Chat assistants · pricing
Botmaker fits mid-size and large businesses, especially in Latin America, that want AI agents answering customers on WhatsApp, Instagram, voice and email, with a live-chat handoff to human agents.
Botmaker prices by monthly conversations and agent seats. Opening an account is free and includes up to 300 initial conversations, but there is no ongoing free tier. Standard is $149 per month for 3,000 conversations and 10 free agent seats. Scale is $249 per month for 5,000 conversations and 20 seats, and Pro is $499 per month for 10,000 conversations and 50 seats. All three include unlimited bots and chat, platform and email support.
Enterprise has unlimited conversations and customized seats, and its price is by contacting sales. Beyond each plan's cap, extra conversations are billed individually, and the rate falls as the plan rises. Prices checked on 2026-10-01.
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Standard web |
$149/mo | Monthly | Small teams starting with messaging | 3,000 conversations per month; 10 free agent seats; Extra conversations $0.07 each | Not stated |
| Scale web |
$249/mo | Monthly | Growing support teams | 5,000 conversations per month; 20 free agent seats; Extra conversations $0.06 each | Not stated |
| Pro web |
$499/mo | Monthly | High-volume operations | 10,000 conversations per month; 50 free agent seats; Extra conversations $0.05 each | Not stated |
| Enterprise web |
Custom pricing | Custom | Large enterprises | Unlimited conversations; Customized agent seats | Not stated |
| If you | Pick | Why |
|---|---|---|
| you are a small team starting with messaging | Standard, $149/mo | 3,000 conversations and 10 free agent seats; extra conversations cost $0.07 each. |
| your support team is growing | Scale, $249/mo | 5,000 conversations and 20 free agent seats; extra conversations cost $0.06 each. |
| you run a high-volume operation | Pro, $499/mo | 10,000 conversations and 50 free agent seats; extra conversations cost $0.05 each. |
| you are a large enterprise wanting an account manager | Enterprise (custom) | Unlimited conversations, customized agent seats and personalized attention; price not stated. |
Opening a Botmaker account is free and includes up to 300 free initial conversations.
No separate trial stated beyond the free account.
WhatsApp Business Platform account opening is a one-time $99 fee; push notifications cost WhatsApp's rate plus a 20% service fee; extra conversations $0.05 to $0.07 each.
Not stated.
Prices checked Oct 1, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
Opening a Botmaker account is free and includes up to 300 free initial conversations.
No separate trial stated beyond the free account.
$149/mo source (opens in a new tab)
Month
For: Small teams starting with messaging
Limits
Includes
$249/mo source (opens in a new tab)
Month
For: Growing support teams
Limits
Includes
$499/mo source (opens in a new tab)
Month
For: High-volume operations
Limits
Includes
Custom pricing source (opens in a new tab)
Custom
For: Large enterprises
Limits
Includes
WhatsApp Business Platform account opening is a one-time $99 fee; push notifications cost WhatsApp's rate plus a 20% service fee; extra conversations $0.05 to $0.07 each.
Not stated.
At the listed prices, a single user pays between $1,788 and $5,988 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
Standard is $149 per month for 3,000 conversations, Scale $249 for 5,000, Pro $499 for 10,000, and Enterprise is by request. source (opens in a new tab)
$0.07 each on Standard, $0.06 on Scale and $0.05 on Pro. source (opens in a new tab)
Yes, opening a WhatsApp Business Platform account is a one-time $99 fee. source (opens in a new tab)
At WhatsApp's own cost plus a 20% service fee, while replies inside the 24-hour user window are free. source (opens in a new tab)
Not an ongoing one. Opening an account is free and includes up to 300 initial conversations.
Standard is $149, Scale is $249 and Pro is $499 per month. Enterprise is custom-priced.
Extra conversations are billed per conversation: $0.07 on Standard, $0.06 on Scale and $0.05 on Pro.
No separate trial is stated beyond the free account with 300 initial conversations.
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