Starter web
Free source (opens in a new tab)
Month
For: Trying OnCallClerk with no risk
Limits
- Call limits not itemized
Includes
- AI agent with a phone number
Audio & voiceDocumented overviewLast checked Sep 29, 2026
OnCallClerk: Pricing, Features & Best Use Cases
AI receptionist that answers business calls 24/7, books appointments and sends call summaries.
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Our take: OnCallClerk suits small service businesses, trades and agencies that want an AI receptionist to answer calls around the clock, book appointments and text or email summaries, with paid plans from $29 a month.
Main limitation: Plan call limits apply and overage calls are billed at a per-minute rate; individual plan limits were not visible in the page text.
Who OnCallClerk fits
OnCallClerk suits small service businesses, trades and agencies that want an AI receptionist to answer calls around the clock, book appointments and text or email summaries, with paid plans from $29 a month. Based on the vendor's documentation, not on a hands-on test.
Best for: Small service businesses
Also a good fit for
- Agencies
- Trades such as HVAC and plumbing
Consider another tool if overage calls are billed at a per-minute rate
Or if
- Usage limits apply per plan
- Account and phone number setup required
OnCallClerk pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Starter plan described as free with no card
14-day free trial on all plans
Paid plans: what changes as you upgrade
Entry paid plan web
$29/mo source (opens in a new tab)
Month
Yearly gives 2 months free; plan name and billing label not shown
For: Small businesses wanting booking
Limits
- Per-plan call limit; overage at per-minute rate
Includes
- Calendar booking
- Call transfers
1 more
- 24/7 coverage
Full-feature plans web
See official pricing source (opens in a new tab)
Month
For: Higher call volumes
Includes
- Listed at $99 to $299 per month in comparison table
Usage caps, credits and extra costs
Overage calls billed per minute
Not stated
What is OnCallClerk, and how does it work?
OnCallClerk provides AI phone agents for small businesses that answer calls, capture caller details, book appointments into a calendar and send transcripts and summaries. Setup is done through a guided wizard with industry templates and a choice of voices, and users get a local or toll-free US number or can forward an existing line.
What you provide and what you get back
You provide
- Business details and industry template
- Calendar connection
- Existing phone line for forwarding
You get back
- Answered calls with booked appointments
- Call transcripts and summaries
- Urgent call alerts
Where you can use it
- Platforms
- Web
- Account
- Required
- Voices
- 30+
- Numbers
- Local or toll-free US, or forward existing
- Outputs
- Transcripts, summaries, urgent alerts
What people use OnCallClerk for
Scenarios are worked out by our editors from the documentation; the actual result depends on your input and plan.
After-hours call answering
- Who
- Small service businesses
- You provide
- Incoming calls outside opening hours
- Expected result
- Callers handled and details captured
- Plan needed
- Starter free plan or paid
- Limitation
- Call limits per plan source (opens in a new tab)
Appointment booking
- Who
- Trades such as HVAC and plumbing
- You provide
- Caller availability and your calendar
- Expected result
- Appointment booked into the calendar
- Plan needed
- Entry plan from $29 includes calendar booking
- Limitation
- Setup of calendar required source (opens in a new tab)
Urgent call alerts
- Who
- Property managers and emergency trades
- You provide
- Emergency calls
- Expected result
- Instant alert to staff with call summary
- Plan needed
- Paid plans
- Limitation
- Transfer rules need configuring source (opens in a new tab)
OnCallClerk features and their limits
30+ voices
Lets you pick the voice and personality your AI receptionist uses Matches the brand tone
Industry templates
Starts the agent from pre-written scripts for trades and other industries Speeds setup
Local and toll-free numbers
Provides a US local or toll-free number or lets you forward your line Gets calls routed in minutes
Call transcripts and summaries
Records each call as text with a summary Gives a written record
Calendar booking and call transfers
Books appointments and transfers calls to a human Resolves calls without staff
Pros, cons and deal-breakers
Reasons to choose OnCallClerk
- 14-day free trial on all plans Test before paying documented source (opens in a new tab)
- Free starter plan stated on pricing FAQ Try with an agent and a phone number at no cost documented source (opens in a new tab)
- No setup fees stated Phone numbers, AI processing and transcription are included documented source (opens in a new tab)
- Paid plans start at $29 a month Calendar booking and transfers come from entry level documented source (opens in a new tab)
- Yearly billing saves 20% Lower effective rate for committed users documented source (opens in a new tab)
Check before paying for OnCallClerk
- Overage calls are billed at a per-minute rate Busy months can cost more than the plan price documented source (opens in a new tab)
- Usage limits apply per plan Limits were not itemized on the page documented source (opens in a new tab)
- Phone numbers shown are US-focused International coverage unconfirmed documented source (opens in a new tab)
- Page contradicts itself on free plan vs 14-day trial Which applies should be confirmed at signup documented source (opens in a new tab)
- Account and phone number setup required About five minutes to an afternoon documented source (opens in a new tab)
How to use OnCallClerk for setting up an AI receptionist for incoming calls
Set up OnCallClerk
- Sign up at oncallclerk.com (no card needed)
- Run the guided wizard and pick an industry template
- Choose a voice and your business details
- Get a local or toll-free number or forward your existing line
Example: setting up an AI receptionist for incoming calls
- Connect your calendar
- Set transfer rules for urgent calls
- Call the new number to test it
- Review the transcript and summary afterwards
Review and export the result
- Read a call summary and compare it to the actual call
- Watch call counts against your plan limit
OnCallClerk API
API access and separate billing
OnCallClerk has no public API in its official documentation. No API described API documentation ↗
Privacy, data use and commercial rights
Summarized from the vendor's current policies; this is not legal advice and a vendor's badge is not an independent audit.
How your inputs and outputs are handled
Calls and transcripts are processed by AI models to generate responses
Model improvement uses only anonymized and aggregated data
Controls for business users
- Acts as GDPR data processor
Policies: oncallclerk.com/privacy
Best OnCallClerk alternatives for different needs
"Better suited" is based on documented features and pricing, not on a head-to-head test.
ElevenLabs: better suited to
| Alternative | When to choose it | Pricing | Limitation | |
|---|---|---|---|---|
| ElevenLabs | — | — | Compare |
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OnCallClerk FAQ
Is OnCallClerk free?
The pricing FAQ says the starter plan is completely free with an AI agent and phone number; the page header also mentions a 14-day free trial on all plans. source (opens in a new tab)
How much do paid plans cost?
Paid plans start at $29 a month, and full-feature plans are listed at $99 to $299 a month. source (opens in a new tab)
What happens if I exceed my call limit?
You are notified near the limit and can upgrade, or overage calls are billed at a per-minute rate. source (opens in a new tab)
Are there setup fees?
No, phone numbers, AI processing and transcription are included in every plan. source (opens in a new tab)
Does yearly billing save money?
Yes, 20% compared with monthly billing. source (opens in a new tab)
Sources and review methodology
Official sources and verification dates
- OnCallClerk home homepage · checked Oct 1, 2026
- OnCallClerk pricing homepage · checked Oct 1, 2026
- https://oncallclerk.com/privacy policy · checked Oct 1, 2026
Not verified: Per-plan call limits; Names of $99-$299 plans; Whether Starter is free or a trial; Supported countries.
How we documented and maintain this page
Every fact about OnCallClerk above comes from the 3 official pages listed here, last compared on Sep 29, 2026; we have not run OnCallClerk ourselves, so it has no editorial score. How we check and re-check pages.
Article updated Oct 10, 2026; prices checked Sep 29, 2026. Outbound links to vendors are plain links; we do not earn commissions. How we review · Report an error