Free Web
Grátis fonte (abre em uma nova guia)
Mês
Para: Trying live chat
Limites
- 30 active threads per month
- 3 team seats
Inclui
- Customizable live chat widget
- Core Help Center essentials
2 mais
- Slack integration
- Basic support
Produtividade & escrita · pricing
Helploom pricing in 2026: Free, Base and Plus explained
O Helploom atende pequenas equipes que querem chat ao vivo e uma central de ajuda sem cobrança por agente, com um agente de IA opcional no plano Plus de $59.
- Starting price
- $29/mo (Base)
- Free option
- Yes
- Plans
- 3
- Prices checked
- Oct 2, 2026
Helploom plans and what they include
Helploom has a Free plan (no credit card required) with 30 active threads per month and 3 team seats. Base is $29 per month with unlimited threads and team members. Plus is $59 per month and adds the AI agent: 5,000 AI messages per month and a 250 MB knowledge base.
The pricing page has a Monthly/Yearly toggle, but yearly prices were not shown in the text we fetched. Prices checked on 2026-10-02.
Helploom plans compared
| Plan | Price | Billing | Who it is for | Key limits | API |
|---|---|---|---|---|---|
| Free Web |
Grátis | Monthly | Trying live chat | 30 active threads per month; 3 team seats | Not stated |
| Base Web |
$29/mo | Monthly | Growing support teams | Unlimited threads; Unlimited team members | Not stated |
| Plus Web |
$59/mo | Monthly | Teams automating answers with AI | 5,000 AI messages per month; 250 MB knowledge base | Not stated |
Which Helploom plan to pick
| If you | Pick | Why |
|---|---|---|
| you are trying live chat | Free | 30 active threads per month, 3 team seats, customizable live chat widget, core Help Center essentials, Slack integration. |
| your support team is growing | Base, $29/mo | Unlimited threads and team members, advanced Help Center with no content limits, custom email domain, priority support. |
| you want AI to answer questions | Plus, $59/mo | 5,000 AI messages per month, 250 MB knowledge base and AI Auto-Pilot trained on your data, plus everything in Base. |
What is free, what costs extra
Free access and trial
Plano gratuito, sem necessidade de cartão de crédito.
Extra costs and taxes
O FAQ de preços pergunta o que acontece quando os créditos de mensagens de IA acabam; a resposta não está no texto obtido.
O FAQ de preços pergunta se o IVA está incluído; a resposta não está no texto obtido.
Costs that are easy to miss
- The AI agent requires Plus at $59 per month, double the Base price.
- What happens when AI message credits run out is not in our fetched text.
- Whether VAT is included is not stated in our fetched text.
- The billing period is labeled /m only; confirm at checkout.
Preços e limites de uso do Helploom
Preços verificados em Oct 2, 2026 na página oficial de preços dos EUA. Preços oficiais ↗ Preços e limites mudam com frequência.
Condições de acesso gratuito e de teste
Plano gratuito, sem necessidade de cartão de crédito.
Planos pagos: o que muda ao fazer upgrade
Base Web
$29/mo fonte (abre em uma nova guia)
Mês
Pricing page has a Monthly/Yearly toggle; yearly prices not shown in fetched text.
Para: Growing support teams
Limites
- Unlimited threads
- Unlimited team members
Inclui
- Advanced Help Center with no content limits
- Custom email domain
1 mais
- Priority support
Plus Web
$59/mo fonte (abre em uma nova guia)
Mês
Same Monthly/Yearly toggle; yearly price not shown.
Para: Teams automating answers with AI
Limites
- 5,000 AI messages per month
- 250 MB knowledge base
Inclui
- AI Auto-Pilot trained on your data
- Everything in Base
1 mais
- Priority support
Limites de uso, créditos e custos extras
O FAQ de preços pergunta o que acontece quando os créditos de mensagens de IA acabam; a resposta não está no texto obtido.
O FAQ de preços pergunta se o IVA está incluído; a resposta não está no texto obtido.
How much Helploom costs per year
At the listed prices, a single user pays between $348 and $708 a year on the fixed-price plans, or nothing on the free tier within its limits. Annual billing discounts, taxes and usage-based extras are listed per plan above where the vendor publishes them.
Perguntas frequentes sobre Helploom
Quantas vagas de equipe o plano Free do Helploom inclui?
Três vagas de equipe, além de 30 conversas ativas por mês. fonte (abre em uma nova guia)
Quantas mensagens de IA o Helploom Plus inclui?
5,000 mensagens de IA por mês e uma base de conhecimento de 250 MB por $59 por mês. fonte (abre em uma nova guia)
Is Helploom free?
Yes. Free has 30 active threads per month and 3 team seats, with no credit card required.
How much does Helploom cost?
Base is $29 per month and Plus is $59 per month.
Which Helploom plan includes the AI agent?
Plus, with 5,000 AI messages per month and a 250 MB knowledge base.
Does Helploom offer yearly pricing?
There is a Monthly/Yearly toggle, but yearly prices were not shown in the text we fetched.
More about Helploom
- Full Helploom guide: features, use cases, how-to and sources.
- Helploom alternatives with their prices.
- Best produtividade & escrita tools compared by price.
- LLM API token cost calculator if you pay per token instead of per seat.