AI agent
Plan needed
Free
Limitation
125 replies source (opens in a new tab)

Lead qualification and nurturing

Who
Shop owners
You provide
Catalog
Expected result
Product answers
Plan needed
Free
Limitation
No WhatsApp number source (opens in a new tab)

Instagram DM replies

Who
Support teams
You provide
WhatsApp number
Expected result
Handled chats
Plan needed
Starter
Limitation
Taxes extra source (opens in a new tab)

Chatzy AI features and their limits

Chatzy AI homepage — screenshot of the productivity & writing AI tool, Oct 2, 2026
Feature overview on the official site. chatzy.ai, captured Oct 2, 2026

Omnichannel unified inbox

Trains agents on your content and runs them across channels. Answers customers 24/7.

Access: All plans.Limit: Reply cap on Free. source (opens in a new tab)

Human handoff rules

Lets staff take over a conversation; escalates hard cases. Escalates hard cases.

Access: Starter and up.Limit: Rules set by you. source (opens in a new tab)

Knowledge base from URLs and files

Builds a knowledge base of up to 3M characters. Grounds answers.

Access: All plans.Limit: Cap applies. source (opens in a new tab)

Automation journeys

Runs automated customer journeys; nurtures leads. Nurtures leads.

Access: 5 on Free, 10 on Starter.Limit: Counts limited. source (opens in a new tab)

Pros, cons and deal-breakers

Reasons to choose Chatzy AI

Check before paying for Chatzy AI

How to use Chatzy AI for answering customers with an AI agent

Set up Chatzy AI

  1. Sign up free.
  2. Add website URLs or files.
  3. Enable the website agent.

Example: answering customers with an AI agent

  1. Train on your site.
  2. Test in chat.
  3. Set handoff rules.
  4. Connect WhatsApp on Starter.

Review and export the result

  1. Check answers against your content.
  2. Check reply usage.

Chatzy AI API

Chatzy AI pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 2, 2026
Plan comparison on the official pricing page. chatzy.ai, captured Oct 2, 2026

API access and separate billing

Chatzy AI has no public API in its official documentation. Not stated in fetched pages.

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Customer messages and business data.

Chatzy AI alternatives by need

"Better suited" is based on documented features and pricing, not on a head-to-head test.

Zapier: better suited to

Make: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
Zapier——Compare
Make——Compare

Explore Chatzy AI further

Chatzy AI pricing, plan by planEvery plan with USD prices, limits and what is free.Best Chatzy AI alternativesTools for the same job, by need and starting price.Best AI writing and productivity toolsOur picks in this category, compared by price and free tiers.

If you are looking at Chatzy AI

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    Chatzy AI FAQ

    How many AI replies does Chatzy Free allow?

    125 per month.

    What is Chatzy Starter's price?

    INR 3,499 a month plus taxes, discounted from INR 4,999.

    How does Chatzy pay as you go work?

    1 chat credit costs INR 1 and voice minutes start around INR 4.50.

    How many agents does Chatzy Starter allow?

    Five.

    Does Chatzy Free include WhatsApp?

    No, zero WhatsApp numbers.

    Sources and review methodology

    Official sources and verification dates

    Not verified: USD pricing not published.; Page not available: https://chatzy.ai/privacy; Page not available: https://chatzy.ai/docs.

    How we documented and maintain this page

    Every fact about Chatzy AI above comes from the 2 official pages listed here, last compared on Oct 2, 2026; we have not run Chatzy AI ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 10, 2026; prices checked Oct 2, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error