Basic web
See official pricing source (opens in a new tab)
Month
Annual billing saves 20%
For: Small teams
Limits
- Priced by seat count (1 to 20) and email volume (up to 200,000)
Includes
- Live chat, shared inbox
- Free trial
Productivity & writing · pricing
HelpCrunch pricing in 2026: Basic, Pro and Unlimited explained
HelpCrunch suits small and mid-size businesses that want live chat, a shared inbox and an AI chatbot in one tool and can configure plan size with the pricing sliders.
- Starting price
- From $29/mo (AI conversations extension)
- Free option
- No
- Plans
- 4
- Prices checked
- Sep 29, 2026
HelpCrunch plans and what they include
HelpCrunch does not publish fixed plan prices in our data. Basic and Pro are priced with sliders for seats and email volume, so the base price was not visible. Basic covers 1 to 20 seats and up to 200,000 emails per month, with live chat, a shared inbox and a free trial. Pro covers email volume from 5,000 to 1,000,000 and adds AI agents plus a free monthly AI conversation limit. Annual billing saves 20%.
Unlimited has unlimited team members and 50,000 emails, but its price is not shown. Past the included AI limit, conversations are a paid extension: 100 for $29, 500 for $125 and 1,000 for $200 per month. There is no free plan. Prices checked on 2026-09-29.
HelpCrunch plans compared
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Basic web |
See official pricing | Monthly | Small teams | Priced by seat count (1 to 20) and email volume (up to 200,000) | Not stated |
| Pro web |
See official pricing | Monthly | Teams needing AI agents | Priced by seat count and email volume (5,000 to 1,000,000); Includes a free monthly AI conversation limit | Not stated |
| Unlimited web |
See official pricing | Monthly | Larger teams | Unlimited team members; 50,000 emails | Not stated |
| AI conversations extension web |
$29 | Monthly | Heavy chatbot traffic | 100 for $29, 500 for $125, 1,000 for $200; Billed monthly; 20% less annually | Not stated |
Which HelpCrunch plan to pick
| If you | Pick | Why |
|---|---|---|
| you need live chat and a shared inbox for a small team | Basic (price set by sliders) | Priced by seats (1 to 20) and email volume (up to 200,000); a free trial is offered. |
| you want AI agents handling chat | Pro (price set by sliders) | Includes AI agents and a free monthly AI conversation limit; email volume from 5,000 to 1,000,000. |
| you have a large support team | Unlimited (price not stated) | Unlimited team members and 50,000 emails, with Pro capabilities per the page listing. |
| your AI chat volume exceeds the free monthly limit | AI conversations extension, from $29/mo per 100 | 100 for $29, 500 for $125 and 1,000 for $200, billed monthly and 20% less annually. |
What is free, what costs extra
Free access and trial
No free plan; free trial offered.
Free trial, length not stated on fetched pages.
Extra costs and taxes
AI conversations and AI data source extensions are paid add-ons.
Not stated.
Costs that are easy to miss
- AI conversations beyond the plan's free limit are paid extensions, and AI data source extensions are paid add-ons.
- Base plan prices change with the sliders, so the final bill depends on seats and emails.
- The extension price page does not label the currency; we assumed USD.
- The free trial length and taxes are not stated in our verified data.
HelpCrunch pricing and usage limits
Prices checked Sep 29, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Free access and trial conditions
No free plan; free trial offered.
Free trial, length not stated on fetched pages.
Paid plans: what changes as you upgrade
Pro web
See official pricing source (opens in a new tab)
Month
Annual billing saves 20%
For: Teams needing AI agents
Limits
- Priced by seat count and email volume (5,000 to 1,000,000)
- Includes a free monthly AI conversation limit
Includes
- AI agents
- Free trial
Unlimited web
See official pricing source (opens in a new tab)
Month
For: Larger teams
Limits
- Unlimited team members
- 50,000 emails
Includes
- All Pro capabilities per page listing
AI conversations extension web
$29 source (opens in a new tab)
Month
Currency not labeled on the page; assumed USD from the seed
For: Heavy chatbot traffic
Limits
- 100 for $29, 500 for $125, 1,000 for $200
- Billed monthly; 20% less annually
Includes
- Added on top of free monthly limit
Usage caps, credits and extra costs
AI conversations and AI data source extensions are paid add-ons.
Not stated.
HelpCrunch FAQ
How much does HelpCrunch cost?
Base plan prices come from sliders for seats and email volume and were not visible; AI conversation extensions start at $29 per month for 100. source (opens in a new tab)
How much extra do AI conversations cost?
100 conversations are 29, 500 are 125, 1,000 are 200 and 10,000 are 1,000 per month billed monthly; annual billing is 20% lower. source (opens in a new tab)
What does the annual discount give?
The pricing page says Save 20% when billed annually. source (opens in a new tab)
Which plans include AI agents?
The page says all plans starting from Pro include a free monthly AI conversation limit. source (opens in a new tab)
Does HelpCrunch have a free plan?
No free plan. A free trial is offered, but its length is not stated on the pages we fetched.
How much does HelpCrunch cost?
The base price is set by sliders for seats and emails and was not visible in our data.
How much do extra AI conversations cost?
100 for $29, 500 for $125 and 1,000 for $200 per month, with 20% off annually.
Is there a discount for annual billing?
Annual billing saves 20%.
More about HelpCrunch
- Full HelpCrunch guide: features, use cases, how-to and sources.
- Best productivity & writing tools compared by price.
- LLM API token cost calculator if you pay per token instead of per seat.