Help Genie pricing in 2026: Starter, Pro and Enterprise explained
Help Genie fits small businesses that want one AI agent answering phone, chat, web, QR and email from a single knowledge base at a flat monthly price.
Starting price
$199/mo (Starter)
Free option
Yes
Plans
3
Prices checked
Oct 2, 2026
Enterprise$499.00
Pro$299.00
Starter$199.00
Help Genie plans and what they include
Help Genie has three flat monthly plans: Starter at $199 per month, Pro at $299 per month and Enterprise at $499 per month. Starter covers one genie on one channel (web chat, voice widget and QR) with a core knowledge base, standard voice, a custom prompt and goals, and transcripts and email reports. Pro adds all channels from one knowledge base: phone, chat, web, QR and email, plus lead capture, multi-language support and developer API access.
Enterprise covers multiple genies across sites and brands, with a dedicated account manager, a custom SLA and priority 24/7 support. The vendor says plans are flat monthly with no per-call meters. You can build a genie and test it with real conversations without a credit card; the length is not stated. The page says prices are in NZD and the same numbers apply in USD and other currencies. Prices checked on 2026-10-02.
Help Genie plans compared
Plans and prices
Plan
Price
Billing
Who it is for
Key limits
API
Starter web
$199/mo
Monthly
First-time small businesses
One genie; One channel: web chat, voice widget and QR; Core knowledge base
No
Pro web
$299/mo
Monthly
Businesses covering every channel
All channels from one knowledge base
Included
Enterprise web
$499/mo
Monthly
Multi-site businesses
Multiple genies across sites and brands
Included
Which Help Genie plan to pick
Which plan to pick
If you
Pick
Why
you are a small business starting with one channel
Starter, $199/mo
One genie on web chat, voice widget and QR.
you need phone and email as well as chat
Pro, $299/mo
All channels from one knowledge base, lead capture, multi-language support and API access.
you run several sites or brands
Enterprise, $499/mo
Multiple genies, a dedicated account manager, a custom SLA and priority 24/7 support.
What is free, what costs extra
Free access and trial
Build a genie and test it with real conversations, no credit card required.
Free start without a card; length not stated.
Extra costs and taxes
Vendor says flat monthly plans, no per-call meters.
Not stated; the page says prices in NZD and the same numbers apply in USD and other currencies.
Costs that are easy to miss
Phone and email need Pro or higher.
Starter is limited to one genie and one channel.
The page prices in NZD and says the same numbers apply in USD; taxes are not stated.
The vendor says there are no per-call meters.
Help Genie pricing and usage limits
Prices checked Oct 2, 2026 on the official US pricing page. Official pricing ↗ Prices and limits change often.
The official Help Genie pricing page as we saw it. helpgenie.ai, captured Oct 2, 2026
Free access and trial conditions
Build a genie and test it with real conversations, no credit card required.
Vendor says flat monthly plans, no per-call meters.
Not stated; the page says prices in NZD and the same numbers apply in USD and other currencies.
How much Help Genie costs per year
At the listed prices, a single user pays between $2,388 and $5,988 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
Help Genie FAQ
How much does Help Genie Pro cost?
Pro is $299 per month and covers phone, chat, web, QR and email from one knowledge base. source (opens in a new tab)
What is limited on the Help Genie Starter plan?
Starter at $199 per month includes one genie and one channel (web chat, voice widget and QR); phone and email need Pro. source (opens in a new tab)