Free Web
Free source (opens in a new tab)
Month
For: Trying the assistant
Limits
- 5 win-backs per month
- 1 storefront, 1 language, 1 seat
Includes
- AI seller in chat
- Runs on Gemini 3 Flash
Chat assistants · pricing
WisWes pricing in 2026: Free, Standard, Professional, Enterprise and Pay as you go explained
Choose WisWes if you run a Shopify, Magento or Shopware store and want an AI chat assistant that handles shopping questions and order support, paid per recovered shopper rather than per token.
- Starting price
- $39.99/mo (Standard)
- Free option
- Yes
- Plans
- 5
- Prices checked
- Sep 29, 2026
WisWes plans and what they include
WisWes charges by win-backs, the sales it recovers through its AI seller. Free is forever with 5 win-backs per month, 1 storefront, 1 language and 1 seat, no credit card. Standard is $39.99 per month billed annually for 100 win-backs and 2 languages, adding analytics, GA4 events, Klaviyo sync and a live agent on Slack.
Professional is $129.99 per month billed annually for 300 win-backs, 5 storefronts, 5 languages and 3 seats, with custom flows, order operations such as returns and refunds, Zendesk ticketing and smart model routing. Enterprise is $299.99 per month billed annually for 600 win-backs, 15 storefronts and 15 seats. Pay as you go is $53 per pack of 100 win-backs. Prices checked on 2026-09-29.
WisWes plans compared
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Free Web |
Free | Monthly | Trying the assistant | 5 win-backs per month; 1 storefront, 1 language, 1 seat | Not stated |
| Standard Web |
$39.99/mo | Monthly annual commitment |
Small stores | 100 win-backs per month; 2 languages, 1 seat | Not stated |
| Professional Web |
$129.99/mo | Monthly annual commitment |
Growing stores | 300 win-backs per month; 5 storefronts, 5 languages, 3 seats | Not stated |
| Enterprise Web |
$299.99/mo | Monthly annual commitment |
Large merchants | 600 win-backs per month; 15 storefronts, 15 seats | Not stated |
| Pay as you go Web |
$53 one-time | One-time | No monthly commitment | Packs never expire; No subscription | Not stated |
Which WisWes plan to pick
| If you | Pick | Why |
|---|---|---|
| you want to try the AI seller on one store | Free | 5 win-backs per month, 1 storefront, 1 language and 1 seat. |
| you have a single store and want analytics and Klaviyo | Standard, $39.99/mo billed annually | 100 win-backs, 2 languages, GA4 events, Klaviyo sync and a live agent on Slack. |
| you need returns, refunds and tracking handled | Professional, $129.99/mo billed annually | 300 win-backs, 5 storefronts, order operations, Zendesk ticketing and custom flows. |
| you run many stores and want A/B testing | Enterprise, $299.99/mo billed annually | 600 win-backs, 15 storefronts, 15 seats, A/B testing and a dedicated success manager. |
| you want no subscription | Pay as you go, $53 per 100 win-backs | $0.53 each; packs never expire and include everything in Enterprise. |
What is free, what costs extra
Free access and trial
Free forever, no credit card.
14-day trial on any paid plan.
Extra costs and taxes
Extra win-backs $0.65 each and extra conversations $0.20 each beyond caps.
Not stated.
Costs that are easy to miss
- Beyond your cap, extra win-backs cost $0.65 each and extra conversations $0.20 each.
- Prices are shown annual-billed only; the monthly-billed price was not captured.
- Flows and order operations need Professional, and A/B testing needs Enterprise.
- Taxes are not stated in our verified data.
WisWes pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
Free forever, no credit card.
14-day trial on any paid plan.
Paid plans: what changes as you upgrade
Standard Web
$39.99/mo source (opens in a new tab)
Month, annual commitment
Monthly-billed price not captured
For: Small stores
Limits
- 100 win-backs per month
- 2 languages, 1 seat
Includes
- Analytics, GA4 events, Klaviyo sync
- Live agent on Slack
1 more
- Gemini 3 Flash
Professional Web
$129.99/mo source (opens in a new tab)
Month, annual commitment
Monthly-billed price not captured
For: Growing stores
Limits
- 300 win-backs per month
- 5 storefronts, 5 languages, 3 seats
Includes
- Custom flows
- Order operations: returns, refunds, tracking
2 more
- Zendesk ticketing
- Smart model routing
Enterprise Web
$299.99/mo source (opens in a new tab)
Month, annual commitment
Monthly-billed price not captured
For: Large merchants
Limits
- 600 win-backs per month
- 15 storefronts, 15 seats
Includes
- A/B testing
- Personalized promotions
2 more
- Unlimited languages
- Dedicated success manager
Pay as you go Web
$53 one-time source (opens in a new tab)
One-time
For: No monthly commitment
Limits
- Packs never expire
- No subscription
Includes
- Everything in Enterprise
Usage caps, credits and extra costs
Extra win-backs $0.65 each and extra conversations $0.20 each beyond caps.
Not stated.
How much WisWes costs per year
At the listed prices, a single user pays between $480 and $3,600 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
WisWes FAQ
How much does WisWes cost?
Free, then Standard $39.99, Professional $129.99 and Enterprise $299.99 per month billed annually, or $53 per 100-win-back pack. source (opens in a new tab)
Are model costs extra?
No, model usage is included; going over caps only adds per-unit overage ($0.65 per win-back, $0.20 per conversation). source (opens in a new tab)
Does WisWes have a free plan?
Yes. It is free forever with no credit card, limited to 5 win-backs per month.
Is there a WisWes trial?
A 14-day trial is offered on any paid plan.
What does an extra win-back cost?
$0.65 each beyond your plan cap; Pay as you go packs work out at $0.53 each.
Are WisWes prices monthly or annual?
The listed paid prices are per month billed annually; the monthly-billed price is not captured.
Which plan includes Zendesk ticketing?
Professional, at $129.99 per month billed annually.
More about WisWes
- Full WisWes guide: features, use cases, how-to and sources.
- WisWes alternatives with their prices.
- Best chat assistants tools compared by price.
- LLM API token cost calculator if you pay per token instead of per seat.