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  • GainTrace ×
  • Zapier ×

Comparator · Productivity & writing

Starting price$82/mo · $19.99/mo
Free tieryes · yes
Plans documented6 · 6
Platforms1 · 2
Comparison of GainTrace, Zapier
Visit website for GainTrace (opens in a new tab)
Zapier
Visit website for Zapier (opens in a new tab)
Category Productivity & writing Productivity & writing
Main use cases
  • Churn prediction
  • Account health scoring
  • NPS and surveys
  • Renewal forecasting
  • Onboarding tracking
  • Syncing data between SaaS apps
  • Lead routing and CRM updates
  • AI-assisted workflow automation
  • Building customer chatbots
  • Simple internal forms and tables
Best for SaaS customer success teams, CS leaders Small businesses, Operations teams, Marketers automating workflows
Platforms Web Web, API
Pricing model Freemium Freemium
Pricing

Free for first 25 companies; paid tiers by companies tracked, e.g. 100 for $82/mo, 250 for $165/mo, 500 for $249/mo, 1,000 for $415/mo (billing period toggle shown, annual default).

Checked Sep 29, 2026. Official pricing ↗

Free $0 (100 tasks/mo); Professional from $19.99/mo and Team from $69/mo shown with yearly billing selected (pay yearly saves 33%); Agents Pro $400/yr and Chatbots Pro $160/yr billed annually; Enterprise via sales.

Checked Sep 29, 2026. Official pricing ↗

Key features
  • Customer health scoring
  • Triage view
  • Playbooks and automations
  • 28 data integrations
  • NPS and surveys
  • Trace AI
  • Zap workflows across 9,000+ apps
  • Tables and Forms
  • Canvas for mapping workflows
  • AI Agents and Chatbots
  • Zapier MCP for AI clients
  • SDK, CLI and developer platform
Pros
  • Free on 25 companies with no credit card
  • Unlimited seats on every plan
  • Annual, quarterly and monthly billing
  • EU data residency (Ireland) and DPA on every plan
  • Free plan with 100 tasks/month
  • 9,000+ app integrations
  • Annual billing saves 33%
  • MCP and SDK for AI tools
Limitations
  • Pricing scales with companies tracked
  • Site says it is built for desktop
  • Plans include caps on tracked people and events
  • Above 2,500 companies pricing is $1,500+
  • Free plan limited to two-step Zaps and 100 tasks
  • Agents and Chatbots are priced separately
  • Pricing scales with task volume
  • Webhooks require a paid plan
Ratings
Editorial
Not yet reviewed
Users
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Editorial
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Users
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Review status Listed

Verified Sep 29, 2026

Listed

Verified Oct 1, 2026