Chat assistants · pricing
Choose Paperchat if you run an online store (Shopify, WooCommerce or WordPress) and want an AI support agent that looks up live orders and products and hands over to a human, with a 7-day free trial.
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PaperChat sells AI chatbots by message credits. Basic is $35 per month with 4,000 message credits, 1 chatbot, a 25 MB knowledge base and 3 team members. Pro is $99 per month with 10,000 credits, 3 chatbots, 40 MB and branding removal. Enterprise is $399 per month with 40,000 credits, 5 chatbots and 60 MB.
Alpha is free but limited (3 spots left, by application) and Lifetime is a one-time $699 payment, both listed as everything in Basic. Every plan has a 7-day free trial. Yearly billing shows -20%; the exact annual amount is not shown. Prices checked on 2026-10-01.
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Basic Web |
$35/mo | Monthly | Small stores | 4,000 message credits (~1000+ conversations); 1 AI chatbot; 25 MB knowledge base | Not stated |
| Pro Web |
$99/mo | Monthly | Growing stores | 10,000 message credits (~2500+ conversations); 3 AI chatbots; 40 MB knowledge base | Not stated |
| Enterprise Web |
$399/mo | Monthly | High-volume stores | 40,000 message credits (~10000+ conversations); 5 AI chatbots; 60 MB knowledge base | Not stated |
| Alpha Web |
Free | Unknown | Early testers | 3 spots left; apply | Not stated |
| Lifetime Web |
$699 one-time | One-time | Buyers who prefer a one-time payment | Not stated | Not stated |
| If you | Pick | Why |
|---|---|---|
| you are building your first bot | Basic, $35/mo | 4,000 credits, 1 chatbot, human handover. |
| you need no branding and lead collection | Pro, $99/mo | 10,000 credits, 3 chatbots. |
| you run high volume | Enterprise, $399/mo | 40,000 credits, 5 chatbots, 5 team members. |
| you want to pay once | Lifetime, $699 one-time | Everything in Basic. |
| you can apply for the early plan | Alpha (free) | Everything in Basic, 3 spots left. |
Alpha plan is free (3 spots left, by application); no permanent free plan otherwise
7-day free trial on every plan; cancel before it ends and you are not charged
Not stated
Not stated
Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Alpha plan is free (3 spots left, by application); no permanent free plan otherwise
7-day free trial on every plan; cancel before it ends and you are not charged
$35/mo source (opens in a new tab)
Month
Yearly billing shows -20%; exact annual amount not shown in text
For: Small stores
Limits
Includes
$99/mo source (opens in a new tab)
Month
Yearly billing shows -20%; exact annual amount not shown in text
For: Growing stores
Limits
Includes
$399/mo source (opens in a new tab)
Month
Yearly billing shows -20%; exact annual amount not shown in text
For: High-volume stores
Limits
Includes
Free source (opens in a new tab)
Unknown
For: Early testers
Limits
Includes
$699 one-time source (opens in a new tab)
One-time
For: Buyers who prefer a one-time payment
Includes
Not stated
Not stated
At the listed prices, a single user pays between $420 and $8,388 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
Yes, every plan starts with a 7-day free trial; cancel before it ends and you are not charged. source (opens in a new tab)
Basic is $35/month, Pro $99/month, Enterprise $399/month; yearly billing is shown as 20% off and a $699 lifetime option is listed. source (opens in a new tab)
No permanent one. Alpha is free by application with 3 spots left.
Yes, 7 days on every plan; cancel before it ends and you are not charged.
$99 per month with 10,000 message credits.
Lifetime is a one-time $699 payment, listed as everything in Basic.
Yearly billing shows -20%, exact amount not shown.
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