Chat assistants · pricing

Optlo pricing in 2026: Starter, Growth and Custom explained

Optlo suits small SaaS support teams who want an AI support agent and chat widget that run on their own OpenAI, Anthropic or Gemini account with no AI markup, after a 7-day free trial.

Starting price
$19/mo (Starter)
Free option
No
Plans
3
Prices checked
Oct 1, 2026
Growth$59.00
Starter$19.00

Optlo plans and what they include

Optlo has no permanent free plan, only a 7-day free trial with no credit card and AI usage included. Starter is $19 per month for 500 active conversations, 1 seat and 3 workflows. Growth is $59 per month for 2,000 active conversations, 3 seats and 8 workflows. Billed yearly, Starter works out to $16 per month ($190 a year) and Growth to $49 ($590). Custom is for large volumes with no price stated.

On both paid plans you bring your own OpenAI, Anthropic or Gemini account, with no AI markup from Optlo. Prices checked on 2026-10-01.

Optlo plans compared

Plans and prices
PlanPriceBillingWho it is forKey limitsAPI
Starter
Web
$19/mo Monthly
annual commitment
Early-stage startups launching AI support 500 active conversations per month; 1 seat, 3 workflows; 100 website sources, 1,000 notes Not stated
Growth
Web
$59/mo Monthly
annual commitment
Small to mid-sized SaaS teams with more volume 2,000 active conversations per month; 3 seats, 8 workflows Not stated
Custom
Web
Custom pricing Unknown
annual commitment
Large volume support operations Not stated Not stated

Which Optlo plan to pick

Which plan to pick
If youPickWhy
you want to evaluate the agent7-day trialNo card, AI usage included.
you are launching AI support at a startupStarter, $19/mo500 conversations, 1 seat, embed on unlimited websites, human handoff.
you have more volume and agentsGrowth, $59/mo2,000 conversations, 3 seats, 8 workflows.
your support operation is largeCustom (price not stated)Higher limits, priority support, enterprise-grade controls.

What is free, what costs extra

Free access and trial

No permanent free plan

7-day free trial without a credit card, with AI usage included

Extra costs and taxes

Add-ons: +500 conversations $15/month, extra seat $15/month, remove 'We run on Optlo' branding $99/month; AI provider usage billed by your provider

unknown

Costs that are easy to miss

  • Your AI provider bills model usage separately, so you manage two bills.
  • Add-ons: +500 conversations $15/month, extra seat $15/month.
  • Removing the 'We run on Optlo' branding costs $99/month.
  • Taxes are not stated.

Optlo pricing and usage limits

Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Vendor pricing page re-checked automatically 12 days ago: no changes detected.

Optlo pricing page with plans and prices — screenshot of the chat assistants AI tool, Oct 1, 2026
The official Optlo pricing page as we saw it. optlo.com, captured Oct 1, 2026

Free access and trial conditions

No permanent free plan

7-day free trial without a credit card, with AI usage included

Paid plans: what changes as you upgrade

Starter Web

$19/mo source (opens in a new tab)

Month, annual commitment

$16 per month effective when billed yearly at $190 (2 months free)

For: Early-stage startups launching AI support

Limits

  • 500 active conversations per month
  • 1 seat, 3 workflows
1 more
  • 100 website sources, 1,000 notes

Includes

  • Bring your own AI account
  • Embed on unlimited websites
1 more
  • Shared inbox and human handoff

Growth Web

$59/mo source (opens in a new tab)

Month, annual commitment

$49 per month effective when billed yearly at $590

For: Small to mid-sized SaaS teams with more volume

Limits

  • 2,000 active conversations per month
  • 3 seats, 8 workflows

Includes

  • Bring your own AI account
  • Higher source and note limits
1 more
  • Shared inbox and human handoff

Custom Web

Custom pricing source (opens in a new tab)

Unknown, annual commitment

For: Large volume support operations

Includes

  • Higher limits
  • Priority support
1 more
  • Enterprise-grade controls

Usage caps, credits and extra costs

Add-ons: +500 conversations $15/month, extra seat $15/month, remove 'We run on Optlo' branding $99/month; AI provider usage billed by your provider

unknown

How much Optlo costs per year

At the listed prices, a single user pays between $228 and $708 a year on the fixed-price plans. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.

Optlo FAQ

How much does Optlo cost?

Starter is $19 per month ($190 per year) and Growth is $59 per month ($590 per year), with custom pricing on request. source (opens in a new tab)

Does Optlo mark up AI usage?

No, on paid plans you connect your own AI account and pay the provider directly. source (opens in a new tab)

Is there a free trial?

Yes, 7 days without a credit card, and AI usage is included in the trial. source (opens in a new tab)

What are the conversation limits?

Starter allows 500 active conversations per month and Growth 2,000; extra 500 conversations cost $15 per month. source (opens in a new tab)

Can I remove the Optlo branding?

Yes, removing 'We run on Optlo' is an add-on at $99 per month. source (opens in a new tab)

Does Optlo have a free plan?

No permanent one, only a 7-day free trial without a credit card.

Do I pay for AI separately?

Yes. Paid plans use your own AI provider account and its costs.

What if I exceed 500 conversations?

Add 500 more conversations for $15 per month or move to Growth.

More about Optlo