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Hiver ×

Zapier ×

Hiver ×
Zapier ×

Comparator · Productivity & writing

HiverNot publishedvsZapier$19.99/mo (Professional)

Starting price— · $19.99/mo

Free tierno · yes

Plans documented4 · 6

Platforms2 · 2

Comparison of Hiver, Zapier
	Hiver Visit website for Hiver (opens in a new tab)	Zapier Visit website for Zapier (opens in a new tab)
Category	Productivity & writing	Productivity & writing
Main use cases	Shared support inbox for teams AI-resolved customer requests Slack-based customer support Support quality review Self-service customer portal	Syncing data between SaaS apps Lead routing and CRM updates AI-assisted workflow automation Building customer chatbots Simple internal forms and tables
Best for	Customer support teams, Teams working in Gmail or Slack	Small businesses, Operations teams, Marketers automating workflows
Platforms	Web, API	Web, API
Pricing model	—	Freemium
Pricing	Hiver Omni, per user per month with Annual/Monthly toggle: Growth $25 / $35, Pro $55 / $65, Elite $85 / $95. Free trial offered. Checked Sep 29, 2026. Official pricing ↗	Free $0 (100 tasks/mo); Professional from $19.99/mo and Team from $69/mo shown with yearly billing selected (pay yearly saves 33%); Agents Pro $400/yr and Chatbots Pro $160/yr billed annually; Enterprise via sales. Checked Sep 29, 2026. Official pricing ↗
Key features	AI Agents and AI Copilot Shared inbox and ticketing Omnichannel email, chat, Slack, voice Rule-based automations SLAs and CSAT surveys (Pro) AI QA and AI Insights (Elite)	Zap workflows across 9,000+ apps Tables and Forms Canvas for mapping workflows AI Agents and Chatbots Zapier MCP for AI clients SDK, CLI and developer platform
Pros	Free trial offered Three tiers with published per-user prices API access on Pro plan Voice is available as an add-on	Free plan with 100 tasks/month 9,000+ app integrations Annual billing saves 33% MCP and SDK for AI tools
Limitations	Billed per user Voice costs extra as an add-on SLAs, portal and API require Pro or higher AI QA and SSO/HIPAA require Elite	Free plan limited to two-step Zaps and 100 tasks Agents and Chatbots are priced separately Pricing scales with task volume Webhooks require a paid plan
Ratings	Editorial Not yet reviewed Users No user reviews yet	Editorial Not yet reviewed Users No user reviews yet
Review status	Listed Verified Oct 2, 2026	Listed Verified Oct 1, 2026