Free web
Free source (opens in a new tab)
Month
For: Solo CSMs and early teams
Limits
- 25 companies tracked
- 100 contacts, 5,000 events a month
1 more
- 3 live connectors
Includes
- Trace AI scoring
- 100 automations a month
1 more
- 12-hour sync
Productivity & writing · pricing
GainTrace pricing in 2026: Free and company-tier plans from 100 to 2,500 companies explained
GainTrace suits SaaS customer success teams that want unified health scores and churn alerts with every feature and unlimited seats in one plan priced by companies tracked, starting free for 25 companies.
- Starting price
- $82/mo (100 companies)
- Free option
- Yes
- Plans
- 6
- Prices checked
- Sep 29, 2026
GainTrace plans and what they include
GainTrace prices by how many companies you track, not by seats. Free is forever for the first 25 companies with no card, covering 100 contacts, 5,000 events a month, 3 live connectors, Trace AI scoring, 100 automations a month and a 12-hour sync. Prices checked on 2026-09-29.
Paid tiers all include unlimited seats, all features, Trace AI, SAML SSO and 24 months of history. They are $82 per month for 100 companies ($990 billed annually), $165 for 250, $249 for 500, $415 for 1,000 and $832 for 2,500 companies. Above 2,500 companies, pricing is $1,500+. Annual billing is the default on the larger tiers.
GainTrace plans compared
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Free web |
Free | Monthly | Solo CSMs and early teams | 25 companies tracked; 100 contacts, 5,000 events a month; 3 live connectors | Not stated |
| 100 companies web |
$82/mo | Monthly | CS teams tracking this many companies | Unlimited seats; 400 people tracked; 20,000 events a month | Not stated |
| 250 companies web |
$165/mo | Monthly | CS teams tracking this many companies | Unlimited seats; 400 people tracked; 20,000 events a month | Not stated |
| 500 companies web |
$249/mo | Monthly | CS teams tracking this many companies | Unlimited seats; 400 people tracked; 20,000 events a month | Not stated |
| 1,000 companies web |
$415/mo | Monthly | CS teams tracking this many companies | Unlimited seats; 400 people tracked; 20,000 events a month | Not stated |
| 2,500 companies web |
$832/mo | Monthly | CS teams tracking this many companies | Unlimited seats; 400 people tracked; 20,000 events a month | Not stated |
Which GainTrace plan to pick
| If you | Pick | Why |
|---|---|---|
| you are a solo customer success manager with a small book | Free | 25 companies, 100 contacts and 3 live connectors; sync every 12 hours. |
| you track up to 100 accounts | 100 companies, $82/mo | $990 billed annually, with unlimited seats and SAML SSO. |
| your book is a few hundred accounts | 250 companies, $165/mo or 500 companies, $249/mo | The same feature set, scaled by company count. |
| you manage a thousand or more accounts | 1,000 companies, $415/mo or 2,500 companies, $832/mo | Same features and caps; only the company count rises. |
What is free, what costs extra
Free access and trial
Free forever for first 25 companies, no card
No trial clock
Extra costs and taxes
Trace AI beyond allowance opt-in at cost; add-ons are true extras
Not stated
Costs that are easy to miss
- Trace AI beyond the included allowance is opt-in at extra cost, and add-ons are true extras.
- Paid tiers cap tracked people at 400 and events at 20,000 a month, whatever the company count.
- Above 2,500 companies the price is $1,500+.
- The site says it is built for desktop, so mobile use is limited.
GainTrace pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Free forever for first 25 companies, no card
No trial clock
Paid plans: what changes as you upgrade
100 companies web
$82/mo source (opens in a new tab)
Month
Billed annually $990
For: CS teams tracking this many companies
Limits
- Unlimited seats
- 400 people tracked
1 more
- 20,000 events a month
Includes
- All features
- Trace AI included
2 more
- SAML SSO
- 24 months history
250 companies web
$165/mo source (opens in a new tab)
Month
Annual billing default
For: CS teams tracking this many companies
Limits
- Unlimited seats
- 400 people tracked
1 more
- 20,000 events a month
Includes
- All features
- Trace AI included
2 more
- SAML SSO
- 24 months history
500 companies web
$249/mo source (opens in a new tab)
Month
Annual billing default
For: CS teams tracking this many companies
Limits
- Unlimited seats
- 400 people tracked
1 more
- 20,000 events a month
Includes
- All features
- Trace AI included
2 more
- SAML SSO
- 24 months history
1,000 companies web
$415/mo source (opens in a new tab)
Month
Annual billing default
For: CS teams tracking this many companies
Limits
- Unlimited seats
- 400 people tracked
1 more
- 20,000 events a month
Includes
- All features
- Trace AI included
2 more
- SAML SSO
- 24 months history
2,500 companies web
$832/mo source (opens in a new tab)
Month
Above 2,500 companies $1,500+
For: CS teams tracking this many companies
Limits
- Unlimited seats
- 400 people tracked
1 more
- 20,000 events a month
Includes
- All features
- Trace AI included
2 more
- SAML SSO
- 24 months history
Usage caps, credits and extra costs
Trace AI beyond allowance opt-in at cost; add-ons are true extras
Not stated
How much GainTrace costs per year
At the listed prices, a single user pays between $984 and $9,984 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
GainTrace FAQ
Is GainTrace free?
Yes, free forever for the first 25 companies with no credit card. source (opens in a new tab)
How is GainTrace priced?
By companies tracked: 100 for $82 a month, 250 for $165, 500 for $249, 1,000 for $415 and 2,500 for $832, with annual billing as default. source (opens in a new tab)
Are there seat limits?
No, every plan has unlimited members and viewers. source (opens in a new tab)
Where is data stored?
EU data residency in Ireland and a DPA are offered on every plan. source (opens in a new tab)
Does it include AI?
Trace AI is included and scales with your plan; beyond that it is opt-in billed at cost. source (opens in a new tab)
Is GainTrace free?
Yes, for the first 25 companies with no card and no trial clock.
How does GainTrace charge?
By number of companies tracked: $82/mo for 100 up to $832/mo for 2,500, with unlimited seats.
What are the limits on GainTrace paid plans?
400 people tracked and 20,000 events a month on each paid tier.
More about GainTrace
- Full GainTrace guide: features, use cases, how-to and sources.
- Best productivity & writing tools compared by price.
- LLM API token cost calculator if you pay per token instead of per seat.