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  • CloudTalk ×
  • Otter.ai ×

Comparator · Audio & voice

Starting price— · $16.99
Free tierno · yes
Plans documented3 · 4
Platforms3 · 4
Comparison of CloudTalk, Otter.ai
Visit website for CloudTalk (opens in a new tab) Visit website for Otter.ai (opens in a new tab)
Category Audio & voice Audio & voice
Main use cases
  • Sales calling
  • Customer support lines
  • AI receptionist
  • Call coaching and analytics
  • Appointment booking
  • Automatic meeting notes and summaries
  • Sales call capture with CRM sync
  • Lecture transcription
  • Interview transcription for media
  • Recruiting notes synced to Greenhouse
Best for Sales teams, Support teams, Small businesses needing phones Professionals in frequent video meetings, Sales teams, Students and media professionals transcribing recordings
Platforms Web, Desktop, Mobile Web, Desktop, Mobile, API
Pricing model — Freemium
Pricing

Fetched page showed EUR (Starter EUR 19-25 per user/month annual); US prices not confirmed; voice agents from $99/month (200 min).

US prices not confirmed Official pricing ↗

Basic free; Pro $16.99/user/mo monthly ($8.33 annual); Business $30/user/mo (promo $24); Enterprise via demo. Temporary discounts were also shown.

Checked Sep 29, 2026. Official pricing ↗

Key features
  • Call flow designer and IVR
  • Parallel and power dialing
  • Call scoring and summaries
  • Transcription
  • AI voice agents
  • CRM integrations
  • Live transcription in multiple languages with speaker recognition
  • AI Chat within and across meetings
  • AI meeting workflows and templates
  • Salesforce, HubSpot and Zapier integrations
  • Otter MCP server
  • Otter API and webhooks (Enterprise)
Pros
  • SOC 2, GDPR, HIPAA stated
  • 24/7 chat and email support in all plans
  • Annual billing discount
  • Free Basic plan with 300 monthly transcription minutes
  • Apps for Mac, Windows, iOS, Android and Chrome
  • Prices listed in USD
  • HIPAA compliance available as Enterprise add-on
Limitations
  • Fetched pricing page showed EUR prices
  • Per-user pricing with add-ons
  • AI voice agents billed by minutes
  • Minimum terms apply
  • Free plan limited to 3 lifetime file imports
  • Pro caps meetings at 90 minutes and 1,200 recording minutes
  • API access only on Enterprise
  • SSO/SCIM require Enterprise
Ratings
Editorial
Not yet reviewed
Users
No user reviews yet
Editorial
Not yet reviewed
Users
No user reviews yet
Review status Listed

Verified Sep 29, 2026

Listed

Verified Oct 1, 2026