Chat assistantsDocumented overviewLast checked Sep 29, 2026

Knowster: Pricing, Features & Best Use Cases

Website chatbot that learns from your pages and answers visitor questions, installed with one line of code.

Who should use Knowster

Knowster suits small businesses that want a website chatbot trained on their own pages and Google Drive files, installed with one line of code, starting on a free plan. Based on the vendor's documentation, not on a hands-on test.

Best for: Small businesses

Also a good fit for

  • Site owners without coding resources

Consider another tool if free plan limited to 1 website, 100 messages and 10 leads per month

Or if

  • Knowster branding on Free and Starter
  • Analytics dashboard not on Free

Knowster pricing and usage limits

Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Knowster pricing page with plans and prices — screenshot of the chat assistants AI tool, Oct 1, 2026
The official Knowster pricing page as we saw it. knowster.chat, captured Oct 1, 2026

Free access and trial conditions

Free plan has no time limit and no credit card.

Free plan serves as trial; 14-day money-back guarantee on paid plans.

Paid plans: what changes as you upgrade

Free Web

Free source (opens in a new tab)

Month, annual commitment

For: Trying it on one site

Limits

  • 1 website
  • 100 messages per month
1 more
  • 10 leads per month

Includes

  • Lead capture
  • Knowster branding

Starter Web

$39/mo source (opens in a new tab)

Month, annual commitment

For: Small business

Limits

  • 3 websites
  • 2,000 messages per month
1 more
  • 200 leads per month

Includes

  • Analytics dashboard
  • Lead capture
1 more
  • Knowster branding

Pro Web

$99/mo source (opens in a new tab)

Month, annual commitment

For: Agencies and growing shops

Limits

  • 10 websites
  • 6,000 messages per month
1 more
  • 1,000 leads per month

Includes

  • White-label
  • Analytics dashboard

Scale Web

$299/mo source (opens in a new tab)

Month, annual commitment

For: Many sites

Limits

  • 50 websites
  • 20,000 messages per month
1 more
  • 5,000 leads per month

Includes

  • White-label
  • Analytics dashboard

Enterprise Web

Custom pricing source (opens in a new tab)

Month, annual commitment

For: Large deployments

Limits

  • Unlimited websites

Includes

  • Custom chat volume
  • Priority support

Usage caps, credits and extra costs

Top-up pack of 1,000 messages for $20; no automatic overage.

Not stated.

What is Knowster, and how does it work?

Knowster reads a website's public pages (and optionally a Google Drive folder or hand-written answers) and answers visitor questions from that content, in the language the visitor uses. Unanswered questions are logged and visitors who ask can be captured as leads. The widget is added with a single script tag and is configured from a web dashboard. Plans run from a free tier to a $299/month Scale plan, with message and lead limits per plan.

Knowster homepage — screenshot of the chat assistants AI tool, Oct 1, 2026
Knowster's official site: how the product presents itself. knowster.chat, captured Oct 1, 2026

What you provide and what you get back

How Knowster works: what you provide, where it runs and what you get backYOU PROVIDEYour inputWebsite pagesGoogle Drive folder (Docs, Sheets…Pinned hand-written answersCHAT ASSISTANTSKnowsterWebfrom $39/mo (Starter)free tier availableaccount requiredchecked Sep 29, 2026YOU GET BACKThe resultChatbot answers in the visitor's…Captured leadsUnanswered-question listinput → Knowster → output · from the vendor's own pages, no hands-on test unless stated
What you give Knowster and what comes back, from its documentation

You provide

  • Website pages
  • Google Drive folder (Docs, Sheets, text, markdown)
  • Pinned hand-written answers

You get back

  • Chatbot answers in the visitor's language
  • Captured leads
  • Unanswered-question list

Where you can use it

Platforms
Web
Account
Required
Free limits
1 site / 100 messages / 10 leads
Drive refresh
Every 10 minutes
White-label
Pro and Scale
Top-up
1,000 messages for $20

Best use cases for Knowster

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Customer support chatbot on a small business site

Who
Small business owners
You provide
Website pages
Expected result
A chatbot answering from the site's content
Plan needed
Free or Starter
Limitation
Free limited to 100 messages source (opens in a new tab)

