Research & searchDocumented overviewLast checked Oct 1, 2026

Koji: Pricing, Features & Best Use Cases

AI-native customer research platform that runs AI-moderated voice, chat and phone interviews and analyses the answers.

Who should use Koji

Consider Koji if you want an AI moderator to run voice, chat or phone customer interviews in 30+ languages and summarize the findings, after confirming pricing since only EUR figures were found. Based on the vendor's documentation, not on a hands-on test.

Best for: Product teams

Also a good fit for

  • Researchers
  • Founders

Consider another tool if prices shown in EUR, not USD

Or if

  • Credit-based: voice interview costs 3 credits
  • Insights plan limited to 5 active studies

Koji in the news

Headlines from US outlets, selected automatically — not endorsements. Updated Oct 2, 2026

Koji pricing and usage limits

Prices checked Oct 1, 2026 on the official US pricing page. Prices and limits change often.

Koji pricing page with plans and prices — screenshot of the research & search AI tool, Oct 1, 2026
The official Koji pricing page as we saw it. koji.so, captured Oct 1, 2026

Paid plans: what changes as you upgrade

Insights web

See official pricing source (opens in a new tab)

Month

Seed notes list EUR 29/month; USD not confirmed

For: Small research teams

Limits

  • 5 active studies

Includes

  • Voice interviews

No API

Interviews web

See official pricing source (opens in a new tab)

Month

Seed notes list EUR 79/month; USD not confirmed

For: Teams running more studies

Includes

  • Voice interviews
  • MCP server and API

API included

Enterprise sales

Custom pricing source (opens in a new tab)

Seed notes list from EUR 500/month

For: Large organizations

Includes

  • SSO/SAML
  • Audit logs

API included

Usage caps, credits and extra costs

Credits per interview; panel recruiting is extra.

What is Koji, and how does it work?

Koji uses an AI moderator to interview participants by voice, chat or phone in 30+ languages, then analyses responses into insights. The pricing page lists credit-based plans (Insights, Interviews, Enterprise) with participant recruiting from panel partners and an MCP server and API on the Interviews plan.

Koji homepage — screenshot of the research & search AI tool, Oct 1, 2026
Koji's official site: how the product presents itself. koji.so, captured Oct 1, 2026

What you provide and what you get back

How Koji works: what you provide, where it runs and what you get backYOU PROVIDEYour inputResearch goals and interview ques…Uploaded documents such as PRDs o…Participant lists or recruited pa…RESEARCH & SEARCHKojiAPIprice not publishedno free tieraccount requiredchecked Oct 1, 2026YOU GET BACKThe resultInterview transcripts and recordi…Analysed insights and expert repo…Sentiment analysisinput → Koji → output · from the vendor's own pages, no hands-on test unless stated
What you give Koji and what comes back, from its documentation

You provide

  • Research goals and interview questions
  • Uploaded documents such as PRDs or hypotheses
  • Participant lists or recruited panel respondents

You get back

  • Interview transcripts and recordings
  • Analysed insights and expert reports
  • Sentiment analysis

Where you can use it

Platforms
API
Account
Required
Modes
Voice, chat, phone
Languages
30+
Panel reach
130+ countries
Credit cost
Voice interview 3 credits
Enterprise security
SSO/SAML, audit logs

Best use cases for Koji

Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.

Customer discovery interviews

Who
Product managers doing discovery
You provide
A research goal and a few questions
Expected result
AI-run interviews with probing follow-ups and a report
Plan needed
Insights or Interviews
Limitation
Insights plan allows 5 active studies source (opens in a new tab)

Multilingual research studies

Who
Researchers running multi-market studies
You provide
One study brief
Expected result
Interviews in 30+ languages without separate translation
Plan needed
Interviews
Limitation
Panel recruiting uses credits source (opens in a new tab)

Concept and product feedback

Who
Teams testing concepts
You provide
A concept description
Expected result
Participant reactions summarized into insights
Plan needed
Insights
Limitation
Voice interview costs 3 credits source (opens in a new tab)

What Koji does, and where it stops

Koji homepage — screenshot of the research & search AI tool, Oct 1, 2026
Feature overview on the official site. koji.so, captured Oct 1, 2026

AI-moderated voice and chat interviews

Runs AI-moderated voice and chat interviews that listen, adapt and probe for the why Scales conversations without a human moderator

Access: All plans include voiceLimit: Phone and API access depend on plan source (opens in a new tab)

30+ languages

Interviews participants in 30+ languages with native phrasing Runs one study across markets

Access: Platform featureLimit: Quality varies by language source (opens in a new tab)

Sentiment analysis

Analyses answers with sentiment analysis and reports Turns transcripts into decision-ready insights

Access: Platform featureLimit: Insights need your judgment source (opens in a new tab)

Participant recruitment from panel partners

Recruits participants from panel partners in 130+ countries Skips sourcing respondents yourself

Access: Credit-basedLimit: Panel costs credits source (opens in a new tab)

Koji pros and cons

Where Koji is strong

Limitations to check before paying

How to use Koji for running AI-moderated customer interviews

Set up Koji

  1. Click Create a study on koji.so and make an account
  2. Describe the research goal and let Koji draft the questions
  3. Set interview language and voice or chat mode

Example: running AI-moderated customer interviews

  1. Write a goal such as interview enterprise customers about rollout and renewal risk
  2. Cap the guide at 5 questions
  3. Share the interview link or import participants
  4. Open the report when interviews finish

Review and export the result

  1. Read a few transcripts to check probing quality
  2. Compare the report themes against raw answers
  3. Check credit use per interview
Example prompt suggested by our editors (not a recorded output of the product)
Create a study to interview enterprise customers about how the rollout went and what would put a renewal at risk. Maximum 5 questions.

Koji API

Koji pricing page with plans and prices — screenshot of the research & search AI tool, Oct 1, 2026
Plan comparison on the official pricing page. koji.so, captured Oct 1, 2026

API access and separate billing

Koji has no public API in its official documentation. API and MCP server on the Interviews plan. API documentation ↗

Privacy, data use and commercial rights

Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.

How your inputs and outputs are handled

Research content, uploaded documents and interview responses are processed by AI to provide insights.

The policy says your data is never used to train AI models.

Kept while the account is active; deletion on request.

Controls for business users

  • SSO/SAML
  • Audit logs

Policies: koji.so/privacy

Explore Koji further

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    Koji FAQ

    Which languages does Koji interview in?

    More than 30 languages, with each participant interviewed in their own language. source (opens in a new tab)

    Does Koji use my data to train AI models?

    No. The privacy policy says your data is never used to train AI models. source (opens in a new tab)

    How are interviews charged?

    In credits; a voice interview costs 3 credits, and low-quality interviews are not charged. source (opens in a new tab)

    Which plans exist?

    Insights, Interviews and Enterprise, with prices shown in EUR on the site. source (opens in a new tab)

    Can I automate it?

    Yes. The Interviews plan includes an MCP server and API. source (opens in a new tab)

    Sources and review methodology

    Official sources and verification dates

    Not verified: USD prices; Pricing page (not available); Trial; Free tier.

    How we documented and maintain this page

    Every fact about Koji above comes from the 2 official pages listed here, last compared on Oct 1, 2026; we have not run Koji ourselves, so it has no editorial score. How we check and re-check pages.

    Article updated Oct 10, 2026; prices checked Oct 1, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error