Audio & voice · pricing

Upfirst pricing in 2026: entry, mid, Pro, Scale and Enterprise plans explained

Upfirst suits small businesses such as law firms, clinics and property managers that want an AI receptionist to answer, transfer and schedule calls around the clock, with USD pricing and a two-week trial.

Starting price
$24.95/mo (Entry plan (name not shown))
Free option
No
Plans
5
Prices checked
Oct 1, 2026
Scale (as referenced in FAQ)$299.00
Pro (as referenced in FAQ)$159.95
Mid plan (name not shown)$59.95
Entry plan (name not shown)$24.95

Upfirst plans and what they include

Upfirst has no free plan but offers a 14-day free trial with full features, where you forward real calls; no credit card is required. The entry plan (name not shown) is $24.95 per month with 30 calls per month per the site summary, then $1.50 per additional call. The mid plan (name not shown) is $59.95 per month at $1 per additional call and adds 35+ languages and memory of returning callers.

Pro is $159.95 per month ($0.75 per additional call) and Scale is $299 per month ($0.70 per additional call). Enterprise is volume-priced and adds BAAs for HIPAA-regulated businesses. Prices checked on 2026-10-01.

Upfirst plans compared

Plans and prices
PlanPriceBillingWho it is forKey limitsAPI
Entry plan (name not shown)
web
$24.95/mo Monthly Very small call volumes $1.50 per additional call; 30 calls per month (per site summary) Not stated
Mid plan (name not shown)
web
$59.95/mo Monthly Growing call volume $1 per additional call Not stated
Pro (as referenced in FAQ)
web
$159.95/mo Monthly Busy practices $0.75 per additional call Not stated
Scale (as referenced in FAQ)
web
$299/mo Monthly High call volume $0.70 per additional call Not stated
Enterprise
web
Custom pricing — Large or regulated businesses Volume pricing Not stated

Which Upfirst plan to pick

Which plan to pick
If youPickWhy
you get few callsEntry plan, $24.95/mo24/7 answering, call summaries, transfers, scheduling and 30 calls per month; $1.50 per extra call.
you need more languages and caller memoryMid plan, $59.95/mo35+ languages and memory of returning callers; $1 per extra call.
you want white-glove onboardingPro, $159.95/moCustom integrations, priority support; $0.75 per extra call.
you take many callsScale, $299/moPriority support; $0.70 per extra call.
you need HIPAA BAAs or volume pricingEnterprise (custom)Volume discounts, priority support and BAAs.

What is free, what costs extra

Free access and trial

No free plan; 14-day free trial with full features.

Free two-week trial where you can forward real calls; no credit card required.

Extra costs and taxes

Additional agents cost $9.95 per month each; overage is billed per additional call. Spam and calls under 15 seconds are not billed.

Not stated.

Costs that are easy to miss

  • Additional agents cost $9.95 per month each.
  • Overage is billed per additional call.
  • Spam and calls under 15 seconds are not billed.
  • Real calls need forwarding setup.

Upfirst pricing and usage limits

Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Upfirst pricing page with plans and prices — screenshot of the audio & voice AI tool, Oct 2, 2026
The official Upfirst pricing page as we saw it. upfirst.ai, captured Oct 2, 2026

Free access and trial conditions

No free plan; 14-day free trial with full features.

Free two-week trial where you can forward real calls; no credit card required.

Paid plans: what changes as you upgrade

Entry plan (name not shown) web

$24.95/mo source (opens in a new tab)

Month

Annual billing: $20/month (20% off).

For: Very small call volumes

Limits

  • $1.50 per additional call
  • 30 calls per month (per site summary)

Includes

  • 24/7 answering
  • Call summaries, recordings and transcription
2 more
  • Call transfers and appointment scheduling
  • Spam blocking, in-call texting, Zapier

Mid plan (name not shown) web

$59.95/mo source (opens in a new tab)

Month

Annual billing: $48/month (20% off).

For: Growing call volume

Limits

  • $1 per additional call

Includes

  • Everything in the entry plan
  • 35+ languages
1 more
  • Memory of returning callers

Pro (as referenced in FAQ) web

$159.95/mo source (opens in a new tab)

Month

Annual billing: $128/month (20% off). Plan name inferred from the FAQ mention of Pro and Scale.

For: Busy practices

Limits

  • $0.75 per additional call

Includes

  • White-glove onboarding
  • Custom integrations
1 more
  • Priority support

Scale (as referenced in FAQ) web

$299/mo source (opens in a new tab)

Month

Annual billing: $240/month (20% off). Plan name inferred from the FAQ.

For: High call volume

Limits

  • $0.70 per additional call

Includes

  • Priority support
  • Everything in the lower plan

Enterprise web

Custom pricing source (opens in a new tab)

For: Large or regulated businesses

Limits

  • Volume pricing

Includes

  • Volume discounts
  • Priority support
1 more
  • BAAs for HIPAA-regulated businesses

Usage caps, credits and extra costs

Additional agents cost $9.95 per month each; overage is billed per additional call. Spam and calls under 15 seconds are not billed.

Not stated.

How much Upfirst costs per year

At the listed prices, a single user pays between $299 and $3,588 a year on the fixed-price plans. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.

Upfirst FAQ

What does the Upfirst free trial include?

Full access to every feature of your selected plan for 14 days, and you can forward real calls. source (opens in a new tab)

Does Upfirst count spam calls against my plan?

No. Spam, telemarketing and robocalls are blocked and not counted; calls under 15 seconds are not billed either. source (opens in a new tab)

Can I keep my business phone number with Upfirst?

Yes. Every plan comes with a number, and you can forward calls from your existing line without porting. source (opens in a new tab)

How much does an extra Upfirst agent cost?

$9.95 per month for each additional agent, for multiple businesses or locations. source (opens in a new tab)

Does Upfirst have a free trial?

Yes. A free 14-day trial with full features and no credit card.

How much does Upfirst cost?

Plans run from $24.95 to $299 per month, plus Enterprise volume pricing.

What does an extra call cost?

$1.50 on the entry plan, $1 on the mid plan, $0.75 on Pro and $0.70 on Scale.

Are spam calls billed?

No. Spam and calls under 15 seconds are not billed.

More about Upfirst