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  • Hiver ×
  • Zapier ×

Comparador · Productividad y escritura

Precio inicialgratis · $19.99/mo
Nivel gratuitosí · sí
Planes documentados4 · 6
Plataformas2 · 2
Comparación de Hiver, Zapier
Visitar el sitio web para Hiver (se abre en una pestaña nueva)
Zapier
Visitar el sitio web para Zapier (se abre en una pestaña nueva)
Categoría Productividad y escritura Productividad y escritura
Casos de uso principales
  • Shared support inbox for teams
  • AI-resolved customer requests
  • Slack-based customer support
  • Support quality review
  • Self-service customer portal
  • Syncing data between SaaS apps
  • Lead routing and CRM updates
  • AI-assisted workflow automation
  • Building customer chatbots
  • Simple internal forms and tables
Ideal para Customer support teams, Teams working in Gmail or Slack Small businesses, Operations teams, Marketers automating workflows
Plataformas Web, API Web, API
Modelo de precios — Freemium
Precios

Hiver Omni, per user per month with Annual/Monthly toggle: Growth $25 / $35, Pro $55 / $65, Elite $85 / $95. Free trial offered.

Revisado el Sep 29, 2026. Precios oficiales ↗

Free $0 (100 tasks/mo); Professional from $19.99/mo and Team from $69/mo shown with yearly billing selected (pay yearly saves 33%); Agents Pro $400/yr and Chatbots Pro $160/yr billed annually; Enterprise via sales.

Revisado el Sep 29, 2026. Precios oficiales ↗

Funciones clave
  • AI Agents and AI Copilot
  • Shared inbox and ticketing
  • Omnichannel email, chat, Slack, voice
  • Rule-based automations
  • SLAs and CSAT surveys (Pro)
  • AI QA and AI Insights (Elite)
  • Zap workflows across 9,000+ apps
  • Tables and Forms
  • Canvas for mapping workflows
  • AI Agents and Chatbots
  • Zapier MCP for AI clients
  • SDK, CLI and developer platform
Pros
  • Free trial offered
  • Three tiers with published per-user prices
  • API access on Pro plan
  • Voice is available as an add-on
  • Free plan with 100 tasks/month
  • 9,000+ app integrations
  • Annual billing saves 33%
  • MCP and SDK for AI tools
Limitaciones
  • Billed per user
  • Voice costs extra as an add-on
  • SLAs, portal and API require Pro or higher
  • AI QA and SSO/HIPAA require Elite
  • Free plan limited to two-step Zaps and 100 tasks
  • Agents and Chatbots are priced separately
  • Pricing scales with task volume
  • Webhooks require a paid plan
Valoraciones
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Estado de revisión Listed

Verificado Oct 2, 2026

Listed

Verificado Oct 1, 2026