Productivity & writing · pricing

Help Genie pricing in 2026: Starter, Pro and Enterprise explained

Help Genie fits small businesses that want one AI agent answering phone, chat, web, QR and email from a single knowledge base at a flat monthly price.

Starting price
$199/mo (Starter)
Free option
Yes
Plans
3
Prices checked
Oct 2, 2026
Enterprise$499.00
Pro$299.00
Starter$199.00

Help Genie plans and what they include

Help Genie has three flat monthly plans: Starter at $199 per month, Pro at $299 per month and Enterprise at $499 per month. Starter covers one genie on one channel (web chat, voice widget and QR) with a core knowledge base, standard voice, a custom prompt and goals, and transcripts and email reports. Pro adds all channels from one knowledge base: phone, chat, web, QR and email, plus lead capture, multi-language support and developer API access.

Enterprise covers multiple genies across sites and brands, with a dedicated account manager, a custom SLA and priority 24/7 support. The vendor says plans are flat monthly with no per-call meters. You can build a genie and test it with real conversations without a credit card; the length is not stated. The page says prices are in NZD and the same numbers apply in USD and other currencies. Prices checked on 2026-10-02.

Help Genie plans compared

Plans and prices
PlanPriceBillingWho it is forKey limitsAPI
Starter
web
$199/mo Monthly First-time small businesses One genie; One channel: web chat, voice widget and QR; Core knowledge base No
Pro
web
$299/mo Monthly Businesses covering every channel All channels from one knowledge base Included
Enterprise
web
$499/mo Monthly Multi-site businesses Multiple genies across sites and brands Included

Which Help Genie plan to pick

Which plan to pick
If youPickWhy
you are a small business starting with one channelStarter, $199/moOne genie on web chat, voice widget and QR.
you need phone and email as well as chatPro, $299/moAll channels from one knowledge base, lead capture, multi-language support and API access.
you run several sites or brandsEnterprise, $499/moMultiple genies, a dedicated account manager, a custom SLA and priority 24/7 support.

What is free, what costs extra

Free access and trial

Build a genie and test it with real conversations, no credit card required.

Free start without a card; length not stated.

Extra costs and taxes

Vendor says flat monthly plans, no per-call meters.

Not stated; the page says prices in NZD and the same numbers apply in USD and other currencies.

Costs that are easy to miss

  • Phone and email need Pro or higher.
  • Starter is limited to one genie and one channel.
  • The page prices in NZD and says the same numbers apply in USD; taxes are not stated.
  • The vendor says there are no per-call meters.

Help Genie pricing and usage limits

Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.

Help Genie pricing page with plans and prices — screenshot of the productivity & writing AI tool, Oct 2, 2026
The official Help Genie pricing page as we saw it. helpgenie.ai, captured Oct 2, 2026

Free access and trial conditions

Build a genie and test it with real conversations, no credit card required.

Free start without a card; length not stated.

Paid plans: what changes as you upgrade

Starter web

$199/mo source (opens in a new tab)

Month

For: First-time small businesses

Limits

  • One genie
  • One channel: web chat, voice widget and QR
1 more
  • Core knowledge base

Includes

  • Standard voice
  • Custom prompt and goals
1 more
  • Transcripts and email reports

No API

Pro web

$299/mo source (opens in a new tab)

Month

For: Businesses covering every channel

Limits

  • All channels from one knowledge base

Includes

  • Phone, chat, web, QR and email
  • Lead capture
2 more
  • Multi-language support
  • Developer API access

API included

Enterprise web

$499/mo source (opens in a new tab)

Month

For: Multi-site businesses

Limits

  • Multiple genies across sites and brands

Includes

  • Dedicated account manager
  • Custom SLA
1 more
  • Priority 24/7 support

API included

Usage caps, credits and extra costs

Vendor says flat monthly plans, no per-call meters.

Not stated; the page says prices in NZD and the same numbers apply in USD and other currencies.

How much Help Genie costs per year

At the listed prices, a single user pays between $2,388 and $5,988 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.

Help Genie FAQ

How much does Help Genie Pro cost?

Pro is $299 per month and covers phone, chat, web, QR and email from one knowledge base. source (opens in a new tab)

What is limited on the Help Genie Starter plan?

Starter at $199 per month includes one genie and one channel (web chat, voice widget and QR); phone and email need Pro. source (opens in a new tab)

Does Help Genie charge per call?

No. The pricing page says flat monthly plans with no per-call meters. source (opens in a new tab)

How much does Help Genie cost?

Starter is $199 per month, Pro is $299 per month and Enterprise is $499 per month.

Is there a Help Genie free trial?

You can build a genie and test it with real conversations without a credit card. The length is not stated.

Which plan includes phone support for customers?

Phone and email channels need Pro or higher.

Does Help Genie charge per call?

The vendor says the plans are flat monthly with no per-call meters.

More about Help Genie