FAQ bot built from existing pages

Who
Shops and service firms
You provide
Public pages and a Drive folder
Expected result
Answers refreshed when pages change
Plan needed
Any
Limitation
PDF and Word not read from Drive source (opens in a new tab)

Lead capture from site visitors

Who
Owners wanting contacts
You provide
Visitor questions about price or availability
Expected result
Emails sent to dashboard, Google Sheets or webhook
Plan needed
Any
Limitation
Free allows 10 leads per month source (opens in a new tab)

Agency white-label chat

Who
Agencies with client sites
You provide
Client sites
Expected result
Branded chat on multiple sites
Plan needed
Pro or Scale
Limitation
Not on Free or Starter source (opens in a new tab)

Key features and their practical limits

Knowster homepage — screenshot of the chat assistants AI tool, Oct 1, 2026
Feature overview on the official site. knowster.chat, captured Oct 1, 2026

Trains on website pages and re-reads them

Reads site pages and refreshes them on a schedule. Answers stay current.

Access: All plansLimit: Public pages only source (opens in a new tab)

Google Drive folder source

Reads Docs, Sheets, text and markdown from one folder every 10 minutes. Adds non-public info.

Access: Not stated per planLimit: PDF and Word not read yet source (opens in a new tab)

Pinned hand-written answers

Forces specific answers word for word. Controls critical replies.

Access: All plansLimit: You must write them source (opens in a new tab)

Lead capture

Collects visitor emails and sends to email, Google Sheets or webhook. Turns questions into contacts.

Access: All plansLimit: Monthly lead caps source (opens in a new tab)

Knowster pros and cons

Reasons to choose Knowster

Check before paying for Knowster

How to use Knowster for adding a website chatbot trained on your pages

Knowster documentation — screenshot of the chat assistants AI tool, Oct 1, 2026
Knowster documentation: where the steps below come from. knowster.chat, captured Oct 1, 2026

Set up Knowster

  1. Try the demo on knowster.chat by entering your site address
  2. Create a free account
  3. Add your website

Example: adding a website chatbot trained on your pages

  1. Review what the bot read from your pages
  2. Correct wrong answers with pinned answers
  3. Paste the one-line script tag into your site
  4. Ask it a visitor-style question

Review and export the result

  1. Check the dashboard for captured leads
  2. Review unanswered questions list

Knowster integrations and API

Knowster documentation — screenshot of the chat assistants AI tool, Oct 1, 2026
Knowster documentation (continued). knowster.chat, captured Oct 1, 2026

Native integrations and export formats

Export: Data exportable from dashboard

API access and separate billing

Knowster has no public API in its official documentation. No API mentioned on fetched pages.

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Website pages, Drive files, chat logs and leads are processed to answer visitors.

Vendor says data is never used to train a model.

Account, analytics and chat logs kept while the account lasts; individual conversations can be deleted.

Commercial use and plan restrictions

Not stated.

White-label only on Pro and above.

Controls for business users

  • Encrypted in transit

Policies: knowster.chat/privacy

Best Knowster alternatives for different needs

"Better suited" is based on documented features and pricing, not on a head-to-head test.

ChatGPT: better suited to

Jasper: better suited to

Alternatives
AlternativeWhen to choose itPricingLimitation
ChatGPT——Compare
Jasper——

Explore Knowster further

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    Knowster FAQ

    Is there a free plan?

    Yes, with no time limit or credit card: 1 website, 100 messages and 10 leads per month. source (opens in a new tab)

    What happens when messages run out?

    The bot invites visitors to leave an email; add a $20 pack of 1,000 messages or upgrade, with no automatic overage. source (opens in a new tab)

    What counts as a message?

    Each reply from the assistant; five questions in one conversation are five messages. source (opens in a new tab)

    Which Drive files can it read?

    Google Docs and Sheets, plain text and markdown; PDF and Word are not read yet. source (opens in a new tab)

    Is there annual billing?

    Not yet; all plans are month-to-month. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: Supported countries; API access.

    How we documented and maintain this page

    Every fact about Knowster above comes from the 3 official pages listed here, last compared on Sep 29, 2026; we have not run Knowster ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error