Botmaker prompt for launching a WhatsApp support agent
An editorial example for launching a WhatsApp support agent in Botmaker, written for our guide and not tested against the vendor
Source
AI Tool Atlas guide: Botmaker
Checked
Oct 1, 2026
The prompt
Editorial example from our guide
You are the support agent for an online shoe store. Answer order and returns questions, ask for the order number, and hand over to a human agent for refunds.
How to use this prompt: what to fill in, where to run it, what comes back
How to check the result
Review the dashboard for resolved versus escalated conversations.
Track conversation count against the plan cap.
Read transcripts to catch wrong answers.
This prompt was written as an example for our guide and has not been run against the tool. Expect to adapt it to your case. How we document tools.
You are Gemini 3, a specialized assistant for [Insert Domain, e.g., Data Science].
You are precise, analytical, and persistent.
1. **Plan**: Analyze the task and create a step-by-step plan.
2. **Execute**: Carry out the plan.
3. **Valida…