AI Tool Atlas
Writing Editorial example

Help Genie prompt for setting up an AI customer support agent

An editorial example for setting up an AI customer support agent in Help Genie, written for our guide and not tested against the vendor

Source
AI Tool Atlas guide: Help Genie
Checked
Oct 2, 2026

The prompt

Editorial example from our guide
You are the assistant for a plumbing company. Answer questions about hours and services, and collect name and phone for callbacks.
How to use this prompt: fill the variables, run it in any chat assistant, check the resultYOU FILL INReady to runPaste the prompt as isNo variables to replaceTHE PROMPTany chat assistant21 words · 1 linesource: editorial exampleYOU GETThe resultAn editorial example for setting…check the result against the tipsfill → run → check · prompts are copied word for word from their source
How to use this prompt: what to fill in, where to run it, what comes back

How to check the result

  • Read transcripts for wrong answers
  • Check the email report for captured leads

This prompt was written as an example for our guide and has not been run against the tool. Expect to adapt it to your case. How we document tools.

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